Still the best. As a parent of 2 20-year-old aged drivers and an owner of *gasp* 5 vehicles... I'm now in the business of "fleet management"! LOL! Dan and Brian have been there for my family now for 15 years on all my vehicles. When the wife breaks down while I'm out of town, the kids hear a strange noise or experience an engine light warning... I know I can trust these guys to find a solution to the problem every time. And... what's best is that they find alternatives that save money. Every. Single. Time! Lastly, when I wanted to buy cars for my new teenage drivers, they helped us buy cars from other clients who were looking to sell used cars. Above and beyond the call of duty! If I could give 10 stars I would! Over the years they've serviced for us: Cadillac Escalade ESV (multiple) Infiniti M35x Honda Pilot Honda civic Toyota Corolla read more

Booked an appointment and brought my car in for a brake inspection here. Instead of doing the brake inspection, they did an oil change and a tire rotation. My vehicle did not need either of these services, I recently had an oil change and a tire rotation 1500 miles ago, and the oil was not at all dirty. This shop didn't do what I brought it in for and did a completely unnecessary service instead against my knowledge. They charged/robbed me $124.72 for this, not at all a reputable place. read more

Had a coolant leak. Could be pricey right? Part was $1. They charged me $1. read more

Great place to get you car fixed they are nice guys and know there stuff on all kinds of cars

First visit to B&B. Strongly recommend them. Brought my Avalon hybrid in for a regular maintenance. They contacted me to let me know that the cabin air filter needed to be replaced. They then called to let me know they received the wrong component. So they just blew the old one out. No charge. Great job. Without any hesitation I scheduled my wife's car. read more

Wow .. this guy who answered my call was a jerk. I called for estimate on brake job and he hung up saying because i was wasting his time to get estimate ? And shopping around. So these guys are just expecting customers to go give them cars and pay up whatever they ask ? read more

Danny & team do great work. Extremely honest and fair with prices, and always walk you through all the work that was done. I recommend B&B auto to anyone looking for car maintenance and repairs read more

4/1/2021 Dan & Brian are awesome! They give good advice, honest, don't try to sell things that I do t need. Reasonable pricing too!

I heard a horrible noise in my car driving this am, and knew I had to have it checked ASAP. These guys had the best rating near my new office so I showed up at 8am, explained what if observed and they were able to squeeze me in and fix everything by 4pm the same day, got the part in in time on a Friday too so I was able to have the car all set for the weekend. In addition to being so accommodating they were really friendly. I don't know how good of a price this is but he was able to replace the AC compressor, plus two belts and a fuse for just under $800. It's a steep hill but isn't it always when it comes to care repairs? And they really got me in and made it a priority so I super appreciate that. I'll be going back! read more

I'm really not quite sure what happened. I walked in the door, after parking my car, and handed my keys over to the man who informed me of what steps they would take, and when I would receive further communication. I left for work, expecting a few days to pass before they got around to looking at my car, and deciding how many thousands to charge me for fixing it. They called me in 4 hours, with an estimate far below what I was expecting. They said they would call me later that day when it was finished. I chuckled softly to myself, and figured they had just mis-pronounced the day. I settled in, bracing myself for the call that explains why the estimate was only 10% of the final price, and that they need to ship in some parts from East Goliwala that need to be trundled up a mountain by sherpas and a team of goats, so my car wouldn't be ready for 3 weeks, and I'll need to pay storage fees too. It never came. They called about 4 hours later, telling me my car was ready, what the final price would be (which was, for the record, -exactly- what the estimate was). I showed up to pick up my car the next day, and they went over the itemized bill explaining each part, what was done, and what cost what. I really did not think that proper, reliable, professional mechanics still existed, but am thankful that I was pointed here. These guys have my business for life. For real. read more

Dan is the best mechanic I've ever had. Honest, fair, and smart. Don't hesitate to try them out. I highly recommend them.

As a single young woman new to the area, I could have easily been taken advantage of by a shop with less integrity. When my engine blew, I took a chance and selected B&B Auto completely on reviews I saw posted here. B&B did a thorough and timely assessment of my car, then took extra steps to make sure they were recommending the very best course of action. Dan explained exactly what the problem was without ever sounding condescending, and returned all my calls promptly. Then Dan encouraged me to go back to the dealership where I recently bought my car to see if they would help with my repairs (although the warranty had expired). The dealership agreed and took my car into their shop, which means that B&B didn't get as much business out of me as they could have, but it saved me thousands of dollars. What B&B is getting is all of my future business. read more

I can't say enough good things about this auto shop! I have been in three times with my car which has over 90,000 miles. The first, I felt shaking and heard an awful noise in my front right wheel. It turned out the last place I took my car to left the wheel loose. Dan and his team drove my car to replicate the noise and finally found the problem and fixed it and DID NOT CHARGE ME A PENNY. Unheard of right? Second the regulator in my window broke. Again, Dan worked on the car for a while but asked me if I would like to replace both the motor and the regulator itself and gave me the prices. By the time I replaced both and the labor it was under $400. Finally my window again was having trouble and everyone at the shop take a look and found that the weather strip stuck the window. Once again Dan DID CHARGE ME. If you are looking for an honest and trustworthy shop go to this one! read more

Couldn't be happier with B&B for all the reasons everyone else has already said. Sometimes they'll have a show and tell ready for when you pick up the car so you can see the bad part after they replaced something expensive. Its nice to have a trustworthy mechanic. read more

To preface my story I drive a car that requires a fair amount of maintenance(see old and European) I'll start my review by flexing my man muscles. I can and do work on my car...often. When I am stumped or don't have time to figure out what is making my car squeak on an uneven road surface this is the place that I take it. They could have charged me for more than a control arm bushing that needed replacing but that isn't how these guys operate. They went over how they diagnosed the problem and showed me the parts they replaced(this is the sign of an honest mechanic). read more

Dan is the man!! I brought my truck in because these guys came stongly recommended by my landloard. So, my truck was making a horrible noise when I would release the clutch in first and second gear. During acceleration, there was a huge vibration as well. Within them test driving it for 5 seconds, they knew what it was. Universal joint in the rear. He called me and gave me the news and told me ballpark what it's going to cost. I gave him the OK to do it. Dan then explained to me that whoever is doing my oil changes is not greasing any fittings. This resulted in a bad U joint. Well, I have only taken my truck to 2 different palces since I bought the truck, and they are both the same company. I kept all my receipts for a reason. I looked up what I was paying for with my "instant oil change" and low and behold it's their policy to grease chassis components. Here is their policy: "Change center includes up to 5 quarts of XXXXXXXXX® Oil, a new XXXXXXXXX oil filter, and vehicle lubrication of chassis components according to manufacturer's specifications." I am headed down the street today to talk with the manager of this oil change place and see where it goes. Dan gave me the old U joint so these guys could see the damage from not doing their job.. I'm going to Dan from now on for oil changes!! Thank you B & B !!! read more

I took in a Pilot for front end noises. They quickly took care of the problem and did everything I asked and were super friendly and honest about everything. They charged me below any other shop around and did the work better than any shop around. This is my permanent shop. They are honest, polite, and the shop is well maintained and cleaned. Just another completely satisfied client of B&B Auto and now a lifer. I will never take my vehicles to a different shop! Review 2: I took my pathfinder to them for several issues including aromas of antifreeze among other things. They quickly got it up on a lift and inspected it and did the leg work for me to discover these repairs are covered under Nissans warranty. They even called the dealership to verify it! What shop does that? They called and told me the best I can do for me is to take it to the dealership and utilize the warranty. when I asked them how much I owed them for the diagnostic, they said a whopping $0! You WILL NOT find a better shop around this area and I have never come across a shop with so much integrity and honesty. B&B is the place for me! read more

Where do I begin with writing this review? Simply stated, I am a new resident to Marlborough and when I asked "who" was the BEST auto repair shop in Marlborough, a local merchant, who I had done business with, recommended B & B Auto. He wasn't wrong! Dan and TEAM were as professional, knowledgeable, and friendly as one could hope for. I was given an estimate of what the work would entail and when I arrived to pick up my car, the final price was 'lower'. Talk about integrity, B & B is as great an experience as anyone could hope for! Hopefully, I will not require any work to be done on my car for a while, but rest assured that when that time comes, I will not hesitate a moment to have B & B do the work! All the best to you and team "Dan"!!! read more

We dropped off our vehicle for a repair appointment Monday on Sunday night. It needed a starter replaced and I had already purchased the part and left it in the vehicle. This job should have taken less than an hour. When I called Tuesday evening they had not even looked at our vehicle and we were told it wouldn't be looked at until Wednesday morning. Clearly we were not a priority despite my appointment. They offered no solution. read more

Been taking my cars to B&B for 24-years; excellent honest service at a fair price. I have also referred a number of people who have also had excellent experiences. read more

Called on short notice for an exhaust issue. B&B was able to fit me in quickly and wrapped up the job in less than half a day. Very professional and quick. Will be using for all my auto work. read more

I always take my vehicle here for repairs. I wouldn't even consider going somewhere else. Dan is always friendly with me when I arrive. They tell me exactly what is wrong with my car. Sometimes they will actually show you the bad part. They are honest and do not over charge. They get the work done fast and I have never had to return quickly with the same problem. My entire family comes here for repairs and I would recommend them to anyone. read more

B&B auto is AWESOME! I have been going to them for a few years now, and they have never disappointed me. I have had such bad luck in the past, it's like these guys are making up for all the negative experiences I've ever had. Even when I think something will need to be fixed, they will take the time and explain to me either why or why not. They look out for their customers. You can tell it's a trustworthy place because they are always busy, but they still make the time to help you out. Every staff member I have met has been extremely nice. I can't recommend them enough! They rock! read more

The guys at B&B have to be the nicest guys I've ever met. Every single time they greet you with personal service whether you call or arrive at the shop. The work itself is fantastic. They are always going the extra mile to let you know what things need to be replaced next and what things to watch out for. There prices are extremely reasonable and they usually have availability within a week of when you are looking for. They are never pushy which is something i really hate about other shops. I would highly recommend B&B if you are anywhere near the Marlboro area. read more

Just moved to the area, first experience here: Friendly, fast and extremely reasonable. Took care of my car in an afternoon, and I got out of there for less than half what I expected. They were honest, showed me what was wrong and replaced. They will be getting all of my future business. read more

The guys here are very knowledgeable and professional. Also nice to communicate with. They were specially very specific in describing the problem so that I would understand the extent of the issue which I always like. My wife's car is a Nissan Maxima 2010 that needed brake calipers, brake pads and rotors. The job was done in one day and the car ran like it's new. I will definitely be taking my BMW there since it's out of warranty and they said they work on German cars. read more

We have been using the services of B&B Auto for over 10 years and they have never let us down. Their prices are reasonable, their work they have always stood behind. They have always been honest, and when necessary have guided us when we could not do all of the work at once. We put many miles on our vehicles and have been instrumental in the mileage reaching almost 200,000 miles. Currently, we have new vehicles, so this review is our way of saying THANK YOU for repairs well done!!! (and love their golden retriever!) read more

Anyone who goes to these guys knows they are the best and would never rip you off on any deal. I have been bringing, my car, my husband's car, 3 kids cars and my neighbors car for many years. Not once did they ever disappoint me. If you are looking for good, hardworking honest mechanics - THIS IS THE ONLY PLACE TO GO! read more

This is the worst ever Auto repair center. they literally rob your money with incomplete service. More than that they don't know how to treat the customer- extremely Rude and manner less. The first time I went and reported my heating , Wiper and brake issue. Every thing was partial fix. Brake was partial, wiper would operate 1 out of 10 times and heating was fixed just like a incandescent bulb in a cold storage. they extracted huge charges from me and will start and argument for every question you pose to them. I decided never to go back to this guy when he said "you should be thankful we are working on this car". this is the most stupid statement. You are not working free of cost nor you are giving any discount. Visit any repair center but never this one. Terrible shop. read more

Been here a few times and each time I've been met with courteous, knowledgable and honest interactions. They won't sell you on things you don't need, will work to find you the best product at the best price. Absolutely a gem in the auto repair business. read more

These guys are as good as it gets in the auto repair business. Friendly, courteous, respectful and extremely competent and professional. I have three vehicles, one of them quite unconventional, and I don't hesitate bringing any one of them into B&B for service of any kind. If you've had any bad experiences with independent repair shops in the past, do yourself a favor and give B&B a chance to make you forget about them. You will quickly learn to like and trust them, as I did. read more

Honest and competent repair shop! I always take my car here for service. Sure beats getting deceived at a dealership! I highly recommend these guys for all of your auto repairs. read more

..late Friday afternoon (5/18) my friend (visiting from PA) & I were in her car..which proceeded to break down on 495..dead ! After a tow to Dan at B&B Auto..the fried alternator was replaced and the car was ready by 5:30pm ..However Dan wanted to hold it overnite to put a slow charge on the battery (which was only a yr old) to make sure it was done right! Sat we picked up the car so my friend could make her way to Hartford CT gather her daughter up for the trip back to PA..a 10 hr ride home..! It was Dan's attitude and superior service that made a potentially stressful situation a pleasurable experience for my friend who was far from home..and the price was absolutely outstanding!! We can't say enough about the service, professionalism and trust we have in Dan and all his guys at B&B Auto !! Thanks again guys !! Jackie & Gary read more

B&B is the best. Honest, trustworthy to the max ! Danny and Brian are great to work with. Here is my short story which compliments all my other dealings with B&B. Being a Lexus owner I have been introduced to the world of "Open your wallet really wide when it comes to getting your vehicle repaired at the Lexus dealer". I was aware that it was time for me to look into a new timing belt. Well I checked with Lexus and the price was well in excess of $1,200.00 for the new timing belt and installation. Having dealt with B&B for quite some time I checked with them at B&B and they came back with a price that was less than half of what the dealer wanted plus B&B was going to include a new hydraulic tension unit which Lexus was not going to furnish. Naturally I gave the job to B&B and they did an awesome job on the replacement in less than a day. I was even shown the old belt after it was changed. Fortunatly the old belt was still in pretty good condition. I felt much better knowing that a new belt was in my vehicle and couldn't be more happier with B&B and would never consider bringing my vehicle anywhere else but to B&B. They are even competitive with tires or whatever your vehicle needs. It's nice to have a place like B&B close by and have recommended them to other people who were also highly satisfied with thier work. Great job guys keep up the great work you do. read more