I have left a review about 1 year ago…read more.. I have gone a few more times and same great service. Ken is a loud mouth, but so am in Ken asks lots of questions..to make sure he understands the problem. He will not fix something-if he feels you will waste your money, because you don't need it done! I have another car now-and today I'm doing the engine restore kit. That gets ride of fuel injection issues. Power Idol Sluggish It will clean the fuel injection really well. I looked at all the reviews, in 8 years-there has been 3 people that left silly comments, the rest are all five stars!! Thanks so much to Ken and Finn, and the rest, thanks for all your great work. I have recommended many people to Ken. I will continue to recommend people to him. They use BG products, and they are a top notch company.

Supposedly repaired vehicle Vehicle came back w other…read moreissues that didn't exist before he worked on it Stay as far away from this place as possible..Go elsewhere folks

Once again, I'm headed out on a road trip and had my car checked for road worthiness by Alliance…read moreAuto service. I wouldn't trust anyone else to see that I'm safe on the road!

The best service. Excellent people. Really good prices. I will always take my car here.read more

our Hero! fair and square and absolutely on the ball. Quick turnaround and excellent communicationread more

they were amazing people got our 1970 Newport running again and put it up for the storms that was…read morecoming threw !! I would recommend them to everyone if there in this area

Great shop... excellent & professional auto repair…read more.. Manager Wesley controls a very good schedule for completion time and is an expert as overseer ( and wrencher) to some of the best mechanics in Ukiah area... Staff can readily repair any pick-up truck, daily driver sedan, or Porsche coupe that comes into the shop... Thank you Bob's Auto for the great work done on my vehicle numerous times...

Wesley is so white trash and full of bullshit excuses. Not only could they not fix my truck three…read moretimes in a row(my fault for not learning after two screw ups) Wesley convinced me he would buy my four year old vw Jetta. After more than a year of no payment for the car and me still paying the registration and insurance, I repossessed the vehicle and even though he is supposedly a mechanic he had never serviced or taken care of anything. Dude trashed it and tripled the mileage. Bob is cool but his workers are dirt bags. You will leave here feeling as frustrated as possible.

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

I have worked as a mechanic (passenger vehicles and commercial vehicles) and own a well equipped…read moreshop that includes a range of tire installation and repair equipment. It is not a problem for me to quickly and efficiently do my own tire and mechanical work. Despite all of this I have entrusted my tire installation and related work to Big O Tires in Ukiah. Honestly, it costs me more to do this but the convenience and reliability has been worth it. They have always been polite, professional and considerate. When I have brought up concerns they have been respectful and responsive. I don't normally review businesses but I felt this business deserves a positive recommendation. And, No, I am not associated with this business in any other manner.

First off I want to start off by saying great customer service! They got my car done fast as the…read moreflash. However I'm a little concerned about what I found in my car afterwards. I got in stoked I got brand new tires and I mean so excited, I then proceed to sit in my car and hear something behind me and I turn around and well. Johnny, Johnny Oliver the famous TikToker is doing the scuba and shark dance in my back seat while simultaneously learning how to do the WAP. I love that fun funny fun guy he's so cool! I believe you Johnny. I would give it 10 stars but that's not an option.

This place has integrity, gives reasonable quotes, and has caring staff that actually makes sure…read moreyou get what you need on the road. You can trust that they will consider your best interests and give you a good deal.

Not from the area but was working in Ukiah for a week. Mixed feelings about my experience. Great…read morecustomer service but not detailed workmanship. Dropped off my truck for an air conditioning leak. Had been to two other mechanics near my home that either couldn't find a leak or simply replaced a valve and recharged, only for me to find out that by the next day, the refrigerant leaked out. TC replaced a valve and again, by the end of the next day, the refrigerant had leaked out. Brought it back in on the day I was heading home and they looked again and found leaking gaskets which they replaced at no charge. By the time got home to Nevada, all of the refrigerant had leaked out and I was again without cold AC. Staff was super friendly and had no problem standing by their work. I knew I would be back in Ukiah two weeks later and scheduled to bring my truck in on a Saturday (even though they are closed but someone was supposed to be there). Called a couple days before to confirm and was told that nobody would be there since they weren't sure if I was definitely coming. Well, I'm from NJ where a person's word means something. I had solid plans to be there since my wife and I were vacationing in the area. Unfortunately, like previous shops, they didn't take the time to look at every aspect of the system and when I went to a fourth mechanic, he was able to diagnose a leaking compressor along with a ticking noise coming from the bearings and shaft of the compressor. There was dye around the bottom of the compressor which I assume was put in the system by TC. So again, mixed feelings about the experience. Would definitely go back if I needed a friendly shop in Ukiah but would be concerned with the quality of the work.

Fast, efficient, reasonably priced, reliable, and genuine. They under promised and over delivered,…read morehaving my car ready for me faster and cheaper than originally estimated. This is my new spot for anything I need done. Thanks again y'all!!

Last week I went in for something I felt would be minor. It was the plastic coverings underneath…read morethe car. I had gone elsewhere to get an oil change and I realized too late that they didn't screw the coverings back in properly. So I went here and the first guy said it couldn't be done, I'd have to get new ($300) coverings. The front office gentleman, Christian, told me to hold on. He spoke with another great guy, Chris, about my situation and Chris was able to get my problem resolved quickly and for dirt cheap. They COULD have taken more money (or rather attempted to because honestly I was going to have to look for another shop) but they were honest and fair. NOW if I ever need a bigger issue taken care of with my car, I can trust this place to not overcharge me for the service. Thank you again to Christian and Chris!