I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

Franky was very friendly very personable not only did he save me money, but he educated me on my…read moreheating and cooling system. I would definitely recommend him to family and friends.

Frankie and his team drove a long way to install ducting for all my exhaust fans. They had to come…read moreout numerous times but worked diligently to finish the project. They were priced reasonably as well. I'd surely call them again if I was in need of repairs.

My family got 2 central air units, a 3 ton for upstairs & 2 ton for downstairs. They got the units…read morerecommended by Cool Air Designs & they installed them too. At 1st they had to come back & tweak somethings over the last few years. But as of today the AC is blowing cold air & feels pretty good.

Absolutely the best A/C purchase, installation, technicians, communication, price, we ever had. We…read morehighly recommend Cool Air Designs. A great local family business.

After buying a house with a complex radiant heating system consisting of 14 zones, I lost heat in…read moretwo of the zones shortly after moving in. Because of the complexity of the heating system, l wanted to find an HVAC expert that was familiar with such systems. I reached out to Surefire Mechanical (based largely on the many positive reviews that they have on Home Advisor), and Jason and his team showed up promptly. They diagnosed and fixed the problem (two of the circulation pumps had burned out). Further, they noticed that my heating lines were full of rust and other sediment due to the fact that I am on well water and the lines are constantly topped-off with water that is high in sediment, minerals and metals. This was preventing the circulatory pumps from running efficiently and causing them to burn out prematurely. As such, we decided to install a whole house water filter (that I purchased from Amazon), which Jason installed seamlessly. Jason also flushed all of the water in the 14 zones (many of which were becoming clogged) so that the lines contained only filtered water (without the high sediment, minerals and metals content). We have not had any circulation pump issues since, and our water quality has been immensely improved. In addition to the work above, I have used Surefire Mechanical for several other HVAC needs, including servicing my oil burner and hot water heater, rerouting my plumbing in order to relocate a washer and dryer, fixing a leak in my shower plumbing, and servicing my central air conditioning units. I highly recommend Jason and Surefire Mechanical for your HVAC needs. After 2+ years of using them, they always show up promptly and fix any problems efficiently.

5 star for quote visit, but 1 star because i'm getting nothing but hung up on when I try and call…read moreback to the front office. Jason came out for a AC replacement visit...looking to do a heat pump. This was one of the competitive quotes I was getting and he came very highly recommended from the neighborhood group. And indeed, he took at look at the system, had some excellent words of advice, solid observations about the demands and opportunities for the system, and said he'd get a quote over to me soon. I left that call with him ranked in the top 2, if not the top, of the service calls. But it's been weeks later and I've had the opposite experience. I called to leave a message on the business line...no response for days. Called again, and and started to talk with the front of house person, and our line was disconnected (at least that's me giving the benefit of the doubt at first). Then I called back, and she actively hung up on me. In fact, called again, hung up on again. I ended up leaving another message...two I think. But the calls are simply not returned. Not sure what's going on, but I have to take my business elsewhere. YMMV

I can't thank George enough for coming to my rescue! I had water leaking in my kitchen, under the…read morewalls, through to the bathroom, and even out the front of my house between the wall and the concrete slab; worst of all, I couldn't even tell where it was coming from. I first called a plumber who advertised free estimates - he came to my house the next morning, looked around, didn't have any idea of where the water was coming from, and suggested that I call my insurance company because he said they would probably have to remove my kitchen cabinets to get at the walls... the insurance company said it was up to me to start the repair, keep all the bills, then file a claim. So that was a waste of time. Then I called another plumber - a very nice older man, he came over right away. But still, he couldn't say where the leak was without sawing through the back of my cabinets and opening up the walls, and since he had no helpers, the job would be too much for him. Understandable, but still no help to me. As I started to search for yet another plumber, a friend of mine called me and I told her what was going on. She recommended that I call her plumber - George - and I am so glad I did! George was at my house the very next morning, and with his assistant John, they really took control of the situation... checking everything - plumbing, water meter, boiler, dishwasher, refrigerator, and they even checked the air conditioner unit in the attic to make sure that buildup of condensation was not an issue. They were able to saw through the back of the main kitchen cabinet to expose the pipes (absolutely no damage to the front of the cabinets, and the cabinets did not have to be removed), and they discovered that the water line leading to the refrigerator (for the ice maker / water dispenser) was the source of the leak. They took care of the problem, advised me to leave a fan running to dry up any remaining moisture, and by the next morning everything was dry. They were very professional, courteous, knowledgeable, and very efficient. Plumbing problem?... Call George! Next time someone asks me if I know of a good plumber, I will answer with a resounding YES!

The technicians showed up late, but that wasn't too bad considering how the rest of the service…read morecall went. They started out pleasant enough, but when they saw the NEST thermostat, things started going downhill. Since they didn't know how to use a NEST thermostat with their equipment, they got a bit nasty. They blamed things on the electrician who installed it (even though he installed two other NEST thermostats in the same house, which are operating just fine). Then they said the thermostat was "too smart" for the A/C equipment they installed. Apparently one of the technicians spoke to their boss (I'm presuming the owner of the company) who instructed them to tell me that installing the NEST thermostat voided the warranty on the A/C system (not true, by the way, according to the builder). Then they got really nasty, saying there was nothing they could do since the warranty had been voided. A few minutes later I was told that they had been instructed to leave the premises. It seemed as though they didn't know what to do when faced with something they were obviously too stupid to deal with. By the way, as soon as they arrived they handed me a paper and asked me to fill it out right away. They wanted to sell a service contract, priority service agreement, etc. After the way the owner of the company treats prospective clients, why would ANYONE ever do business with Bobby O's?

Finally, an honest AC and Heating mechanic.. After a horrible experience with Flanders Heating and…read moreAir ( see my yelp review) Bobby O came to the rescue solving the problems and assisting me with the manufacturer in getting it all replaced. If you don't feel like getting snowed, give Bobby O a call 631-928-1250

Unfortunately, after literally years of requesting completion, my project was…read more left unfinished. The ductless a/c and heating units work but the outside covers are not placed over plastic tubing hanging off the walls. It looks ridiculous. This is shameful work. Despite several requests for replacement of some damaged parts, I've received no response. Because he started well, I paid in full too soon. BIG MISTAKE. Sadly, I would not recommend this company.

LONG POST but PLEASE READ: First off I do not know how this…read morecompany has such high ratings but let me tell you my experience with them. I used Rapid for a new central AC install a few months back. Someone I know actually recommended them and the reviews seemed good, so what could go wrong right?. As I have 3 small children and the weather was getting hot I needed to act sooner than later. Rapid got back to me and was able to start work soon. Price seemed reasonable so I went ahead and gave them the job. The day of the install a guy named Malik and another fellow came. They worked pretty much all day to finish the job. Once they were done they told me the job was complete and to enjoy the AC. I took their word for it as I don't know anything about HVAC installation. BUT since that day, things took a turn for the worst! A week after the initial job I noticed water marks on my bathroom ceiling. I knew it had to be the AC because my unit is located on my 2nd floor attic. I called them up and Malik showed up the next day to take a look. He immediately told me he knew "what was wrong" and began to "fix it". He told me the drain was turned the wrong way and now its fixed. Ok, so basically he didn't do the job right the first time. Fine, all good. He left. I ended up fixing the ceiling up myself. Another week goes by and I notice that one of my upstair bedrooms wasn't cooling much. I went into the attic area where they installed and noticed a rip in one of the duct work. It wasn't like that before until they had been up there installing the unit. It had to have happened from them either laying on it or stepping on it. So I called Malik up, he came by a few days later and taped up the ripped area of the duct. Another week or two goes by and I again notice water marks on my living room ceiling this time. And for some reason the AC installation did not come to mind, as they were here multiple times since the first leak. I called my plumber to come and check to see if it was leak from the upstairs bathroom. The day he came to check, part of the ceiling collapsed onto the floor dropping sheet rock and water onto my living room floor. THANK GOD my kids were not home at the time. Immediately we both go upstairs and he confirms that it was in fact coming from the AC unit. I immediately call Corey (the owner) infuriated to tell him what his company has done to my house and to come right away. He comes with one of the initial workers that was at my house. He blamed a clogged drain for the problem, while there was never any issue of leaks or clogs prior to them coming to my house. They never put a drip pain under the unit which is standard. Even if there was a "clogged drain" that is something they should have addressed and fixed the first day they were here, which they didn't do! From then it was a lot of back and forth with me and Corey. He came a couple days later with a drip pain and did some plumbing work. Ok, I assume all is good now what about my ceiling? He never came through on his word to get that repaired for me. I was sitting with a hole in my ceiling for over a week. He never sent anyone to fix it. Mind you, I DID NOT CAUSE MY CEILING TO COLLAPSE. The poor "work" of his guys caused that to happen. Malik was here to check the first leak, how come he didn't look around to see if there were any other issues or leaks? It's called unprofessional-ism and poor craftsmanship! In the end I paid money out of my own pocket to have my ceiling repaired. Because of them my children were exposed to potentially harmful odors, dust and particles from the open ceiling! I ABSOLUTELY REGRET using this company! PLEASE USE THEM AT YOUR OWN RISK! I do NOT want what happened to me and my family to happen to anyone else. As a final result, yes the AC is working fine and my family is not sweating to death. Corey ultimately fixed the problems, wish it was him who came to install in the first place. But it should have been installed right the FIRST time and not the FOURTH time! Goodluck!

Had Yas HVAC come to my home in the end of Nov 2025to…read moreinstall a thermostat. He charged me 380.00. It became unprogramable within 2months. Itried to reach out to him several times and texted his technicians as wells . This happened on a Friday and over into Monday. We were having freezing temperatures . Received a text message from David one of his tech concern on how I was to make payment. Never did I receive a call back from the owner taking MrYangkin.taking responsibility of faulty merchandise . Don't deal with vender. All he wants is money and when things go wrong you are left in the bitter COLD!

Horrific!!!! This company was a no show with ..no phone call.. no nothing i had to track them down…read moreand call after the window of time was well over that they gave me. I was supposed to get a install of a wall unit ac that was on order. Simple very simple.Where are these reviews coming from that say it's good? Fake? How unprofessional and to make matters worse they lied and said someone will come next day when I finally got to speak to them. It was supposed to be in am and I did get a call they are not coming. So I have to start all over again with another company. And the lies are not even good ones. I have asthma and this weekend was going to be hot and I will suffer and they don't care.