Hands down one of the best hand car washes I've been to. They took their time and paid attention to…read moreevery detail, my car looked brand new when they were done. The team was super friendly, fast, and you can tell they actually care about their work. No missed spots, no streaks, just a perfect clean. Definitely my go-to spot I've been here a few times already and have recommended it to others! The pricing is worth it!

I have had to go show the bugs that were still on the car to the manager the last two times.read more

Tons of vacuums at this location. Looks to be newly built…read more The wash is the same as in other locations but the vacuum stations stand out. Lots of space. Friendly fast as always. Subscriptions are a great value. Convenient to stop between the bay and Sacramento a trip I must often take. Endless locations between my two destinations.

My car is parked under a pollen-heavy tree, and the combination of pollen and the little rain we've…read morehad makes it difficult to clean. For nearly $30, I expected better results. Spending $15 more at another car wash would have left my car spotless. It seems that signing up for a monthly membership is the only way to go since the car wash can't handle heavy duty dirtiness.

I travel to this car wash when I need an inside and outside car cleaning…read more They do an excellent job wiping everything down and making sure the mats are vacuumed. Services is typically quick but I don't come here on weekends so I'm not sure how busy weekends might be then. Service is friendly and I feel the price is decent for the service they provided.

I am at the Vacaville Car Wash on Monte Vista. I love this car wash facility!!…read moreWhen I drove up to use my gift card a nice lady offered to help & when I asked her how many more visits I had she said she wasn't sure & she would go check with her manager so she could learn. She met me once I went through the car wash & told me that this was my last visit on the card. She was helpful, wanting to learn & then tried to sell me a monthly pass! What a good employee! I mentioned her great customer service to the manager & she mentioned this was Julia's second day!! She's going to do great!

Workers are so nice and considerate, very good drying technology and they do a good scrub before…read more Amazing amazing amazing

Alan has the patience of a saint. A little less than a year…read moreago, my windshield was cracked by a screw or something falling inside the carwash. It stressed me out because I already went through another local carwash damaging my car and them weaseling their way out of any liability. Thankfully 7Flags caught it on video so there was no doubt. They were very honest about being at fault and sent me to a local glass vendor to have my windshield replaced. Fast forward to November. The sensors on my car were acting up ever since the windshield was replaced. It wasn't a problem until the automatic braking kicked in when it should not have and caused me to dead stop on a busy street. It was incredibly dangerous and my trust in the vehicle was shaken. Then comes the annual oil change for my car. We had been planning to go on a trip that upcoming weekend and needed an oil change and for Subaru to look at the sensor issue as it was a major safety concern. We find out from Subaru that the windshield replaced was not OEM and the sensors were not calibrated correctly. Turns out with these new cars, only the dealers or someone with an authorized copy of the software, can calibrate the sensors. They also cannot be disabled. Ultimately it looked like the job we had done months prior was botched and due to the safety concern, the windshield needed to be replaced once again and calibrated by Subaru. We expressed this concern to the vendor who initially changed the windshield and he was less than cooperative with our needs. We reached back out to 7Flags where we spoke to Alan about the situation. Alan worked with us one on one while communicating between the original glass vendor, Subaru of Fairfield, and his supervisors at 7Flags. Due to some communication hiccups we had to inform Subaru to work with Alan as the original glass vendor was becoming less civil about the situation. Thankfully 7Flags, once again, covered the repair. This time it was done correctly through the dealership. We are so thankful that 7Flags is an upstanding company that takes responsibility in its mistakes. Alan did an outstanding job with rolling through the punches and helping us with the roller coaster of a week. We are monthly unlimited wash members and will continue using 7Flags car washes all over Solano County. I still get nervous going through the automated car washes, but feel more secure now that I know that 7Flags takes accountability in its business practices. Thank you again and we will continue on being loyal customers!

Had my car detailed today and I can't believe how amazing of a job he did! My car was DIRTYYYY…read moreinside and out, and now it looks brand new. I am so happy with the job that was done. 100% recommend!

Highly recommend. Attention to detail is top notch. Comes to you via appointment…read more Amazing work!

Update: the business has Improved over time. Great customer service and friendly staff…read more Leo always makes us feel welcome and takes care of clients with a friendly family touch. This doesn't happen often, but there's no problems getting things taken care of if you find something gets missed. It's corrected with a smile. I'm so confident with the service here now that I have 2 cars registered here for unlimited washes. I can recommend this car wash to family and friends frequently now. Thanks 5 Star!

Edit includes email in response to owner Bill's comment. Sent to: bill@5starwash.com per business…read morecard. I paid $45.99 for a "premium" wash that includes interior wiping and vacuuming. These services were not completed--the cargo and other areas still had debris, and the door jambs and other areas were not wiped. When I asked for clarification, I received conflicting answers. Instead of resolving the issue, the manager, Leo, escalated the situation by making derogatory and unprofessional comments, repeatedly calling the vehicle "disgusting" in front of others. It is noted I never asked to speak to a manager but he involved himself and immediately escalated the incident. For context, this is my 83-year-old mother's car (she has dementia/my dad died), and I brought it in to begin cleaning it after it had been sitting at her house for awhile. A competent manager would have approached this respectfully--or used it as an opportunity to recommend additional services--not demean a customer especially in the presence of other employees and customers. The situation became more concerning when he threatened to call the police simply because I asked for contact information to file a complaint. As a multi-racial/African American woman, that escalation felt unnecessary and like an intimidation tactic under the circumstances. There was no crime and I had a legitimate reason to be there. Then disturbance was the manager's behavior. Other staff handled the situation professionally once involved, which shows the issue was not operational--but managerial. I attempted to resolve this directly by emailing the owner first but received no response. Based on other reviews noting similar experiences, this appears to be a pattern.

Self service car wash, compared to the one in Vallejo it's $5.00 coin operated and also takes card…read morefor 15 minutes unlimited wash. They also have a drying area, I don't usually take up the full 15 minutes to wash my car but when I went towards the end of the evening when it got dark I was surprised they didn't have any outdoor lighting on like the one in Vallejo. They have good quality soap and washers and a nice clean area to clean your cars and tires. And $2.00 coin operated vacuum cleaners.

Been a long time unlimited wash pass holder. Great prices, always super clean. Love them.read more

I've been coming to this 7 Flags location for years now. Since my husband and I have a little one…read moreand a fur baby, the back seat of my current car has gotten very dirty (including stains from our dog's rear end when she had an infection). As you can imagine, especially since the weather has been getting hotter, my car also had a stench in the interior. Today, I requested for the exterior and interior to be cleaned. I explicitly asked for the seats to be shampooed/cleaned due to the stains in the back seat. For good measure, I requested for the floor to be cleaned as well. I was quoted a price, which included my member discount and agreed to the service. I was told ahead of time that the wait time for the service would be 1.5 to 2 hours, which I truly appreciated. After about an hour and a half wait, I was notified that my car was done. The gentleman walked me to my car and explained exactly what was done while he allowed me to check out their work. All of the pet stains were gone! The coffee stain that I had on the seat for years was nearly all removed as well! I was very impressed with the attention to detail that the staff gave on my car. Not only was my car clean, but it smelled amazing as well. I wish I caught the name of the gentleman that assisted me today, as I forgot to give him a tip. Customer service was amazing! Staff were friendly and knowledgeable of the services they provide. During the wait, I talked with one of the staff members in the wait area for quite some time. She was very nice and made my wait time fly by. I'll obviously continue to take mine and my husband's vehicles here in the near future.

Normally, they do a pretty decent job. I even went to the car wash twice. Since I paid the monthly…read morefee for unlimited car wash washes. I even asked them to use the power wash on my car. Which they did. They didn't use the scrub brush as the first time which I was fine with. I was disappointed that they skipped the back of my car altogether. Otherwise they normally do a pretty good job.

Utilized this location only once - but it is eveything I've come to expect from this car wash: fast…read moreand a good value. It is so fast. Consider washing your car at home. YOu play tug of war with this water hose. Accidently drop the hose and get sprayed in the face. Your shoes and glasses soaked. The hose kinks. You can't find half of all the things you need an you have this wild goose chase looking for the dry towels or the wheel scrubber brush or whatever. You don't need all that. Nobody needs all that. Get Quick Quack. You will thank you. YOur car will thank you and the environment will thank you.

Quick quake is my go to for getting our car washed, and it's an easy go to when bee bopping all…read moreover Northern California. Stopping at the Vacaville location to get the freeway dirt off of the car, was an easy off and on the freeway. I like this location because it's larger than most, it's super clean, and it wasn't crowded. I prefer to vacuum prior to washing, but all the vacuum stalls were filled, and even with a time limit it didn't look like people would be leaving anytime soon. So into the wash I went. I was hoping to be able to request a free dash wipe, but staff never came out to greet me, or to offer me a wipe. I know that staff was around because I could see them through the closed doors. Just weird. This location has a much better wash than many of the other others, but a shorter dry on the way out. It's a convenient location going between Sacramento and San Francisco, and it's freeway accessible, which is nice. Friends don't let friends drive dirty!

We have been loyal and happy customers of 5 Star Wash for about four years, and couldn't be…read morehappier. The staff are always friendly and attentive, and they regularly pamper our cars. We subscribe to the monthly unlimited exterior plan for both our cars, and feel like the name of the company says it all. Our service level lets us pop in and have the exterior washed and hand-dried whenever we need it, at both the Fairfield and Vacaville locations. They also apply wheel dressing, and the hard-working finishing staff always smiles when they announce that our car is ready. We get a lot of use out of our monthly subscription--it is the best deal in car care in the area! It's rare, but when we have asked them to re-wipe something they might have missed, they are always congenial and do it without hesitation. Occasionally, we'll also add on extra service when we take it in, such as an interior vacuuming or more, and the service level we have come to expect and enjoy is carried into that additional service, as well. What a great find!

I dropped my car off for a detail, (i think it was the 5 star)…read more 4 hours and $180.00 later, I thought it to be spotless. I noticed they had missed treesap, and while I wasn't expecting them to fix it immediately, I also wasn't expecting to be told to come back and have it addressed for an additional charge. Disappointed overall and do not recommend.