Employees were very welcoming and professional. Service was excellent during pickup and when I…read morereturned a life jacket ordered online after picking up it up. Selection of merchandise is excellent and the prices are lower than competitors. The two piece Lost Creek paddles are a great value for the price as many other stores items.

This place is amazing!! What a great shopping experience! Their prices on the fishing gear were…read morereasonable and they had a good selection of products!! What we liked about this place the most was how well organized and easy to find everything was!! I've never been to such a well organized and easy to shop store!! I wish we had a place like this in Massachusetts!! The service was prompt and friendly!!

If you buy a pair of shoes/boots make sure they fit PERFECTLY, because once you leave the store,…read morethey won't exchange or refund your money unless the problem you're having with the shoe is a mfg. issue. I spent $145 on Oboz shoes. The shoes felt fine in the store but after wearing them for a week I was having too much rubbing/friction below my ankle bone. I brought them back to the store hoping to exchange them for another model but all they did was stretch the shoe, which made no difference , and sent me on my way. I contacted Oboz but since I purchased the shoes at a retail store they or unable to help. They suggested going back to Trail House.

I bought a pair of Keen hiking shoes from the Trail House and within a year both shoes tore at the…read moreinsoles. The Trail House refused to replace or provide a partial refund for the shoes. I do not believe that a $200 pair of shoes used lightly to moderately should begin falling apart within one year, but apparently The Trail House believes this is perfectly fine.

Caleb was so welcoming and kind! I will Be returning only if…read moreCaleb is working!!!! Thanks for the hospitality.

It has been a couple of decades since my last visit…read more 1 they moved 2 they are just a "snooty" helpful as my experiences from 1988-1992. Used to think it was just the "poor college kid" treatment but even as middle aged person they still give you the you should appreciate us approach. A decent selection of outdoor clothing, a much smaller selection of ski boots and ski than I recall. They also resell LL Bean items. Footwear associates were quick to offer assistance. When checking out, be prepared to pay a premium to the local shopping experience and the tacky "who assisted you?" obviously for a commission credit is uncomfortable!

Cool little hiking supply store…read more Selection is limited due to the size of the store, but they should have what you need. Backpacks, shoes, pants, shirts, jackets, first aid kits, nalgene water bottles, compass, bandannas, etc... Whether you are hiking the Appalachian trail or just want to pick up a few camping supplies, it's a good store to visit.

Historic hiking store that offers every amenity for the outdoors. As a former rock climber of the…read morehills of West Virginia, it is fun to see the accessories available for the serious camper, or the day tripper. How they get all the stuff crammed into this small space is marvelous, and typical prices for outdoor gear. Neat footware out on the balcony, and the tiny stream running through the basement make this a must see and enjoy store if you are visiting Harper's Ferry!

So I am going to start by saying the reason this review is 5 stars was the fact that the woman…read morebehind the counter was awesome! We came here looking for Keen water shoes, they had an ok selection with limited sizes. Once my wife had found the shoes she wanted to try on there was no one around. Now mind you, there were 2 men behind a curtain but were more interested in conversing than help on the floor. So I walked up front to see if she could get someone to help. Well here is the superb customer service that put such a high rating. I wish I could remember her name, as she was such a helpful person. You can tell in the way she treats her customers that she really like to help people. We tried on a couple of pairs and the wife found what she was looking for. Me on the other hand, I don't think a water shoe should have leather and that was the only men's in my size. And you all know, when they don't have it they just tell you and walk off. You could tell she was sad that she did. It have what I wanted. And this is what sets her and this store apart.

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

I didn't buy anything there while they were open, but it was a nice store with lots of clothing…read moreoptions and you could get things custom printed on them too. The employee there was nice and personable. The physical location is closed, but their website is still up and running- it's just the location is not there anymore. There is the website linked on this page.

From the owner: Located in the heart of Frostburg, we are an outdoor sports store that offers a great selection of…read moreclothing, bikes, accessories, and so much more!

This review is from the perspective of an AT Thru-Hiker…read more This is one of the best outfitters on the trail. It is a small place but it has all the stuff I want. They have Ankers (the four charge one and 7 charge one) All the best AT books Permethrin and Bug spray Sawyer, Katadyn, and CNOC Bronners represented Darn Tough is represented and they do the exchange if you have holes in your socks No clothes but who needs that? Hikers get snickers and there is a hiker box The employees where just awesome. Great for a small gear purchased

We went in to look around and bought two Native Slayer kayak's good Prices. Cheaper than on line…read more Had to order the second one and they got it in quick. They helped me load them and went over everything with me. If your buying a kayak check them out. Thanks for all your help.

Staff were friendly, their General store is a souvenir/hiking store, great spot in case you forgot…read moreto pack any essentials for you hike, and they have free water for hikers if you bring your own container. Great souvenirs beautiful tshirts for women, men, and children. They also have snacks and ice cream. Great selection of everything you may need. I will definitely miss this welcoming place. Everything in the store is a reasonable price. They do have high end hiking items as well as affordable items. Shoes, shirts, jackets, rain jackets, ponchos, hammocks, socks, hiking food, caps, boonie hats with nets to keep insects away,

Bottom Line: A small store but lots of inventory consisting of some refreshments, souvenirs and…read morehiking/backpacking gear. I love a general store. I wasn't really sure what to expect from this store but I was pleasantly surprised with all of the goodies inside. The store is packed but well organized. There is even a small grocery section that backpackers may appreciate. I spent most of my time looking at ice cream treats, t-shirts and sunglasses but I also checked out some other stuff like camo stove fuel, sleeping bags, dehydrated meals, bike repair tools, stickers and water bottles. Apparently the owner of this store use to have various storefronts offering outdoor gear, bikes, etc. but now I think they just have this general store. They no longer sell bikes but they have contact information for a mobile bike repair guy that is apparently awesome. This store is no more than several hundred yards from the Appalachian Trail and probably about a 1/2 mile from the C&O Canal Towpath.

First time coming here and it was a great surprise! Everyone is very welcoming and pleasant to deal…read morewith. Prices are reasonable and affordable. Came here for fishing poles and the variety was great! Spent less than 70 bucks for 2 compact ones. Was here during Memorial Day and it was not crowded at all. My only confusion was the exit line as they had to guide us around to it, nevertheless it was a good experience! Will definitely come again

Do not come on Sunday, even tho it says online its open. Wasted 2hr drive :( what a bummer i was…read morelooking forward too.. dont know next time wen ill ever be around

Have driven past this store for 20+ years traveling to see family and finally drove by on a day…read morethey were open and we didn't have to immediately be somewhere. I will say that this place was not what I was expecting--the biggest part of the store is hunting gear--rifles, clothing, and related items. They have a section of country home goods and decor, a small kids section, and some snacks and jewelry. The kids picked out some cute earrings, took a picture with the taxidermy moose, and tried to convince me they needed a "coon skin" cap (no). Glad we finally stopped but not our jam.