My child's glasses lost a screw. I went to this nearby store just to give it a try and asked if…read morethey could fix it. The staff were very nice and repaired it quickly. They also told me I could reach out to them anytime if there were any issues. I really appreciate it!

Have gotten my glasses here for the past two years and have been very pleased with the experience…read more It is a comfortable design / layout on the inside with a great amount of frame options to choose from at a reasonable cost. The staff is really great and always makes me feel welcomed. The glasses tech in particular is super knowledgeable and I always feel like he puts a lot into making sure the adjustments for my glasses are perfect. I highly recommend this spot!

This is the 3rd time that I've come to this location and the lady that does the fitting is so…read moreunprofessional , I have a child thats autistic and she's treated her very poorly, my daughter never said a word nor did she do anything that would cause a negative reaction. it wasn't an accurate fitting and when we picked up the glasses we had to start all over. The guy we worked with us was really kind and understanding.

I would not trust my deceased blind dog with this group. When I experienced bright flashes and dark…read morefloaters I went to their website. Their website clearly advised me to immediately text them for an emergency appointment. I tried 3 times over three days with zero response. Tried to schedule an appointment on line through their website. It repeatedly indicated, we are experiencing a problem with your request, please try later. I soon realized that as negligent as they are in handling emergency matters and can't keep their website up that I better go elsewhere. Please save yourself the frustration and find another group. John

stay away from this place!! They did not make my daughter lenses correctly. She couldn't see out of…read morethem and they refused to refund so unable to use my insurance.

BEST PLACE EYE DOCTOR AND GLASSES SHOP EVER!!! I found…read moremyself walking into Eye Believe with the intention of asking various questions as my vision has become very blurry. I have never owned a pair of glasses nor have I had an eye exam done before, and I was super nervous. I walked in and was helped by Joanna, who is bilingual in Korean and English. Joanna was super patient, understanding, and insightful. She helped answer all of my questions thoroughly, and even let me try multiple frames on despite me not even being a local and most likely returning in a month. However, Joanna recommended me the PERFECT frame (and I am very picky) that worked well with my face shape and structure. I asked if they had appointments available day off, and one happened to actually open up right when I was there! I was then seen by the female doctor, Sara Yum, O.D, who is also Billingual in Korean and English. She honestly made the whole experience for me very comfortable. She was incredibly knowledgeable, professional, patient, compassionate and present. She gave me her full attention and listened to all of my concerns. I didn't feel rushed and felt really taken care of. She helped me find solutions and gave me practical ways that I can improve my eye health and even my overall health. Dr. Yum is intelligent, a person of integrity, and personable. Overall, I was blown away by my experience at Eye Believe Eye Care & Optical. I am thankful to have walked in as I left with a completed eye exam, new frames and lens that all catered to helping me attain my health goals while considering my financial budget. 12/10 recommend!

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

There was awful receptionist, no help at all. It seemed no money , no services. Definitely awful…read morebehaviour.

First let me say that the Optometrist was great. My 8 year old daughter found out she needed…read moreglasses. We were told that we had to wait 5-10 business days for the glasses to come. That's 2 weeks. Well we patiently waited those 2 weeks and called to check on the status of the glasses. We were told they were not ready and could not be given any type of update. Instead of apologizing for not producing the product in the given amount of time I was argued with about the quote of time given to me initially. Customer Service is a big part of every industry and unfortunately this place stinks. We are still waiting on our glasses. That means it's going on 3 weeks that my child has been going to school unable to be at her best because of her vision. Crazy...

First time and last time patient, my eye standard eye exam plus refractive state was on 11/26/24…read moreand my insurance paid you all $271.73 on 1/17/25. Then you all send me a bill on 9/5/25 that I owe you another $123.27. and have a debt collector call because I refuse to pay. How about the 'No Surprise' medical act. Tell your patients it will cost them nearly $400.00 to follow-through with an appointment. Definitely, shady pricing and seriously, you had a debt collector call me after not returning my phone calls to debate the extra $123.27 above and beyond what my insurance covered. Hope was worth the negative press for you.

First, it is the grossest optical store I've ever gone to... the carpet is torn and very dirty and…read moresmelled. I should have just cancelled my appointment and left. The tech was friendly and provider was nice... two weeks later, I picked up my glasses and they were too strong. I was told to wear them for a week and then go back if they still didn't work. I went back and was told to make an appointment, which I did. I had another exam and was told to come back in two weeks to pick up lenses... I went back and the lenses did not fit the frames... long story short, I still do not have glasses. Once they come in, I'm going to pick them up and never go back. In fact, my confidence in them and the prescription is so low that I'm going to go have another eye exam at a different place and trust their prescription but will do homework on their business first. If I could give zero stars, I would...

They told me on the phone it would be a deposit of $250 for an eye exam without insurance. But, it…read morewould not cost $250 unless they had to do additional testing. Lies. Complete lies. After a quick and very minimal 5 minute examination with a very pretentious eye doctor. The total was $265! No extra exams or testing. In fact you can get a more thorough and efficient exam from common LensCrafters or any other local eyeglasses place. This place is a joke. The staff is rude. The doctor told me I didn't have a problem before even looking at my eyes. That my eye strain is just because of my age no other reason. So infuriating. The also said eye floaters are normal and go away... mine is from an eye injury as a child. They don't go away. Also, they have electric vehicle chargers out front, they are pretty much decoration because none of them work.

I took my child to Thomas Eye Group and we were kept waiting more than an hour past our appointment…read moretime. This is unacceptable, especially for pediatric patients. The doctor was fine, but the office clearly overbooks and does not respect patients' time. I would not recommend this practice unless you have extra time to waste.

If you ever want to observe human behavior in its purest form, skip the zoo and head to Costco on a…read moreSaturday afternoon. The Buford location is where bulk groceries meet competitive cart driving and free samples become a full contact sport. Every Saturday I chauffeur my 75 year old mother to what she calls "running errands" and what I now recognize as her weekly social hour. She insists on arriving at peak crowd density, the exact moment when parking spots become mythical creatures and shoppers circle like vultures waiting for someone to load a 50 pack of paper towels into their trunk. Mom treats the place like a scenic walking tour. We visit every aisle. Not most. Not the important ones. All of them. I have learned more about industrial mayonnaise, kayak pricing, and seasonal patio heaters than any human should. Meanwhile I treat the sample stations like a carefully planned tasting menu. The staff is generous, the portions are respectable, and with the right timing and a strategic lap route you can revisit your favorites without raising suspicion. I am not saying I built a loop system around the frozen dumplings, but I am also not denying it. Mom, however, has become something of a celebrity. For reasons unknown she attracts a steady stream of senior gentlemen piloting motorized carts who deliver pickup lines that have not been road tested since 1958. "Hey there, young lady." "Need a ride?" "I come here for the deals and now I know why." She responds with polite disinterest while I perform defensive maneuvers worthy of a Secret Service agent, gently redirecting traffic away from my mother and back toward the rotisserie chickens. This week's victory was finding a solid jump starter for my truck battery. Nothing says successful Costco run like leaving with an item you actually intended to buy, along with emotional exhaustion and a faint smell of sample pizza. This store would earn five stars, but inventory roulette keeps it at four. They do not always have the advertised items, and the restocking attention does not seem as tight as the Duluth or Athens locations. Nothing crushes the spirit quite like planning your bulk buy strategy only to find an empty pallet and a lonely price tag. Still, Costco Buford is a magical place, part warehouse, part buffet, part retirement age speed dating arena. I will be back next Saturday at peak hours, pushing the cart, circling the dumplings, and guarding Mom from the Romeo squadron.

Changed my initial review due to another associate I worked with when I purchased & picked up my…read morefinal glasses. She actually was the same woman who passed me to the rude guy. She ended up being so nice & VERY patient. She was honest about how the frames fit my face & waited for a while until I FINALLY decided to purchase a 3rd pair- NAVY GUCCI & I LOOOOVE them. My only for REAL issue at the Buford Costco Vision Center is there are no chairs or benches for folks to sit. The wait can be 30++ depending on how busy they are. They need a small area for thise who need a chair. Leaning on carts is not fun! They redeemed themselves & I HOPE that other guy had a chat with the manager I told.

Look no further than U &M eyecare for an outstanding experience and wealth of knowledge. After…read moreyears of struggling with mediocre contact lens vision because of my high prescription and dry eyes to boot, Dr. Nguyen fitted me with schleral lenses. Now, I have superbly crisp vision and look forward to putting these lenses in my eyes to combat the dryness! The entire staff is exceptional at U & M Family eye care. Dr. Maria Nguyen is the absolute best and discovered my early stage glaucoma that my previous eye doctors didn't detect. So thankful to know that my entire family is in good hands!

Specialty Eyecare is hands down one of the best eye clinics I've been to. Scheduling was easy, wait…read moretimes were short, and the staff was friendly and attentive the entire visit. The exam itself was very thorough, and everything was explained in a way that was easy to understand. I never felt rushed, and they made sure I was comfortable every step of the way. You can tell they really care about doing things right. What stood out most was how smooth the entire process was, from check-in to choosing frames. The team helped me pick out glasses that actually fit my face and lifestyle, not just what was popular. If you're looking for a place that's professional, efficient, and genuinely caring, I'd definitely recommend Specialty Eyecare.