I had Brooks Plumbing and Heating come to my home after another company caused a major plumbing…read moreissue, and I cannot say enough good things about Adam. He went above and beyond to make sure we were taken care of during an extremely stressful situation. Adam arrived on Friday within hours of the previous plumber leaving my home in worse condition than before. He immediately understood the scope of the job and how messy it could become. He explained that he could do the work right then, but it would be better to clear the area and have him return the next day so the job could be done properly. I really appreciated that he wasn't just trying to rush through another appointment. We prepped the area that evening, and he came back the following day as promised. He worked carefully and systematically to avoid making a mess, resolved the clog, and recommended a product to help break down the sludge in our old pipes. I purchased it and followed his instructions to run plenty of hot water. Unfortunately, when I did that, water began dripping from my kitchen ceiling. It turned out the first plumber had damaged the drain pipe with their snake, creating an even bigger problem. I broke open part of the ceiling and contacted my insurance company, who reached out to Adam again. He called me within minutes to assess the situation and scheduled a return visit for Monday morning. Even though he does not work on Sundays, he still communicated with me that day as I opened more of the ceiling to locate the leak. Adam arrived first thing Monday morning with another plumber, Steve. They cut out the damaged section of pipe and repaired the leak quickly and professionally. I am incredibly grateful for how responsive, thorough, and considerate Adam was throughout this entire ordeal. He truly made a very stressful situation more manageable. I highly recommend Adam at Brooks Plumbing and Heating. His professionalism, communication, and genuine care for his customers set him apart.

Adam and Steven came out in early April 2026 to fix a large pipe that had burst in my basement next…read moreto the furnace. The pipe leaked every time I washed the dishes. It was the main pipe that led to the street. Two other "professional" plumbers came out who I shall not name. The first one from Edison came out and stated that he did not have the proper equipment to fix the pipe. I could tell immediately that he did not want to do the job anyway. The second plumber from Hackensack sent someone to look at what needed to be done. He seemed promising, but that eventually led nowhere. I was promised a call back by him the following week. I never received a call back and when I did call the company and leave messages, those messages were never returned. I'm not begging anyone to do anything for me when there are many other qualified plumbers. I was truly disgusted with both of these "supposed to be professional" plumbing companies. Adam was contacted and responded immediately. He came to my house with Steven on a Saturday to look over everything and then came back on Monday to complete the job. It took a few hours to complete such a heavy job and the cleanup provided was spectacular. Both Adam and Steven were very professional and personable. We even had quite a few good laughs. If I ever have any plumbing problems again, Brooks Plumbing and Heating (Bloomfield, NJ) will be the first team called. I just referred them to a friend of mine a few minutes ago. Thank you again Adam and Steven for coming out so quickly and doing such a professional job!!! - Karla

Mike showed up within 2 hours of our phone conversation. He recognized the problem right away and…read moretold me how to fix it myself. What a pro! We will definitely use him Next time.

He came very quickly. Not only did he promptly fix my toilet problem, but clearly explained what…read morethe problem was and what he did to correct it. He did NOT make a mess and was pleasant to deal with. His price was fair.

Very professional folks, they came the next day from my request and immediately got started working…read moreon finding the parts needed to complete the job. Brian was very professional and got everything fixed on the next morning. I would say pricing is in the average market level. Nothing to complain about, good service.

I had an emergency today (7/3/2020). My sewer drain is clogged, unfortunately I got stucked at work…read moreand cant do anything. I reached out to Sean and within minutes he replied and told him the issue. Within 2 hours hes in my house and 30 minutes or less later, boommmm its done. Fair pricing if you tell him your a Knicks fan, lol. He also gave us 30 days assurance. Thanks again Sean!!

Good quick service good pricing. Knowledgeable. Friendly Happy Effecient…read more Didn't ask for coffee

My ac needed a servicing and I was able to schedule a same day appointment if needed. The…read moretechnician arrived a few minutes early and was able to tell us why the ac wasn't working properly. He got it fixed and service was good. Would use this place again

what an AMAZING company!! we bought our home in 2015 and since day one of moving in we've had sewer…read morebackups! a whole year back and forth and plumbers quoting us an exuberant amount of money to do the work. Chris came in at a VERY reasonable price to the job. He came in and ON TIME and got the work done! Thank you to Chris and his Dutra team for amazing customer service and doing the job RIGHT!!! I totally recommend this company!!

These guys are top-notch! I spoke to the owner Chris after getting an outrageous estimate from Roto…read moreRooter on replacing my sewer line. Chris assured me that they'd come in at a better price and do a better job. He was super responsive and quick to schedule the service. Joe came by for the work and he was absolutely lovely -- super kind, professional and courteous. Everything was done quickly with basically no inconvenience to us. In the end Roto Rooter's estimate was FIVE TIMES the price that we got quoted from Dutra. Definitely save yourself the roto rooter headache and give Dutra a call! 10/10 recommend!