Dr Patel is amazing! They attention to detail is quick and thoughtful- thank you dr patelread more

Came here today just to get my eye exam dr patel was the only doctor around this area that takes…read morewalk-ins just incase your anxious or need it done asap and you don't need a Costco card neither to come here to do it is the good part , they took me in right away without having to wait at all they were very helpful and it's only 85$ but I also paid the 29$ to do the retina test as well the ladies at the front were very attentive and helpful definitely would recommend to come here if you want to be helped instantly everyone else was by appointment only !

Dr. Tannie Tran is a great optometrist she really took her time and was thorough with my…read moreappointment she explained the pros and cons of glasses vs contacts I didn't feel rushed asking questions. I got my glasses today and my vision is so clear now!

Dr. Tannie Tran is friendly and professional. She explains things clearly. I highly recommend her!read more

To start each appointment you wait over two hours past your appointment time to be seen by the…read moredoctor to schedule an eye surgery appointment. Then you get scheduled for an eye surgery appointment and the doctor is late which pushes your surgery back almost 2 hrs. After eye surgery all post op appointments you wait another two hours to be seen.

My appointment was at 12:15 pm. I was there 5minutes early…read moreand checked in. I didn't see the doctor until nearly 2pm. I don't know what is going on, but definitely, there must be some management issues. I have several doctors that I see regularly, but none of my other doctors office make you wait nearly 2hours. Since I see other people had similar experiences based on these reviews, and they have not made changes to make it better, then this organization must not value our time. It is very unfortunate.

I had a consultation early Thursday, was able to get in for pre-op same day, and had surgery the…read morenext day! Absolutely unheard of, and if I had to guess, luck of timing! I was expecting to be scheduled a few weeks out, but glad I had the luck of the draw (i guess) lol. Fabulous staff, awesome doctor, Dr Pirnazar did my surgery and throughout, informed what was happening next, and what was to be expected. It made the understanding so easy, and kept me at peace. I'm now a ~week post-op, and very happy with the results. I have slight glare when looking at lights, but that can be expected. I'm following the drops as prescribed, and can notice every day improvement. I'm very happy with my decision, and would recommend it to anyone in fear, and anyone who's even remotely considered it, I held off for too long,. I opted for contoura which happens to be the latest and most advanced tech.

Oh this place. Beware of the billing and medical nightmare you will have with this place. I…read morereceived bills for which my insurance had processed and sent me EOBs with member rates. The company/billing denied receiving EOBs from my insurance. I explained we paid copays and I am being billed non member rates and that these claims need to go to the secondary payor as well. They didn't have record of my copays, and denied getting EOBs. So, I emailed my EOBs over, my credit card receipts and they said they couldn't open the files (who can't open a PDF). So I sent them again and as screenshots, they denied receiving them. I sent my EOBs to the email they provided me 5 times. They said fax them (who faxes stuff in 2026?), so I went to my local FedEx, faxed them, they denied receiving them. After over a month of this, and even Aetna calling them (with me on the line), they continued to send me bills with non adjusted balances. I filed a complaint with the BBB. Two weeks later I get a call from someone named Melanie. She said she has "found" my EOBs and will work to get these all resolved and submitted claims to the secondary payor. She gave me her number to call her if I had any other issues with getting my refunds. This was back in December. It is now end of February and my primary insurance (Aetna) and my secondary insurance have paid these claims in full. I am owed a refund of my copays that I paid in the office. I called billing, they said they don't process refunds. I called the office, they said contact the business department but they don't have a number to give me, billing will have this. I called billing again, they said we can't give you a number, call the office again. I've left messages, asked for call backs, no one is calling me back. I called the number Melanie gave me and it goes to a visa call center. What in the world is wrong with the place!?? I have gotten no where. The doctor (Eric Areiter) wasn't even that great, my husband saw him a few times with no results, would have his appointment cancelled or passed onto an NP or PA and we have since gone somewhere else and have had his issues resolved. This place is awful. My billing issues are still not resolved.

Date of Visit: 5/15/26 Time of Visit: 5:00pm…read more Excellent optometry office. All the staff members are very friendly as well as my interaction with my primary optometrist, Dr. Owei. My appointment was at 5pm and I was all done by 5:30pm. Will definitely be coming back here on an annual basis.

Overall great experience with office staff, particularly Allison who is beyond kind and personable…read more She really made our experience great. My experience with Dr Le was unfortunately not a great one. She kept insisting that my need for corrective lenses was my own fault and that I needed to perform eye yoga on a regular basis to correct this. She insisted that I relax my eyes and try to get the letters on the exam chart to focus during my exam on lines I couldn't normally read. As a result, I had a prescription that provided double vision and an inability to recognize faces, read, or see clearly 20 feet away. She said she intentionally gave me a lower prescription and to keep doing my eye yoga to make the prescription better at home. I came back to the office a week later frustrated and expressed my ongoing concern to Dr. Le. I wasn't able to function properly at work and was consistently getting headaches trying to focus my vision to "normalcy." She was clearly irritated with me and said I wasn't trying hard enough with the eye yoga. I've been wearing glasses for the last 30 years and have never experienced this with any other optometrist. After a bit of resistance she reluctantly gave me a stronger (but still not strong enough) prescription and insisted that I continue doing eye yoga at home. I had to deal with this poor prescription for the rest of the year to avoid additional fitting and exam fees, which continues to be frustrating. Extremely unimpressed and will definitely not be back.

I made an appointment for an eye exam on the phone, because I needed a new contact lens…read moreprescription. Dr Lee was very thorough and took her time to explain everything. I also decided to get an Optomap retina scan due to some other health issues and she explained the images to me. The eye exam was $125 and included a prescription for contact lenses and glasses and the retina imaging was $39. I'm happy with my experience at this office and would return.

Terrible service. Got to my 10:30am appointment at 10:15am, filled out paper work and then was…read moresitting there till like 10:30am-ish and they told me that they were running behind and I can walk around and shop and they will call me when they are ready for me. So of course I was going to do my shopping. I get a call back at 11:20am saying they are ready for me. Almost an hour later than my appointment. So I finished checking out and walk back (this was at most 2-3min). And they said I should sit at the chairs and wait. After I sat for another 5-10 min I noticed the person with the 11am appointment inside doing their exam. How are they going to let a person with a later appointment go ahead?!? And they claimed they tried to call me and the call didnt go through and the 11am appointment person was sitting there. Complete BS cause im using target wifi and have wifi calling and had 3 bars. The person on the phone also mentioned that their 'system was down' and couldnt contact me. I did the PAPERwork with my number on it... they didnt need a computer to get my number. They are just using that excuse. Why offer to call when they are ready for me when they arent and are just gonna let people ahead of me. I left after waiting 1 hr and 15 min cause thats some bs. They said it would take another 15 min. So only come here if it you want to wait 1.5 hrs

Love this place! Every staff member and Dr. Blanton were amazing, and very professional. Worked…read morearound our schedule and were incredibly accommodating. Eyes fixed! FIVE Stars! A+++. We came all the way from Mexico and don't regret it at all. Thanks Team.

Love love love them! The process was super smooth, I did the free consultation first because I was…read morestill on the fence about getting LASIK. The moment I stepped foot in the office they made me feel so comfortable. I knew after talking to them I was going to get LASIK. They sent the prescription I needed to the pharmacy close to me. Gave me everything I needed for post op. I would have done this sooner if I knew it was this easy. 10/10 recommend. I can see now!

Anyone touching our eyes is always a scary thought. So putting your trust in someone must be done…read morewith very special attention. With Global, hands down, they have made every step of the process like you were in the best care. Definitely recommended for anyone looking into PRK! From the first time you walk in, the office ladies and doc are attentive and helpful. They answer all your questions and definitely ease any worries. After our first visit, we were ready to sign off on the surgery. D-day was worrisome, but again, the front office and the doctor gave top-notch customer service. Then there's after appointments. My goodness! They really want to make sure everything is ok. Every step of the way. Excellent service! Pricing point is competitive. Locations are in Ontario, Pasadena and Huntington Beach. All offices will have the same staff and doctor (and a couple others specific to location). This was a plus since they see you from beginning to end and follow ups. Tips: -Surgery was in Huntington Beach. Far for us, but they had later appointments. -Appointments for initial consult or check ups can be booked at any location. Be sure to book post-op check up at your preferred location ahead of time. -Discounted validation available at Pasadena location. -Ask for veteran and cash/debit discounts. -Payment can be made in cash, debit, credit card, or payment plan.

Amazing staffs and doctors Love Love my new visions…read more Everything went smoothly and the follow up was great

I've been a patient for about two months now with this clinic and had my lasik procedure last week…read more From the consultation all the way to my post-op care, the staff at IQ Laser Vision have been more than accommodating and helpful in making the whole experience a peaceful process. The patient counselor Joanna was especially helpful and great to work with! I shopped around a bit before deciding to do it with IQ, which I suggest people do when making a decision such as this, however, now I'd recommend this place to my friends and family.

Howdy everyone! I've been married to my glasses for over 28 years and I was ready for a divorce,…read morethe only divorce I ever want. I've been on and off on the market to get LASIK for about 6 years and life has gotten in the way in different ways but finally, January 2025 marks the time I pull the trigger. My experience with IQ was outstanding! From start to finish, they succeeded in making the process efficient, understandable, and more importantly comfortable. Saying that they knew what they were doing is an understatement. The staff here with IQ are masters at laser eye surgery, and in my experience, it was clear to me they had it down to a T. I'm relieved I discovered for myself that they existed and took a chance. Consultation: My incredible counselor Danielle and the team over in the Riverside location were so helpful in calming my concerns during my consultation and I appreciated how patient they were with ALL my questions and belieeeve me, I ASKED QUESTIONS. Along with them making my time comfortable, the prices they offer are so affordable with different payments options that were a no-brainer for those ready to divorce their nagging pair of glasses. Surgery Day: I did my surgery at the Rowland Heights location and I was surprised on how efficient the whole process was. I give credit to the team for reaching this optimal point for us. From the front desk staff, assistants, and laser surgeon Dr. Pham, my experience flowed very smoothly as they walked me through their very simple-to-follow instructions. They talked me through the whole thing so if you're an over thinker like myself, this put the racing thoughts to rest. The procedure itself was smooth, quick and wildly painless. I thought blinking would be an issue and even after they explained to me how they numb my eye and keep it lubricated, I still thought I'd have the feeling to blink. Little did my overthinking brain know that it was effortless not to blink. It seems like I've been ranting a bit so I'll summarize that recovery from the SMILE surgery was a breeze. Although my eyes weren't yet fully healed nor at their peak vision, 8 hours from surgery I was able to read from a distance! Incredible! I had -3 & -4 prescription with astigmatism and wasn't able to see anything passed 5inches from my eyes and I was able to read from more than 15ft away. 2 weeks post-surgery and my vision is excellent. 2 months post-surgery and my vision still clocks in at 20/15. Results will vary of course since we don't all heal the same, but the doctors at IQ Laser Vision do a stellar job at qualifying you during your consultation. Makes sense why they have an exceptional success rate. Go with IQ Laser Vision for your laser eye surgery! One of the best decisions ever! ....No patience to read the above? In short: Great prices Quality work Friendly Staff/ Comfortable Live up to expectations They care and show it!

I brought my young daughter in for an eye exam for a second opinion. Unfortunately, our experience…read morewith the doctor was not a positive one. During the exam, I noticed the doctor was not very patient with my daughter. Her eyes had been dilated, which can already be uncomfortable and confusing for a child, and she was doing her best to follow instructions. At one point, the doctor grabbed and tilted her head with pressure while asking her to look at the light. My daughter kept saying she was trying to look, but her eyes were naturally moving due to the dilation. As a parent, it was clear she was becoming overwhelmed. I explained my concerns to the doctor and decided to end the appointment early because I did not want my daughter to leave with a negative experience in a medical setting. When I explained my concerns about how the appointment was being handled, the doctor responded by mentioning that he had not taken lunch yet, which felt irrelevant to the situation. Regardless of how busy a day may be, children deserve patience. Thank Hod my daughter can verbally express herself I can just imagine how children with disabilities are being treated. I believe pediatric patients require a gentle and understanding approach, especially during eye exams that can already feel intimidating.

I recently saw Dr. Pham for an eye issue unrelated to the cataract surgery. To say that he…read moreaddressed my problem quickly and thoroughly is an understatement. Dr.Pham kept track of my treatment and stayed in communication with me until the issue was resolved. As ever, his staff was professional and courteous. I encourage anyone searching for a caring ophthalmologist to call Haven Eye Institute