Love this Petco, this is where I adopted my adorable kitty! Back in the days before Covid when they…read morecould partner with local shelters, they had a Kitty Palooza weekend. Grieving the unexpected loss of my 3 year old Bengal, I was searching online for kittens and saw one that I couldn't stop thinking about. When I called Petco, they were closing for the day but told me the cat had not been adopted and they would make sure that she was there in the morning. I arrived at 10am and the minute they opened the cage and handed her to me, she couldn't stop purring and I couldn't stop smiling! She is the sweetest, most affectionate and playful kitty and I couldn't be happier. Now 2.5 years later, I'm shopping at Clackamas Promenade which I often do, and noticed Petco over by Target. In all this time, I had never come back! I had been there to adopt the kitty but at the time, never realized it was a Petco. Crazy! Especially since Petco is the only place I buy kitty litter since they carry SoPhresh, the absolute best litter on the market. Little tracking, no oder, scoops easily and lasts. 14 pounds cost just $6.99; $5.99 if you refill a jug, saving you a dollars and the environment. Coincidentally I had my 14 pound refill jug in my car trunk as I was planning on going to Petco Unleashed on the roundabout way home. I wondered in to fill up on kitty litter and check out the store since it's located in an area that I frequent. It's a large Petco with a unique footprint. When you enter, there are cash registers and the pet supplies are to the left, up a few steps. There are lots of dog toys, beds and clothing, along with food, bones and other dog supplies supplies. Some super cute pull toys! Also lots of cat supplies; dry and wet food, treats, beds, scratching posts, toys, and of course the refill station for SoFresh. Management - please look into carrying Nulo brand dry cat food. If Petco carried, I could take care of all my cat needs at one store. Petsmart and Broadway Pet carry Nulo, specifically the Hairball Management version that works and is a necessity for my two long haired cats. In the back area of the store, with a nautical theme, are the fish, lizards, and other small critters. The area was very clean with no fish or animal smell. They also groom dogs at this location. The staff is super friendly. The best part of my visit was getting to cuddle a Golden Doodle puppy who as there with his owner. The cashier gave me some treats to give the puppy, which we both enjoyed! He, the treats; me the love. Glad the receptors in my brain we're working that day and made the connection that there is a Petco at Clackamas Prominade. When I empty the last of the litter into the kitty litter pan, I always put the empty jug in my car so that when I pass a Petco, I can refill. This Petco is now on the list!

I took my dog to this Vetco for an ear fungal infection. They did not even rinse his ear out. They…read moreput medicine in his ear on top of the crud that was in it. This was three weeks ago. Crud is still coming out of his ear. This for almost $400. Never going back.

Great employee help and always friendly. Slightly more expensive on dog foods but have a great…read moreselection and very helpful.

I love this place! It's close to my house and they are not a chain. I am always greeted and someone…read moreis available whenever I have a question! The selection of food is Amazing and a wide selection of pet supplies!

Echo and Tai helped us gently into dwarf hamster adoption. Critter, environment, accessoriesread more

Pet Grooming The grooming staff who were working with the…read morelarge brindle dog attempting to trim his nail, I am disgusted by how you treated that dog. I watched for about 5 minutes of this poor dog trashing, trying to bite, and being so reactive while the woman with the blonde braid and tan glasses kept pushing to perform services. They were actively trying to get away and bite and you persisted. It wasn't even my dog and I so heart broken by how he was treated. Yelling at home and then trying to shout positive things to distract him wasn't the way to go. As a veterinary professional who works with highly reactive or anxious dog you should have stopped and let his parents know that he needs a break or possible something to help him be a bit more calm or something so that he doesn't associate you with such a negative memory.

Mud Bay has been a total game changer for me! They carry the healthiest brands for my pets & the…read morestaff are incredibly helpful. I've swapped everything I used to buy from PetSmart with brands from Mud Bay & I am loving the difference. The toys last longer, the food is healthier, & they have cat litter that doesn't track all over my floors. Best of all, the employees always make my trip enjoyable. I've never seen so many kind, knowledgeable people behind one counter! They always have great insight & offer to carry things to my car for me. The store is always squeaky clean, too. If you have pets, Mud Bay is a MUST.

Great store, amazing selections of pet products, and wonderful staff! Everyone here always makes me…read morefeel so seen & heard, and they provided me with great comfort when I had to face the passing of my cat last year. I couldn't be more grateful to have this store nearby. (And special shoutout to Megan, who's been there for me through some incredibly tough moments and has made this store such a special place to go to.)

My family purchased two birds here. Two different times! A Quaker Parrot first trip, then a Rainbow…read moreConure the second time in. Both birds are younglings and are thriving! Great staff here to help us purchase our birds. Thank you for everything, Animal House. See you guys soon!

Amazing customer service! Everyone is so nice and all the pets there are so friendly!read more

Brynn has been the only one to trim my Beau Bo. She is a constant partner with me as he's grown…read more Kind, reliable and clear in her communications. The other ladies there are equally responsible.

Never take your pet there the place is infested. They don't tell you that they don't check…read moredocuments when you first take your pet. There took my dog there once and everything was good and then I noticed the second time when I picked him up and he was bleeding all over because his paws were cut so short, not as pause but his nails and she tried to say well he was scratching up in front of his face. I'm like well why is his paw Bleeding in the back had blood all over my shirt all over my car I had to cover them up before I brought them on my house because my furniture is off-white then I noticed that he started to have some kind of infestation he's never had before because he's not an outdoor dog. He's an indoor dog. I don't have any other animalsand he kept scratching and scratching well I figured OK he's a Shih Tzu. That's why. so I wasn't sure of what everything was going on he took capstar. I bathe in my clean in my brush his teeth. I do everything I should do is a small dog that old bitch that works there. She's playing a game like she doesn't care about any of those pets in there and she charges you and doesn't even tell you what she's charging you for she just comes out with an iPad Air so therefore I had another appointment to have his haircut and I noticed that they are having people sign documents because they have an infestation I shop at that Safeway right there so I stood outside one day and I looked in and they take one dog after the other they don't clean anything off the counter they just they're still further. I'm like OK well all these dogs are running around and my dog is gonna get infested horrible place don't take your animal there don't deal with the old witch at the counter. She just does whatever she wants and guess what she needs to be shut down. She is in trouble with the organ health authority as I speak when you pick up a pet and it's bleeding all over. There's something wrong with that. I've had this dog for 14 years. Never had a problem have the same care person that took care of it until I went to this place. It's absolutely disgusting They can sell all the shit they want, but they're not gonna hurt my pet anymore I'm done with them. I thought I was gonna renew and let them take care of my pet but then when I look back at it, my daughter's like mom don't ever take your dog back down there and that's when I went down there and I stood outside and I looked inside and saw what was going on. It's disgusting. It's a mad mess. Be careful stay away never go there.

We have only lived in Oregon for a little over a year and now going back to our home in Texas. So…read moreglad we found this individually owned pet store! The owner, Dolly, is wonderful, friendly, and very helpful. She Answered any question we asked to the best of her ability without hesitation. We will miss shopping here for our Zayla. Dolly has always made us feel welcomed to her pet store and has always spoke to us like we have known her for a long time. Her employees also have welcomed us and have always been very helpful. We will miss you guys! Thank you!!

Dolly's has the best owner and best selection of real healthy foods for your pets. They will even…read moreorder specialty items as needed. I have been a customer for 13 years and I am very pleased with the service and love supporting small business! In these lockdowns it has been very hard for small business owners to keep afloat. Please support the small business owners. The big box stores will survive but small businesses are suffering.

My family has been going here for a few months. Today two of my adult children went in. From the…read moremoment they walked in they were being watched a treated as though they were up to no good. When it came time to pay. My daughter clearly stated she wanted to use her card for $40.00 of the purchase an would pay cash for the rest. An older lady asked the cashier "do you know how to do that". So these ladies went back and forth on how it's done. When all is said and done they used her bank card for the whole purchase and COMPLETELY MESSED UP MY DAUGHTERS BANK ACCOUNT, Putting her account way over. Some lady pushing man in a wheel chair tried to intervene and said "I can fix it now I can fix it now" She ended up yelling at my daughter. While 10 different people stood around just watching. A total complete SHIT SHOW !! My daughter now an EMOTIONAL WRECK. Was worried about her account an just wanted to leave. These people treated my disabled family as though they were there to steal an then ended up STEALING FROM MY DAUGHTER..... horrible HORRIBLE PLACE. Would not recommend anyone shopping here. Not worth the ABUSE !!

Always great service and a local feed store that we should support. Strong female workers who…read morealways help carry out my heavy duck corn to car!

I love Mud Bay, and I don't even have a pet to buy for, but I do have OPP: other people's pets. And…read moreOPP need treats. Today I picked up minnows, which are clear favorites for Haley, Zoey, and Flyer. I also picked up a sample of Plato small bites: duck. I suspect this move will cement my place as favorite canine auntie. The shops are always beautiful--bright, spacious and organized. The staff is welcoming and great at what they do. What's not to love?!

Not BIPOC or PUG safe. I was very excited to visit the Sellwood store yesterday afternoon. When me…read moreand my pug walked in the sales associate immediately walked away from us. As we stroll around the store, a large dog started barking at my little pug. The store associate again walked away and the owner did nothing to correct the aggressive dogs behavior. I knew immediately we were unwelcome and not safe.

We love coming here to self wash our pups. Super nice tubs and water pressure. Plus the staff is so…read moresweet and helpful! Thank you EarthWise

I have always had a great experience here, and the employees have typically been friendly and…read moreknowledgeable. However, yesterday's visit was very uncomfortable. My partner and I came in looking for Omega Oil. The employee, who was already at the cashier, stood up and stared at us as soon as we walked in. Once he told us where to look he hovered over counter and stared. At first, I didn't think much of it. We then asked where the dental cat treats were, and he walked us to the aisle--but instead of asking if we needed further help, he just stood there watching us. At this point my partner and I were having our own conversation about the treats, right in front of him. After we started looking through the treats, he moved to the next aisle over and continued monitoring us. Each time I moved, he seemed to move as well to keep us in sight. At one point, I turned around and saw him standing there petting some peacock feather or other times staring at products.The entire interaction made us feel singled out and extremely uncomfortable. I understand businesses need to be aware of theft, but there should be better guidelines on how to do that without making paying customers feel targeted. Though my cat loves the rabbit feet from this store, unfortunately I won't be returning after this experience.