this company not only reports wrong information to the bank but they also give out your personal…read moreinformation to their family and friends. very much do fraud.

From the owner: Hopper Auto Sales provides used cars and motorcycles in Knoxville, TN, and the surrounding area.read more

They are LIARS JUST LIKE THE REST OF THE CARLOTS THAT TELL YOU BULLCRAP FOR A SALE...They keep…read moreusing the owners name just to make it sound good and talk about how much of a family business it is. The salesman Mike was telling me some bullcrap story about his wife while I'm waiting to hear what they could get me in Then he Also FLAT OUT LIED about the bank they used Said it was in house but ran my credit through 3 different banks. All the while talking bad about other carlots in Knoxville but they are EXACTLY THE SAME.. FULL OF IT..

If I could give this place zero stars, it would still be too many. I bought a car from them like 5…read moreyears ago and I'm STILL completely screwed in this loan. Drove off the lot over $10k upside down because of their hidden lies. AVOID AVOID AVOID.

These guys are the best! Best-kept car buying secret in town. Honest, knowledgeable, friendly…read more We have bought and sold with them for years and have always had a good experience. They will even look for what you want if they don't have it on the lot. Even if you aren't in Karns, they are worth the drive. Look around and you'll see their dealer stickers on cars all over Knoxville.

Outstanding customer service and honest repair work. They did an excellent job with my 2008 Land…read moreRover. Good old fashioned customer service. I drive older cars and I am definitely sold on this place. Brian made things very easy for me and stayed in communication regarding the vehicles issues. Thank you!

I can't speak highly enough about these guys. Will and his crew made me getting a new car after my…read morewreck a stress free process. I would recommend them to anyone. We test drove the car and he immediately arranged for our (only) concern to be addressed. Great communication and customer service.

From the owner: we sell quality used vehicles, honest and straight foreword, we treat you like we like to treated.read more

The service department is a rip off. Took my Pilot in to get checked out. Had the codes a needed…read morethe radio checked because it stopped playing sound. Was told diagnostic fee was $89 that they don't go by other codes their techs didn't pull. So gave her the codes we knew already so they'd know. Waited 2 hours and get called back. Tech says radio has "internal error" ... no kidding I knew that it doesn't work. Then told me they found the code I had given them for the cat error and said the tech said " internal error on cat". Are you serious?! They charged me $89 plus tax to tell me exactly what I told the service person checking me in. When I questioned she said they didn't do deep diagnostic cause I only wanted to pay one diagnostic fee then says they normally charge $89 per code, so it's not a single diagnostic fee. Imagine how many people they rip off with diagnostic fees alone! Literal waste of my time and money for nothing.

I would strongly caution anyone considering selling a vehicle to Rusty Wallace Honda in Knoxville…read more I had a family member who recently passed away, and I was trying to sell his Honda Ridgeline as part of settling his affairs. I sent this dealership detailed photos of the truck and explained my situation upfront, including that I live over an hour away and needed to make sure a trip would be worth it. We agreed on a price range over the phone based on the photos I provided. When I arrived, after driving over an hour, they suddenly claimed there were scratches and dents that weren't visible in the pictures I had already sent them, and used this as an excuse to offer me 3,000 dollars less than what we had agreed to. If they had concerns about the condition of the vehicle, they had every opportunity to raise them before I made the drive. Instead they wasted my entire day during an already difficult time. This felt like a bait and switch tactic, agree to a price to get you in the door, then lowball you once you've already committed the time and gas to show up. Do not sell a vehicle to this company or do any business with them. They are scammy and do not honor what they agree to over the phone.

We hit a pothole on the highway 8 hours from home after being on vacation. Our wheel was badly bent…read moreand we panicked for a minute or two, put our spare on, and limped back to Knoxville to try our luck. This dealership was SO incredibly accommodating. Maddie was our service advisor and is a ray of sunshine. They took excellent care of us and had us back on the road so much more quickly than I expected. I'd give ten stars if possible and only wish we lived closer so we could get our next car from them.

Very easy to schedule service. Unfortunately had car issues while on vacation. I am glad I did my…read moreresearch and chose this dealership to do the repairs. The advisor was friendly, courteous and knowledgeable. The technician was also informative, knowledgeable and friendly. The repairs were done ahead of schedule, yet they apologized for the wait. I was worried it was going to be an all day thing but they completed in less than two hours. The waiting room was clean and full of refreshments if needed. They constantly were updating the status of the repairs. They also tried to get me to do the repairs that would get me back on the road, didn't force an unnecessary upsell. I chose to do the more expensive repair, but I appreciate that they didn't just hit me with the most expensive repair possible. Overall I couldn't have been happier with my experience here.