I took my car in because it was leaking steering fluid. Eric replaced the rack and also noticed…read morethat one of my outer tie rods was bad. He suggested having both replaced. Given the importance of the part I agreed. It doesn't make much sense to replace one tie rod. I found Eric to be very personable and his knowledge of my vehicle was reassuring. He took the time to explain to me why I should consider having the tie rods replaced. I was very happy to see that this outfit cares about the safety of its customers. The prices are VERY reasonable. Keep this in mind the next time you go to a place where part of the quote has to cover the owner or service advisor's boat payment. I will be HIGHLY recommending G&R Auto Service to others and look forward to doing business with them again in the future!

Excellent people, excellent service. this company stood up and fought for us when the going got…read moretuff. Eric and his staff are informative, professional and carin. I highly recommend G&R automotive for any and all car service needs.

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

Did a Great job and we'll go back and would recommend them to my friends and family.They really…read morecare about the service they give you.

I have been having our cars serviced regularly at Galloway Automotive for more than a dozen years…read more The staff is friendly and the mechanics are knowledgeable. The list of repairs I've had done over the years is quite extensive, even repair on the wiring harness that had been chewed up by squirrels. I go to Galloway Automotive because they get it fixed, whatever it is.

A pretty good mechanic shop. I've taken my car there a few times for different problems and they've…read morealways been able to fix it and pretty quickly too. I haven't had any troubles from them that I've had at another mechanic in the area. I will continue doing business with L&M as long as I still live in this area and will recommend them to others.

had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

They did my front brakes. They were friendly and helpful. They got my car into the garage within…read moreand done in less than a day.

Old fashioned service with today's technology. Dan Seamon and his guys have been taking care of my…read morecars for 20 years and I'm (obviously) a big fan. Several times I have taken my car in, really thinking the problem was big and expensive, only to have Dan make a minor adjustment and charge me little or nothing (!). He's great about prevention ("Would you rather pay me $50 today or $500 in one year?") He has the diagnostic computers to handle about anything. We are fortunate to have him in our community.

Used this place for years and don't have a bad thing to say about the proper, speedy service they…read moreprovide. Good people, good place.

We were in downtown Sandusky and got a clicking noise trying to start the car and I knew it was…read morebattery related. This is not something you want to happen while on vacation. I googled auto service nearby and called D&A and spoke to Dave who was very pleasant and told me my options. He sent over Sandusky towing who were also fabulous and they were able to jump the car so I can get over to D&A. I think we got to D&A late in the afternoon, maybe 3:30. We drop off the car, and he gives us a loaner at no charge. He calls me at 4:15 to tell me our car needs a new battery and they can get done by 5 which is when they close. The total experience was just amazing.

Value good, the guys are easy to deal with.they helped me out on a pre purchase expectation.read more

The manager, Jeff, is fantastic! I always feel that he's looking out for me. When I went in for…read morethis visit I was hearing a squeal when I started my car. Whenever I go in I ask him to look over the car and let me know if he notices anything else that might need to be done. He is always honest with me, and tells me what he thinks needs to be done now, and what can wait. I trust Jeff, and his mechanics, and always fee like I'm getting a fair price.