The Fun Boats Dolphin Cruise was a highlight of our spring break trip! Check in was a breeze. We…read moresaw lots of dolphins from afar and up close. A couple dolphins decided to cruise alongside us for quite a bit of time. The marine sea creatures were so much fun. Loved being able to touch and learn about these beautiful creatures. There were not enough passengers to fill two boats, so we didn't do a water fight. Instead, the kids got to shoot the water off of the boat and still had a blast. This dolphin cruise was so much fun. Staff were so friendly and kind. Two hours was the perfect amount of time as well. Be sure to tip staff. We used the QR code to tip via Venmo. This cruise was specifically great because it was alcohol free. Our family enjoyed that a lot.

These guys really know what they're doing! We booked the two hour dolphin cruise on a whim and were…read moreglad we did. They found multiple pods of dolphins, one even had a baby in it. They were respectful of the dolphins and made sure their customers got a good view. They do have plenty of seating options, as well as some inside an air conditioned cabin. The dolphins were playing in the waves right by our boat for several minutes.

This was such a nice evening experience. We received text messages on where to check in and park…read more The check-in lady was very pleasant. The captains were funny and full of dolphin information. Because of the recent storm, we were not able to see anything via the glass bottom. The water was too murky. I would definitely book this company again

We are so glad we chose this cruise! Hosts were great and we saw a lot of different dolphins…read more The best part was when we were side by side with another boat cruising along and the dolphins were riding the waves. I highly recommend it!

Such a Fun time!! You see several dolphins. The staff is friendly and helpful. Can't beat the…read moreprice. Highly recommend

We had a wonderful morning on the water. The captains were great at finding the dolphins and…read moreencouraging them to "play" in the waves between boats. Ice water and capri suns were ice cold for $1. The boat also had a marine toilet, which came in handy at with kiddos who "didn't need to go" while at the marina. This was our 3rd tour over the years. Priced well. Highly recommend.

Out of all the tours in the area, this has to be the best one! Captain Glenn was so great, and he…read moreaccommodated our family very last minute. Cruising around and stopping to swim and explore. This is truly a create your own experience, and it's so worth it!!! BYOB, packed our own lunch, and Captain took care of the rest! We plan on doing this every time we come back to area!! Would give more stars if I could!!!

Great chill experience. Captain is great. We tried to go a second time but our group was too large…read moreand he referred us to a competing boat. While we enjoyed the other trip as well, definitely liked hammock time tiki tour the best.

Drove past the location and decided to try it out on a whim - so glad we did! This is definitely a…read moremust-do activity, and they are extremely thorough in the safety briefing and explanations that we felt perfectly safe. Joe, our pilot, was super friendly and provided a lot of interesting information about the sites we flew over. Really could not have asked for a better experience, and the price was definitely fair! The views of the beaches were gorgeous and amazing to see from a different perspective. Would absolutely come again to do another tour next time!

Found this place through TripAdvisor and we couldn't have been happier. I was nervous at first…read morebecause i haven't ever been in a helicopter but the Captain made it a truly great experience. He was very personable and easy to talk with. We did the Shark Tour and he didn't disappoint. I will def be recommending this to anyone i know heading to Pensacola!!!

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

Coastal Cruiser's chartered trip was a highlight to our Annual Girls Pokini Trip!! Captain Brent…read moreand Captain Jeremy were professional and fun bringing us to all the places to have the BEST experience! They deserve way more stars for putting up with our crazy shenanigans! Thank y'all so much !!

We had a lovely time with our family this evening. Our group included my husband, my parents, and…read moreour three children. Everything was well organized, easy to find, and check-in was smooth and efficient. The seating situation was a bit tight, and several families seemed frustrated trying to find spots where they could sit together. However, Captain Drew and Deckhand Dusty more than made up for it with their hospitality and sense of humor. They were especially kind to my sons and really went above and beyond to make the experience special. They also took sunset photos for all the groups and had a fun playlist going throughout the trip. One member of our group (my mom) would have preferred a more serene, nature-focused experience without the music, but others enjoyed the upbeat atmosphere. The glass-bottom feature wasn't very useful during our trip because the water was still murky from last week's storms, though that's obviously beyond anyone's control and other groups may have better luck. We were fortunate to see several dolphins, and the cruise was the perfect length- long enough to enjoy the sunset and dolphin sightings, but not so long that my kids got too tired after a full day at the beach. Overall, it was a very enjoyable family experience.

This was the third dolphin cruise that I took my family on. Overall, this is a very good…read moreexperience. The captain and deckhand were very professional, knowledgeable, and very nice. The glass bottom thing may be a little exaggerated, but that's a very minor issue. I would use them again definitely.

Took my parents on the 1.5 hour Dolphin Tour through Wolf Bay with a very friendly and energetic…read moreCpt. Lynn and his two crew members, who were also very accommodating. It was a very relaxing ride, bar drinks and snacks were available for purchase. Cpt Lynn was very personable, he took time to greet everyone before the cruise. We saw baby dolphins and a huge manatee as well. There was also a 2 yr old birthday girl on the boat whom we all sang Happy Birthday too. Cpt. Lynn let her honk the ships horn too. It was fun for everybody.

Amazing evening! Captain Johnny was awesome and his two beautiful first mates Lauren and Gisele…read morewere attentive to all our needs. Great fun had by all. We will definitely be back!

My husband and I have never ridden a Segway before and while it came natural to him, I had more…read moredifficulty learning. Our tour guide was Brian and he was so patient with me, and about a quarter of the way into the tour, I got the hang of it! The tour was amazing and we saw tortoises, Lefty the alligator, and learned about the different landscapes and some history of the state park. Definitely a must do if you're in the area, even if you're inexperienced and as anxious as I was!

We had a great time with our guide, Michael. He told us a lot of interesting things about the…read morepark. The Segways were fun and easy to ride!

So we took a dolphin cruise and the Sunny Lady did not disappoint…read more There were a lot of options and we honestly picked this one randomly based on the time available for us. It ended being a great value and was super fun. Cruising out to Wolf Bay, view was amazing, breeze on the boat made the temps bearable (was mid 90's). Had a giant flock of seagulls following and the was fun to watch. When we reached the cruise area, took a bit but finally ended up seeing a lot of dolphins, including a pair of females with a young one with them! Was super cool! Wife got some awesome pictures and videos ot them! Best part for me personally was when the tour guide brought out some Cheetos and we got the feed the gulls! Wife got an awesome video of them gulls flying up and snatching a Cheeto from my hand. Tour guide was super knowledgeable about the dolphins, learned some fun facts and they crew made the trip so fun. Will certainly do this again when we go back! Overall super experience!

Amazing experience! We thought it might get cancelled due to rain but they left it up to us and we…read morewanted to go out. It's a covered boat so we were dry the whole time and we saw so many dolphin! They got them to surf the wake of the boat and boy was it a show!