this company not only reports wrong information to the bank but they also give out your personal…read moreinformation to their family and friends. very much do fraud.

From the owner: Hopper Auto Sales provides used cars and motorcycles in Knoxville, TN, and the surrounding area.read more

Best customer service bar none and the service department is oustanding! They are honest and good!…read moreI will do all service there from now on.

They are LIARS JUST LIKE THE REST OF THE CARLOTS THAT TELL YOU BULLCRAP FOR A SALE...They keep…read moreusing the owners name just to make it sound good and talk about how much of a family business it is. The salesman Mike was telling me some bullcrap story about his wife while I'm waiting to hear what they could get me in Then he Also FLAT OUT LIED about the bank they used Said it was in house but ran my credit through 3 different banks. All the while talking bad about other carlots in Knoxville but they are EXACTLY THE SAME.. FULL OF IT..

These guys are the best! Best-kept car buying secret in town. Honest, knowledgeable, friendly…read more We have bought and sold with them for years and have always had a good experience. They will even look for what you want if they don't have it on the lot. Even if you aren't in Karns, they are worth the drive. Look around and you'll see their dealer stickers on cars all over Knoxville.

Outstanding customer service and honest repair work. They did an excellent job with my 2008 Land…read moreRover. Good old fashioned customer service. I drive older cars and I am definitely sold on this place. Brian made things very easy for me and stayed in communication regarding the vehicles issues. Thank you!

I can't speak highly enough about these guys. Will and his crew made me getting a new car after my…read morewreck a stress free process. I would recommend them to anyone. We test drove the car and he immediately arranged for our (only) concern to be addressed. Great communication and customer service.

From the owner: we sell quality used vehicles, honest and straight foreword, we treat you like we like to treated.read more

The service department is a rip off. Took my Pilot in to get checked out. Had the codes a needed…read morethe radio checked because it stopped playing sound. Was told diagnostic fee was $89 that they don't go by other codes their techs didn't pull. So gave her the codes we knew already so they'd know. Waited 2 hours and get called back. Tech says radio has "internal error" ... no kidding I knew that it doesn't work. Then told me they found the code I had given them for the cat error and said the tech said " internal error on cat". Are you serious?! They charged me $89 plus tax to tell me exactly what I told the service person checking me in. When I questioned she said they didn't do deep diagnostic cause I only wanted to pay one diagnostic fee then says they normally charge $89 per code, so it's not a single diagnostic fee. Imagine how many people they rip off with diagnostic fees alone! Literal waste of my time and money for nothing.

We had to buy a new car for my mother and the process was wonderful from beginning to end. Paige…read morewas great to work with and Jennifer has us in and out in no time. Mom is very happy! We will be back when we need another car!

Picked up a car yesterday, seamless process. Got the deal I was looking for, David did a great job…read morehooking the deal up and stutters on the back end in the finance department best in the biz.

Very easy to schedule service. Unfortunately had car issues while on vacation. I am glad I did my…read moreresearch and chose this dealership to do the repairs. The advisor was friendly, courteous and knowledgeable. The technician was also informative, knowledgeable and friendly. The repairs were done ahead of schedule, yet they apologized for the wait. I was worried it was going to be an all day thing but they completed in less than two hours. The waiting room was clean and full of refreshments if needed. They constantly were updating the status of the repairs. They also tried to get me to do the repairs that would get me back on the road, didn't force an unnecessary upsell. I chose to do the more expensive repair, but I appreciate that they didn't just hit me with the most expensive repair possible. Overall I couldn't have been happier with my experience here.