This was such a nice evening experience. We received text messages on where to check in and park…read more The check-in lady was very pleasant. The captains were funny and full of dolphin information. Because of the recent storm, we were not able to see anything via the glass bottom. The water was too murky. I would definitely book this company again

We are so glad we chose this cruise! Hosts were great and we saw a lot of different dolphins…read more The best part was when we were side by side with another boat cruising along and the dolphins were riding the waves. I highly recommend it!

We had a wonderful morning on the water. The captains were great at finding the dolphins and…read moreencouraging them to "play" in the waves between boats. Ice water and capri suns were ice cold for $1. The boat also had a marine toilet, which came in handy at with kiddos who "didn't need to go" while at the marina. This was our 3rd tour over the years. Priced well. Highly recommend.

Saw lots of dolphins on our cruise. Staff was awesome. Much more reasonable cost than some of…read morethe other dolphin cruises.

Out of all the tours in the area, this has to be the best one! Captain Glenn was so great, and he…read moreaccommodated our family very last minute. Cruising around and stopping to swim and explore. This is truly a create your own experience, and it's so worth it!!! BYOB, packed our own lunch, and Captain took care of the rest! We plan on doing this every time we come back to area!! Would give more stars if I could!!!

Great chill experience. Captain is great. We tried to go a second time but our group was too large…read moreand he referred us to a competing boat. While we enjoyed the other trip as well, definitely liked hammock time tiki tour the best.

Drove past the location and decided to try it out on a whim - so glad we did! This is definitely a…read moremust-do activity, and they are extremely thorough in the safety briefing and explanations that we felt perfectly safe. Joe, our pilot, was super friendly and provided a lot of interesting information about the sites we flew over. Really could not have asked for a better experience, and the price was definitely fair! The views of the beaches were gorgeous and amazing to see from a different perspective. Would absolutely come again to do another tour next time!

Found this place through TripAdvisor and we couldn't have been happier. I was nervous at first…read morebecause i haven't ever been in a helicopter but the Captain made it a truly great experience. He was very personable and easy to talk with. We did the Shark Tour and he didn't disappoint. I will def be recommending this to anyone i know heading to Pensacola!!!

So fun! Good environment, the line is kinda long to get in on weekends but it's worth it!!read more

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

We had a lovely time with our family this evening. Our group included my husband, my parents, and…read moreour three children. Everything was well organized, easy to find, and check-in was smooth and efficient. The seating situation was a bit tight, and several families seemed frustrated trying to find spots where they could sit together. However, Captain Drew and Deckhand Dusty more than made up for it with their hospitality and sense of humor. They were especially kind to my sons and really went above and beyond to make the experience special. They also took sunset photos for all the groups and had a fun playlist going throughout the trip. One member of our group (my mom) would have preferred a more serene, nature-focused experience without the music, but others enjoyed the upbeat atmosphere. The glass-bottom feature wasn't very useful during our trip because the water was still murky from last week's storms, though that's obviously beyond anyone's control and other groups may have better luck. We were fortunate to see several dolphins, and the cruise was the perfect length- long enough to enjoy the sunset and dolphin sightings, but not so long that my kids got too tired after a full day at the beach. Overall, it was a very enjoyable family experience.

This was such a fun trip! Our Grands had the best time hunting Dolphins, calling them and watching…read morethem play! The caption Drew and his mate Dustin are very knowledgeable and knew just the right place to go to see all the dolphins. And the jokes are included in the price of admission. It's was great 10/10 recommend!

It was absolutely amazing. We were on the sunset sail and the weather was amazing, calm seas, blue…read moresky, and a wonderful crew. We motored out and then sailed down the Intercostal Waterway. We saw several dolphins in pairs, triples, pods. They were playful and moved through the water with such ease. On the return trip we saw an amazing sunset. All in all a delightful experience at an appropriate price.

Took my parents on the 1.5 hour Dolphin Tour through Wolf Bay with a very friendly and energetic…read moreCpt. Lynn and his two crew members, who were also very accommodating. It was a very relaxing ride, bar drinks and snacks were available for purchase. Cpt Lynn was very personable, he took time to greet everyone before the cruise. We saw baby dolphins and a huge manatee as well. There was also a 2 yr old birthday girl on the boat whom we all sang Happy Birthday too. Cpt. Lynn let her honk the ships horn too. It was fun for everybody.

Fun. Educational. Jokes…read more What a great adventure for all. Lots of great information shared throughout the tour and Dave has jokes, at least he thinks he does. Ha.

We had a great time with our guide, Michael. He told us a lot of interesting things about the…read morepark. The Segways were fun and easy to ride!