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    Backyard Balcony

    5.0 (6 reviews)
    Open 9:00 am - 7:00 pm

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    The perfect Yard for people like me that lives in apartment. My first puppy and my first product I've bought for My puppy Buddy!!

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    5 years ago

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    Bone Sweet Bone

    Bone Sweet Bone

    (330 reviews)

    Studio City

    Love that this facility is indoor-outdoor and the staff is amazing!! I've been a customer for…read moreseveral years and the manager and/or staff greets us every morning and they all treat my Barley pups as there own with love and special care. They keep me informed of any situations that might pop up. They provide grooming on the facility as well as a non-anesthetic dental service by appointment that comes to the facility which is a big plus. I truly love that my pups loves the staff and coming to BSB daycare weekly. I have referred many friends to this facility and they are also very happy to have a safe place for their pets. Thank you BSB, youir the best! Love It!!! NancyB

    Will not be returning to this establishment…read more My husband called on Saturday (5/2/26) to ask if they accepted walk-ins, as we recently moved to the area and were looking for a new groomer for our dog. The receptionist told us to come in right away since we were only a few minutes away. When we arrived, the same receptionist acted as if she had no idea about the call. We had to repeat ourselves, which made the interaction feel awkward and unwelcoming from the start. Instead of greeting us warmly, she seemed dismissive and inconvenienced. Things got worse when our dog was taken to the back. She is a small dog (under 20 lbs) and naturally a bit anxious, which we communicated. Rather than handling her with care, the staff member repeatedly pulled her by the leash when she hesitated, which clearly scared her. No effort was made to comfort her--no treats, no gentle approach, and no attempt to pick her up to help her feel safe. After seeing our dog being handled this way, we immediately asked for her back and left. As feedback to the owner: friendly customer service and gentle handling of animals should be the standard. Unfortunately, that was not our experience here.

    Healthy Spot - Studio City

    Healthy Spot - Studio City

    (381 reviews)

    Studio City

    When I picked my up dog from daycare they told me he had horrible stomach issues and was vomiting…read moreall day. I thought they were insinuating that it was his fault so I assured them that I only feed him the food brands from their store. And they actually recommended that I euthanize him! So I took him to the vet I've taken him to for years and they recommended the same thing! The stomach virus went away in a couple days!!!! It was so sad because they usually love jack, and he was getting so acquainted with all the dogs! And the grooming is great!! Now I'm afraid to go back. :( And I found out that the same brands they offer are cheaper at other stores!!

    Customer service here is great. The staff was welcoming and helped give me recommendations for…read moreprobiotics for my little puppy. They showed me around the store and gave my pup a few sample treats hehe! Thank you! Beautiful, clean, and big space. They have tons of treat and food options. They also sell goat milk in the fridge, goat milk cookies, collagen puffs, and so much more natural, organic, and unique brands that I've not come across before. Cute merchandise too to dress up your dog or get doggie home supplies! Great return policy. If you don't like anything just come back and return/ exchange. I don't think you need to show them a receipt as they will have your order history in their system if you sign up for their free membership. I've not tried their grooming or day care but there were a lot of cute doggies getting this service so it seems those services are very popular!

    Backyard Balcony - petservices - Updated May 2026

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