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    Backwater Angler

    5.0 (4 reviews)
    Closed 10:00 am - 3:00 pm

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    The North Face Towson Town Center

    The North Face Towson Town Center

    3.8(4 reviews)
    13.1 mi

    Man I haven't visited North face in store in a while. Well you girl isn't much of a mall…read morelover....take me to a vintage store and I'll be happy! This time around one of my brothers needed...or shall I say wanted some fall/winter clothing so this was one of our stops. As we walked in we were greeted immediately and told of we needed any help they are there to assist. Wow, felt very personable! As I was looking around one of the employees kept asking as I am trying on jackets if I need help and that was a bit much but she could have never said a thing so let's look at the positive! Came in to get my brother stuff and left getting us both items! I wasn't in the mood to try the clothing on so I asked the lady that was helping me how did their sports bras (more like fashionable crop tops hehehehe) fit? She explained the run small, so size up. Alright friends...I had the small and thank goodness I decided to take the time to try it on because the small was so tight....so on to the medium...less tight but my tiny self had to get the large to actually feel like I am not being squeezed to death lol. So that's a forewarning. It appears the jackets and joggers were true to size. I also can't forget asking the lady about the North face jacket model they had some years back where your sleeves had built in half gloves. She hadn't seen anything this year but decided to look on the stores iPad to see if she could find any. Thought that was sweet. Her counterpart that was working with here showed me hiking jacket that had something similar but I wanted a winter puffer, but they worked together to help me! If you are ok paying for some of their quality items this is your place! All in all, the customer service was great! They were so helpful and very sweet! I definitely would come back!

    The worst customer service ever. They do not speak when you answer the store they may glance at you…read morethat's about it I don't have a conversation with one another I won't say a word to you. I also believe that it's a race thing I believe that if you are call Kasian person you get better customer service coming in here but if you are black person they don't want any dealings with you very very unprofessional the worst customer service experience here that I've experienced one star you guys not deserve any stars. I will not be returning to the store again. And also I will be leaving another review on other websites about this location because this needs to be changed what customers coming you should have manners and speak don't look at a customer rude and disrespectful.

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    The North Face Towson Town Center
    The North Face Towson Town Center

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    Backwater Angler - outdoorgear - Updated May 2026

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