We started off on a rough note because my appointment was rescheduled multiple times on the same…read moreday, which was frustrating. I was very close to canceling and gave them a clear ultimatum that if they did not make the next day's appointment, I would walk away. To their credit, they showed up the very next day and they were on time. Two technicians arrived and immediately got to work. One was on the roof while the other worked in the basement, and it was clear they knew exactly what they were doing. They also explained that this is a family owned business, with multiple family members working together on the same jobs, which really showed in how coordinated and invested they were in the work. The scope of work involved installing a stainless steel chimney liner designed to properly vent double gas appliances, upgrading existing connections for safety and code compliance, installing two double tee connections, and finishing everything with a stainless steel top plate and rain cap. They also handled flashing and waterproofing by installing aluminum flashing with ice shield underlayment, carefully removing shingles as needed, and waterproofing the exterior of the chimney to prevent future moisture issues. What stood out most was their professionalism and communication. They explained each step clearly, answered questions without rushing, and made sure I understood why certain upgrades were necessary. The workmanship looks excellent and very clean, especially considering the complexity of the job. Despite the rocky start, they ultimately delivered quality work and followed through when it mattered. The finished product looks great and gives me confidence that the system is safe and properly done.

I normally do food establishment reviews. Well to start off I seen Chimney Solutions ad on…read morefacebook. I decided to get a quote because my chimney was missing a lot of mortar between the bricks. The owner Ricardo Castillo came to inspect it. He's very professional from arriving on time to giving the quote. I'm very happy with their work ethics from protecting my property as well as my neighbors ( putting up tarps to make a tent over the chimney) the work is complete and I'm very happy from the start to finish of the job. The price was very reasonable as well. I highly recommend Chimney Solutions !!

The fellows called to politely ask if they were able to come by earlier than expected. They were…read morevery professional & thorough. They made some recommendations to take care of updating the chimney. It was a very good experience and we will call this company for future chimney needs.

We haven't been able to use our fireplace since Ace worked on it and installed a fan about 2 years…read moreago. $6k + and what was a perfectly well running fireplace is now unusable. The only reason I brought them in was to clean and make sure it was working properly. I've been told by others who have since tried to help us get it working that we probably need to remove the fan that they convinced us we needed. And charged us so much for. Even if the fan did work (which it doesn't - smoke billows into the living room -- NEVER did that before Ace came) the fan sounds like an engine on an airplane, which takes away any chance of enjoying a fire. I should have written this ages ago, but I was hoping we would figure out a way to make it work. If you have an older house, PLEASE find a company that knows what they are doing. We are SO frustrated with not being able to enjoy our beautiful fireplace.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

These guys were amazing, honest and did a fantastic job. We had them come out after we cleaned our…read moreown chimney, they said it was good, and they didn't charge us for the house visit. We had them come back at the end of the season, so that we could have it professionally done, they came on time, did a very clean job, and even suggested waiting two years for the next cleaning, instead of each year. We are overly cautious and will have them back annually, as we use our fireplace a lot. Awesome folks to have in your home, keeping you safe.

Our chimney needed to be repointed and Pat gave us a fast response and a great price. Would…read moredefinitely recommend this company, Pat came on time and completed the job to our satisfaction and cleaned up so you would never know he was even here. And we received a 10 year warranty.

Came to my house early completely professional very clean service. Friendly would recommendread more

I get calls repeatedly from this business despite asking for discontinuing their contact. Similar…read moreto other posts, another service completely disagreed with their recommendations and physically showed me what needed and didn't need to get fixed/cleaned.

We had scheduled to do an annual chimney clean, and as it turned out, we needed a liner. This…read moredidn't come as a surprise to me because I could smell the creosote throughout the house. The technician was incredibly knowledgeable, and even though he came on a Saturday at 3:30 PM he told me he could have the job done Sunday morning at 9 AM. Just as he said, they arrived Sunday morning and put the liner in. He told me the smell would go away, which I was very dubious about. However, he was correct. My home does not smell like creosote anymore. I saw this company had a lot of negative reviews and I just want you to know that they did right by me. Not everybody has a bad experience. I was given a fair price for something that was absolutely necessary. I would definitely recommend them.

Dunrite Chimney is awesome! They installed my Merrimack stove, put in liners, fixed parts when…read moreneeded, and handle my yearly cleanings. Super honest, reliable, and easy to trust--I don't even think twice about leaving them to work while I'm downstairs in my office. Hard to find that kind of service these days!

My pellet stove just died! I was really hoping it could be fixed. So I called Dunrite and the…read morereceptionist, who was very nice, quickly set me up for a check up of my equipment (it's $150 just for coming and doing basic maintenance). Two gentlemen came and worked on my equipment (they really tried to bring it back to life but the thing was just too far gone). They ordered the part, we set up a new date to install it, so that by a week later they were right back to finish the job and install the part (a blower). When they came back, within an hour... not only was it working again, I had my buns pressed right against that grill warming them up against this everlasting cold in NYS! LOL I have nothing but praise for my experience with them. I will be using them in the future for maintenance of my equipment. I recommend them.

For this company there should be a zero star option!!!…read more DO NOT EVEN THINK OF USING THEM National Chimney & Masonry was contracted to clean my chimney. While cleaning they told my wife that the chimney was seriously deteriorated and recommended a stainless steel liner. Big surprise they had it on the truck and scared her into the installation that day - $1,100. It was bad enough to get taken on the install but they did not even do it correctly and created a deadly situation in my home. I returned home a week later to find our home filled with smoke and soot. I called my oil company who told me that the insert was incorrectly installed and National had sealed the pipe with an excessive amount of cement, which fell into the chimney opening and completely sealed it off. I called a REPUTABLE Chimney service to inspect and here is what they found: A 5 inch insert was placed into a 7 inch chimney opening which was not only against code, but was not large enough to support the existing oil burning furnace and gas hot water heater. This caused a backup of smoke and soot which clogged the furnace and the insert. The installer ran the hot water heater smoke pipe directly into the wall, instead of using the proper connection outside of the wall, which is against code. When the hot water heater was installed in the wall, the installer cut into the stainless steel insert, instead of using a T connection, invalidating the lifetime warranty on the insert. Two new chimney caps were installed, one of which was the incorrect size for the chimney opening. The two caps that were fine were taken away Inspection of the top of the chimney showed that furnace cement was used to seal the new insert in place. Cardboard was packed around the insert pipe to keep it in place while the cement dried, which is not only against code, but caused an extremely dangerous fire hazard in the chimney. Inspection of the top eight feet of the chimney showed only normal wear and tear, a condition in which an insert is not recommended by a reputable chimney cleaning company. Repeated calls to the company and messages left have been ignored and owner Tom Casey told me to take him to court. I took him to small claims court and the judge decided it was a clear case of consumer fraud and awarded triple the judgment. Of course I have not been able to collect from this crook National Chimney Tom Casey, owner

WOW if I can give a negative review that would be great. I don't write reviews, but this company is…read morea joke. Please do not hire ever!! Do not waste your time Cancelled 3 times, major attitude, trying to reschedule, or no show at all JUST SAD so sad

Couldn't be happier from start to finish , between setting up my free quote/estimate , to the day…read moreof the work this past Thursday, I had a New Roof and chimney rebuild at a new home we purchased , I highly recommend , the crew showed up promptly and very professional and the price was reasonable and the crew and office staff were super friendly!! The crew also left my property immaculate after they ripped the old roof , thank you sunrise !! will definitely recommend and use this company on future purchases !!

I can't say how their work is because it never happened. I…read moregot a written estimate and we even revised it. I gave my deposit and then was called several weeks later and said they could not do the job for that amount due to the rise in prices during COVID. The prices had already gone up when I was given the estimate, so I didn't understand why the sudden change. I think they realized that the estimate was on the low side. They will be sending me back my deposit, putting it in the mail tomorrow morning. I just don't think this is good business. And even if they came back and said they would do the job for the original estimate I still would not go with this company. All comments are welcome. Eddie the guy that gave me the estimate called me this morning and apologized for the mistake. Due to the COVID issues, which is like Eddie said is no ones fault everything has gone up tremendously. Even though I have never had work done by this company, I am giving it 5 stars for the Honesty. Another reason why I changed my star rating was because of customer service on the part of Eddie. It was very nice for him to take the time out to call me, and that did mean a lot. I'm just disappointed because at this point I have to put my work off till the spring.