The owner of this company is not an honest man and he doesn't stand behind what he sells. You can find him selling machines on eBay under the same name, which is where I ran across him. I contacted him directly to purchase a used machine (the 2nd one I had purchased from him). The first machine arrived no problem and in decent enough shape.
With the second machine, he sent it but hid the fact that it had a broken front leg in the casting, where the bearing sits for the shaft underneath. When I contacted him about it, he told me "Oh, you could easily get that welded" and refused any discount or to take the machine back for a refund.
Clearly, this guy knows absolutely nothing about welding. For one, welding cast iron is a nightmare. For two, the broken area is a machined housing for a bearing, which supports the mechanism under the sewing machine.
To sell a machine to a customer - which you either should have known was broken or which you knew and failed to disclose - is simply unethical. And then to basically them them the big "FU" and say no refunds and anyone should be able to weld that for you.. that's just simply dishonest.
Any ethical business person would have offered either a discount or refund. I can't believe this guy sold me a broken sewing machine and then expected me to run around town trying to get it welded on my own dime, all while dodging standing behind what he sells.
What is this world coming to?
Shame on B&B Sewing Machine. And shame on the dishonest owner sticking people with his defective merchandise. read more
