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    Cetacean Cruises

    4.8 (85 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

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    Sunset

    Fun and relaxing sunset cruise. We saw several dolphins. Loved the catamaran and being able to walk around. Such a fun crew and captain.

    This was the 4th time I've brought visitors on their cruise - this time was so special as my grandkids were with and they loved it!! The crew couldn't have been any kinder!!

    Mike M.

    Great cruise! Saw lots of dolphins and other wildlife. Grandkids had a blast and the captain and crew aboard the Explorer were fantastic! Just book it unless you do not want to have fun.

    Angela J.

    Fabulous service! Left on time crew was happy and accommodating. We saw a few dolphins. Drinks on board available for purchase. Seat under a canopy or out in the open.

    Joelene G.

    Had a great time, saw some dolphins and other wildlife. The crew and captain was very nice and professional. Would recommend! Thanks to Aaron and Harmony and Captain Scott!

    Enjoying the cruise.

    The captain was awesome. He told us the history of the dolphins and made sure everyone saw at least one dolphin. We saw many dolphins. Monica and Justine were great tour guides as well. The offered drinks and good company. We really enjoyed them and the cruise was informative and fun all in one.

    Views from sailboat
    Tiana P.

    Great Captain/Crew. Was handed a drink menu before boarding. Ordered a Dizzy Dolphin which was good but i didnt get dizzy lol. It was a very hot day but smooth sailing on Father's Day 2022 Everything went well. Greeted kindly and was assigned Seating upfront. Great music selection. We were always checked on by crew throughout our 2hr sunset cruise. Sailed on wolf bay thought we would sail orange beach but only the bay. We saw a few beautiful homes and others out boating Saw a few dolphins while out they were so quick, I couldn't catch a pic. Finally the star of the show..THE sunset and it was amazing!!

    Thank you to Scott, Kayla, and Justine!! This ride was amazing and so fun! Filled with beautiful sights and views, thanks to the awesome crew!

    Rob F.

    Yelpers this is a great experience for a nice sailing on a large catamaran. Very reasonable priced, so much so I had to check a few times to make sure it was accurate. Captain and crew made sure we had a safe and fun voyage. Big kudos to the crew- my son is autistic and sometimes can get over stimulated- they offered to him to go below into the cabin just to chill and have some electronics time-- this helped him reset and really enjoy the trip. I can see where having drinks and chilling on a sunset cruise would set the perfect mood. The cetacean is a fun cruise and a nice trip during a visit to orange beach.

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    2 months ago

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    1 year ago

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    11 months ago

    Amazing!! Took the sunset dolphin cruise and it was so much fun. Great music and better people.

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    11 months ago

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    11 months ago

    The captain was great and his crew did a great job. I wish they would do more so we could see more dolphins.

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    3 years ago

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    2 years ago

    Great time and lots of dolphins. The captain and crew were very knowledgeable and attentive.

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    5 years ago

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    Page 1 of 3

    Ask the Community - Cetacean Cruises

    Review Highlights - Cetacean Cruises

    We were so impressed with our dolphin cruise this afternoon, Dora (Boo) and Captain Will were the perfect tour guides.

    Mentioned in 4 reviews

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    Coastal Cruiser

    Coastal Cruiser

    4.0
    (4 reviews)
    6.8 mi

    So fun! Good environment, the line is kinda long to get in on weekends but it's worth it!!read more

    If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

    Photos
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    Cetacean Cruises - sailing - Updated July 2026

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