As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

had a wonderful experience at Spavia Day Spa. From the moment I walked in, the check-in area…read moresmelled amazing and set the tone for relaxation. The staff were friendly and ready for my arrival. The ambiance was incredibly calming with soft lighting and soothing music throughout the space. I enjoyed a Swedish massage with Brandye. She was absolutely fantastic. She was very professional and attentive. She applied just the right amount of pressure and was able to identify and work through tight areas I didn't even realize I had. I highly recommend her for a great massage.

This team of pros know what they're doing! Soothing atmosphere. Great products too. The best bikini…read morewax I've ever had. Thanks Beth! Can't wait to go back for a massage and body wrap.

Awesome experiment, great service! I'm Working in Charlotte,…read moreneed a brow tint. Very last minute schedule with a great provider. Cutie space! I want to come back for other services! Thank you!

My first time full Brazilian and I would have done it again!!…read more Deborah the owner who was who serviced me and it was an experience I will never forget and will return for!! She made sure I was comfortable and relaxed during the process, she did an amazing job and I can't wait to return!! They offer several services check them out, I highly recommend. 7/2/21

Had such a great experience with Megan!!!…read more I had an 8:00 appointment and my waxer was running late so they put me with someone else who didn't have another appointment until 8:15. This was very considerate. Megan and I talked the whole time she did my eyebrows. I told her what I wanted and she did exactly that. She told me what to do in between sessions to get the shape I wanted in the long run. She did not go overboard with the amount of strips and she did a great job! Can't wait to go back and see Megan!

Cassity was amazing patient and kind. She's beeen doing this 9 years so professional and so…read moreamazing. I've never had anyone like her before. Truly loves what she does and is so incredibly kind!

Some of my friends discussed how they came to get a Brazilian Wax and how good it felt, but I…read moreexplained to them a terrible service I experienced while receiving one in Dubai, resulting in my fear of ever getting one again. They encouraged me to get one, so I faced my fear and made an appointment. Once I arrived and checked in, I waited maybe 1 minute before I went to the back. I had my nervous laugh going, but my girl made me feel comfortable the entire time, even when I wanted to scream! The vibe and music was awesome, helping me to take my mind off of it. She was quick and so sweet, laughing because I was being extra! At the end, I decided to reschedule my next appointment, pleased with the entire service. I definitely recommend everyone to come!!!!

Service was amazing. Alex did a great job. Amazing vibes and very clean environment. Receptionist…read moreis kind as well. Definitely will be back!

What a wonderful relaxing and professional spa facial treatment I had..Five Stars! Beautiful…read morerelaxing treatment room with great products and recommendations from the owner! Can't wait to go again

Prayers do come true...a new eyebrow threading spot in Mint Hill, YES PLEASE!!! Super happy they…read moreopened in The Hill. A few min drive from the house, which is awesome! Eyebrows looked great my first time getting them done here! :) Place is brand new and clean. Service was welcoming. Can't wait to try their facial and other services.

Found out about Pri recently opening her office in Mint Hill and have come in for eyebrow threading…read morea few times. She has done a great job and is very quick. Place is always clean and welcoming.

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial (Noel), was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Cannot wait for my next appointment! I learned so much about my skin and I'm excited to clear up…read moreall of the skincare confusion I had. Priti is so wonderful I absolutely loved meeting her she is such a wealth of knowledge!