Amazing and beautiful work done by Mr. Julio very honest and straightforward no gimmicks he went…read morestraight to work identified my issues and gave me very important advice to keep the grout lasting , thank you again I highly recommend his grouting services

Julio came in person to evaluate the situation and give a quote. He then came and personally did…read morethe work with the help of an assistant. Throughout the process he was patient and explained everything. As far as the work, he fixed some defects in the grout and applied a sealant to everything. I couldn't have asked for a better experience.

PROMPT. PROFESSIONAL. PERFECT. I chose to called Wilshire…read moreTile because they have succeeded making customers happy for 104 years! Like father like son, Randy is the 5th generation expert in tiling, grout services and installations. I called late on a Friday and left a message but Randy called me in less than 30 minutes. I needed a shower re-grouted and sealed. We exchanged my needs, his proposal and he said he'd have a man there Monday morning. Monday Leo arrived on the hour and had everything he needed when I met him at the door. While there Leo pointed out small cracks and seams I had never noticed. As he walked out he described the proper maintenance cycle to optimize grout life. I settled the bill with Zelle. I don't know how old Randy is but I'm over 70. Hoping Wilshire Tile will BE HERE FOR ME AT LEAST UNTIL I'M 100!

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

Jeff was a really good worker who explained every step as he cleaned and sealed my grout in my…read morekitchen. Made the process easy and not as expensive as I thought. Will have him return in the future.

Excellent service! Jeff is very kind, knowledgeable and made it easy to schedule. My ivory rug…read moreneeded a good cleaning and it looks like new again! He is very thorough and his prices are fair. Highly recommend him for any of your carpet cleaning or tile cleaning needs.

Eshed was so responsive both in contacting me and coming to see the quartz stone in the primary…read morebath that needed work. It also needed some caulking done, which he did at the same time and I couldn't be more pleased. His cost was extremely reasonable and I highly recommend him. Five stars

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

Luis is a great guy and his work is pristine. They arrived…read moreon time, got on the etched marble countertop and polished the marble floor in the bathroom. The counter top looks like new and the grouting is perfect. He is attentive to questions and his professionalism is on par with his courtesy. This is rare nowadays. The price is reasonable and I would not hesitate use him again for any stone work.

Very professional did our garage. Im very happy the team was extremely professional. Price was very…read morecompetitive. Will forsure use Again!

Very happy with their service. I recommend this 100%. Oyr carpet was spotless! good costumer…read moreservice and communications! AAA+

Daniel helped me with carpet stretching in 2 bedrooms and he was great. Super responsive and…read moreflexible with scheduling. He got the work done quicker than I expected but still good results. Would recommend!

I was looking to get some glass tile repaired in my Master Bathroom. It was a small job. I sent out…read morea request on Yelp and got quite a few replies. Unfortunately, of all the responses, only two were interested - mainly because of the tile being glass. One company came out and looked at the prospective work and DTLA wanted some pictures and specifics via text and or email. Both company's bids were the same. I sent messages to both to discuss the job further. DTLA responded, and the other one - blew me off! So I spoke with Bill at DTLA Tile. He explained a lot of information about the glass tile, and the possible reasons for the cracking. We worked out the details and set the dates for the repairs - which were planned for one and a half days. On the first day, I overheard the tile technician (Alesandro?) talking to Bill on the speaker phone speaking Spanish. (I speak a little - enough to get by when necessary) He was discussing the difficulty of the work, and Bill replied that there was a "contracto" and they had to honor it. Alesandro worked all day chipping away at the glass tiles removing them. It's a very slow process with glass and makes quite a mess. He was always wearing proper protective gear to prevent injury. Had to make a Home Depot Trip for supplies. He got all of the tiles removed on the first day and on the second day began cutting tiles - when he discovered that he was going to need the wet saw to make the proper cuts on these tiles. He left and came back shortly with a saw and proceeded to cut and install more tiles. At the end of the second FULL day of work - the tiles were installed and he would be back the next day for grouting. We found a couple of MINOR issues that we wanted to have modified. One - meant removing and replacing a tile. But they gladly did that and even made another Home Depot Trip to get some Grout/Caulk to finish up the job. Alesandro left in the early afternoon of the third day. The job had taken almost twice as long due to the complexity of the glass tile. But the price was the same as agreed upon in the "contract." Bill contacted me a day or two later wanting to stop by to pick up payment due, and to inspect the final job. He came in and took pictures of the work and we had a nice conversation about the project and he was complimentary of some of the work that had been done in our house. I had some questions about some other things and he gave me a couple of referrals. This is a GREAT Company to deal with. They EXCEEDED my expectationsI highly recommend DTLA Tile and Stone. If anyone would like references - feel free to message me here on YELP

Extremely happy with my new bathroom. DTLA Tile and Stone…read moreare fabulous to work with. William was communicative and managed all aspects of project, coordinating plumbing, tiles, painting. He is knowledgeable and offered suggestions to enhance the design. Giovani created a tile layout exactly as i had hoped. Every detail was beautifully executed. Once the project began, from demolition to remodel to completion, DTLA are total professionals; doing the work, and keeping the area clean/livable each night. DTLA created a beautiful new bathroom. I definitely would recommend their services. Thank you!

We have 20 year-old front doors with damage and poor refinishing efforts. The carved pieces were…read morebig challenge to remove the old finish. Alfred and his team were excellent with great attention to detail and giving us a quality job. he also provided us professional advice on refinishing the doors and coming back a second time to follow up and make sure everything was perfect. Really appreciate working with this company. Highly recommend.

I was looking to for a solution for discolored grout in my bathroom. A solution without harsh…read morechemicals or a solution without potentially damaging the tile by using a method to remove/replace the grout. Green Bee Laser sounded like the solution I was looking for. I contacted Alfred and he was very professional. He came to give me an estimate and I decided to schedule him to come use his system to remove the discoloration. This seemed like the solution I was looking for. He arrived right on time and went to work. It took a few hours and the results were fantastic. To me, the tile grout looked as good as new. I am so happy with the results. He applied sealant to the grout to prevent a recurrence of the problem. I am able to start using the bathroom again after waiting a few hours. I highly recommend Green Bee Laser for removing discoloration/stains from tile grout.

I recently hired Jose and Jose's Deep Carpet Cleaning to clean the carpets in a home I'm preparing…read moreto list for sale, and I couldn't be happier with the results. Jose was professional, friendly, and incredibly easy to work with. He was also very accommodating with my schedule, which I really appreciated. He and his crew did an outstanding job--the carpets look amazing and made a huge difference in the overall presentation of the home. I'm extremely happy with their work and highly recommend Jose and his team to anyone looking for quality carpet cleaning services!

I waited a while to post because I wanted to see if my couch was as awesome one month later…read moreand...it still is!!!! It looks wonderful and smells good. Jose's team took away about 2 years of grime, pet hairs, soda stains and various yucks. They explained the process from beginning to end and were very attentive to any questions. They use natural, gentle cleaners. The "Cherry" scent of their cleaner was interesting but it doesn't last so that's a plus in my opinion. What's left after a few days was a natural clean. It would be accurate to say that there was a lack of any smell. Just a clean sofa. A bit about their communication prior to the job. I received quick and clear messages from the company. They quoted me a price and gave me a vey reasonable window of time for the appointment. They weren't the least expensive quote, but I didn't think it was worth the risk to save $10 by going with someone with lower reviews. They reminded me the day before and confirmed the timeframe. Showed up like clockwork and were done in under 2-hours. I will try my best to keep my 2-pups off the sofa, bit who are we kidding...I know I will be calling them back for an annual cleaning. I wish I could give them 6-stars!