They're super helpful have lots of products. A good selection of healthy brands. Even have Fish,…read more chicks & live feeders. They got everything you need just about. :-)

Great employee help and always friendly. Slightly more expensive on dog foods but have a great…read moreselection and very helpful.

Nathan at PetSmart was absolutely fantastic! He went above and beyond to help me find exactly what…read moreI needed for my dog, and he made the whole experience easy and enjoyable. He was knowledgeable, patient, and genuinely cared about making sure I left with the right products instead of just trying to make a sale. It's rare to find customer service this good these days, and Nathan really stood out. He answered all of my questions, gave helpful recommendations, and made me feel like a valued customer. Thanks to him, both my dog and I left happy. If you're shopping at PetSmart, I definitely recommend asking for Nathan. He's an awesome employee and deserves the recognition. Thank you for the outstanding service!

Terrible service on 8/15/26. Took them a very long time to even acknowledge me while I waited even…read morethough no one else was waiting. I purchased a deluxe package and it took them only an hour and 5-10 minutes to complete. This was supposed to be with 20 extra minutes of brushing. They originally told me 2-3 hours. Then when I went to pick up my dog same thing, I waited while they ignored me, then told me that the invoice was at the register. I went and waited in line to pay and the invoice was not there! The person on the register had to go pick it up in the grooming room! So I pay, then go back to get my dog and was again IGNORED while they went about their business, did not even look up to say they would be with me soon or anything! Another dog owner came in to drop off and they immediately greeted them and asked their dog's name. I about lost it. I said "I'm here to pick up my dog!, what's the problem?" One of the groomers told the gal to call a manager, still no response to my question. Waited some more. Another 3-4 minutes go by and finally I asked "Is there a problem with my dog?!" I was starting to wonder if they had killed her or something! The gal finally said that they can't leave the other dogs alone to get my dog. (She had a dog on a leash). Ok well is there a reason you couldn't even acknowledge my presence not one but three different times??!! By the time they finally got my dog I was furious. I've been bringing my dogs to the Clackamas Pet Smart for decades but never again.

Mud Bay has been a total game changer for me! They carry the healthiest brands for my pets & the…read morestaff are incredibly helpful. I've swapped everything I used to buy from PetSmart with brands from Mud Bay & I am loving the difference. The toys last longer, the food is healthier, & they have cat litter that doesn't track all over my floors. Best of all, the employees always make my trip enjoyable. I've never seen so many kind, knowledgeable people behind one counter! They always have great insight & offer to carry things to my car for me. The store is always squeaky clean, too. If you have pets, Mud Bay is a MUST.

Great store, amazing selections of pet products, and wonderful staff! Everyone here always makes me…read morefeel so seen & heard, and they provided me with great comfort when I had to face the passing of my cat last year. I couldn't be more grateful to have this store nearby. (And special shoutout to Megan, who's been there for me through some incredibly tough moments and has made this store such a special place to go to.)

My family purchased two birds here. Two different times! A Quaker Parrot first trip, then a Rainbow…read moreConure the second time in. Both birds are younglings and are thriving! Great staff here to help us purchase our birds. Thank you for everything, Animal House. See you guys soon!

My husband and I have been coming to animal house for years now, mostly for their fish/fish…read moresupplies. They've always been helpful and we're excited by all the new expansions in the tank room. While we don't pay as much attention to the other areas, I do see them regularly cleaning the kitten room, reptile enclosures, and rodent enclosures. They also seem to have a store cat now who is rather adorable (some kids do get a little too excited and chase her around which stresses her out, but I think most parents seem to take it as a chance to teach them to that it's not nice to do that.) Hopefully Bean continues to be a happy kitty.

I brought my dog Maia in to have her groomed. Brynn was excellent! She treated Maia with such…read morecare and the woman ( I did not get her name) at the counter, gave me such great information. I was impressed with Happy Tails, they were knowledgeable and friendly. I will also go back to buy some pet supplies. They have a great selection. I like to support a' family owned' business.

Brynn has been the only one to trim my Beau Bo. She is a constant partner with me as he's grown…read more Kind, reliable and clear in her communications. The other ladies there are equally responsible.

We have only lived in Oregon for a little over a year and now going back to our home in Texas. So…read moreglad we found this individually owned pet store! The owner, Dolly, is wonderful, friendly, and very helpful. She Answered any question we asked to the best of her ability without hesitation. We will miss shopping here for our Zayla. Dolly has always made us feel welcomed to her pet store and has always spoke to us like we have known her for a long time. Her employees also have welcomed us and have always been very helpful. We will miss you guys! Thank you!!

Dolly's has the best owner and best selection of real healthy foods for your pets. They will even…read moreorder specialty items as needed. I have been a customer for 13 years and I am very pleased with the service and love supporting small business! In these lockdowns it has been very hard for small business owners to keep afloat. Please support the small business owners. The big box stores will survive but small businesses are suffering.

My family has been going here for a few months. Today two of my adult children went in. From the…read moremoment they walked in they were being watched a treated as though they were up to no good. When it came time to pay. My daughter clearly stated she wanted to use her card for $40.00 of the purchase an would pay cash for the rest. An older lady asked the cashier "do you know how to do that". So these ladies went back and forth on how it's done. When all is said and done they used her bank card for the whole purchase and COMPLETELY MESSED UP MY DAUGHTERS BANK ACCOUNT, Putting her account way over. Some lady pushing man in a wheel chair tried to intervene and said "I can fix it now I can fix it now" She ended up yelling at my daughter. While 10 different people stood around just watching. A total complete SHIT SHOW !! My daughter now an EMOTIONAL WRECK. Was worried about her account an just wanted to leave. These people treated my disabled family as though they were there to steal an then ended up STEALING FROM MY DAUGHTER..... horrible HORRIBLE PLACE. Would not recommend anyone shopping here. Not worth the ABUSE !!

Always great service and a local feed store that we should support. Strong female workers who…read morealways help carry out my heavy duck corn to car!

I love Mud Bay, and I don't even have a pet to buy for, but I do have OPP: other people's pets. And…read moreOPP need treats. Today I picked up minnows, which are clear favorites for Haley, Zoey, and Flyer. I also picked up a sample of Plato small bites: duck. I suspect this move will cement my place as favorite canine auntie. The shops are always beautiful--bright, spacious and organized. The staff is welcoming and great at what they do. What's not to love?!

Not BIPOC or PUG safe. I was very excited to visit the Sellwood store yesterday afternoon. When me…read moreand my pug walked in the sales associate immediately walked away from us. As we stroll around the store, a large dog started barking at my little pug. The store associate again walked away and the owner did nothing to correct the aggressive dogs behavior. I knew immediately we were unwelcome and not safe.