I just got my first purebred shih-tzu puppy & knew I had to stop by The Posh Pet Boutique to see…read morewhat I could get for my sweet girl. I was greeted immediately when I entered the store & was offered help when looking for the right size harness for my puppy. They really care about helping you find the right items for your four legged best friend. I also got my puppy a little "Birkin" bag from the designer toy section & she loves it! The Posh Pet offers not only toys, clothing, artwork, jewelry, & other accessories for you & your pet but they have a grooming service as well! I got to meet the owner & she was very helpful & kind. I will absolutely be stopping in frequently with my new puppy. The employees care about making you feel welcome & make your shopping experience special & unique to you & your pets needs! Thank you Posh Pet!

I took my two dogs here for grooming for the first time, and the experience was great. The staff…read morewere incredibly friendly and welcoming, and they did an excellent job with the grooming.

I love this store! Friendly and helpful staff, prices are good, and they always have what I need.read more

Everyone there is very helpful. They have what we need and have a very large variety of other…read morethings you probably do not need but you end up buying. And Thank You Curbside pickup!!

I have been bringing my Golden Doodle there for grooming for about a year. One time they shaved…read morehim down due to matting and wanted to do same today. He didn't feel matted to me so I brought him to another place where they looked at him and I set appointment. They couldn't believe you wanted to shave him down for minor matting. You are both overpriced and want to take the easy way out and shave a dog when not needed.

I have a soft coated wheaten terrier and she gets matted easily. I know how difficult it can be to…read morecomb her out after a bath and groom her. Katie at Mentor Petsmart did an outstanding job with my dog Honey. She looks fantastic. She was also very happy when I picked her up. I love the grooming salon there. They are consistently good.

Nice people. I use the do it yourself dog wash. Clean and super easy! I have a medium and large…read moredog. Nice selection of dog supplies.

From the owner: Happy Tails Pet Supply LLC provides healthy options for your pets inside and out. We also provide a…read moreself service dog wash and dog grooming services.

if you have basic care experience and knowledge, need i say anymore? this place is horrible…read more reptiles and others have been kept in horrible care for years as far as the reviews go...if that gecko isn't dead then it damn sure is not healthy. Humane Society and Willoughby police were contacted already and have received numerous complaints but the place still seems to be in business. Owner is kind but nasty and in denial when confronted. Stop giving these people money to mistreat and kill off more animals. If you care for your own animals and still financially support this place, you are apart of the problem and you are helping continue this cycle.

Firstly, the store location can be tricky to find the first time…read more But, you walk in and feel like family right away. You are not just another dollar, your a friend when it comes to the store. It has my business

Very caring doctor and staff very much appreciated. Very affordable, didn't have to wait long to…read moreget an appointment.

The staff at Lake Humane Society are purr-fect!…read more I have contemplated about getting a cat for a few years, but never was proactive in doing so. About a month ago, a friend of mine sent me a link to cats that she knew I'd like, which happened to be at Lake Humane Society. On a whim, I decided to submit a inquiry form, never assuming that they'd contact me in less than 24 hours and ask me to visit within another 24. Within 48 hours of submitting my inquiry form, I was at Lake Humane. Going in so soon was honestly a bit nerve wrecking, and due to my trepidation, the staff member suggested that I took my cat home on a foster agreement, rather than adopting so that I could see if I truly was ready to be a pet parent when and to ensure that my prospective pet and I were a match. My cat came already neutered, with his shots, and the staff members were kind enough to clip his nails for me (as I was nervous of doing so myself). In addition, they provide you with a voucher to take your new furry animal to any vet in Lake County, free of charge, as long as you visit within 3 weeks of adopting (in addition to providing you with a years worth of flu shots). If you need any materials for your animal, you can purchase it in-house. I got a scratching post, toys, furniture, carrying case, cat food, and cat nip, all from the society for a very affordable price. I genuinely have nothing negative to say about the Humane Society. My entire experience was a great one. While I have no aspirations of getting another pet, if I did, I know where I'd go.

Called about a bird that we were very interested in. The lady said she would put my name on it and…read morewe had 24 hours to claim. We went there way before the 24 hours was up and they had sold the bird to another person thinking that it was me who was buying it. Do not recommend this place at all. If possible I would give zero stars.

Blessed to have this wonderful pet paradise close by ..best staff and service for our cockatiel!…read more Every visit is always enjoyable! Come check out their many talking birds awaiting visitors to come say "Hi, hand-raised birds, small animals, and reptiles ranging from rabbits, geckos, special squirrels and snakes, a visit that will have you coming back.

I hesitate to write this review because if I tell people about it I'm afraid the big awesome secret…read morewill get out! So Pet Supplies Plus has a dog washing station inside the store. Here's the deal: Bring your dog into the store check in with the cashier. They turn on the water and you take your dog back to the washing station. There are two washing stations one high for smaller dogs one lower for larger dogs. They provide leashes to tie your dog up with or you can use your own. Once you tired dog up you can turn the water on it and so after shampoo there's four separate types of shampoo you can choose for your dog and the water is a perfect warm temperature feels like about a hundred degrees. The water will run for half an hour during that time there's plenty of hot water. I was able to wash and rinse my dog twice. After you're done washing they give you towels and there's also a hair dryer that hooked up to a Shop-Vac like hose that you can use to blow dryer dog and it works tremendously. I was able to blow dry my dog and then use the towel to touch her up after. And here's the cool part you can buy a card for $25 that allows you five dog baths so instead of paying $10 for a single visit you paid $5 for your first visit and then you have four more visits for the balance of $20. This is a great deal and a great bargain I suggest you give it a try five stars all the way around.

I have gone to the Painesville location several times to get my dog's nails trimmed. Every time…read morethey want proof of my dog's rabies vaccination. I've brought it in, and for some reason they are incapable of making a record of this in their computer. I just recently came in for an appointment, and was sent away because of no proof of rabies vaccination, again. With gas prices being what they are. I have no time or money for this endless nonsense. I will be taking my business elsewhere, which is a shame, because it's close to home.