Amazing client services, really sad that most gym/sportsmemberships aren't like this team…read more I got a memebership there a year back but hurt myself pretty badly. Unfortantely, I had to stop going and processed a cancellation of my membership. Some how the process never finished and I was getting charged. I was able to get help from the location manager (Lou) and she was really understanding and respectful. She was able to get the situation resolved pretty quickly and I remembered why I fell in love with the place. You can always replace equipment and courts but you can't replace great client experiances. I highly recommend anyone who is looking for a sports gym to check out the Hub Alameda

The facility is hot and stuffy due to the lack of AC. Poor management with high turnover ratio. The…read moreinterim general manager, Susan, is an Asian Karen. They have lost a significant amount of players after The Picklr and Ace opened. They now copy the playing structure from their competitors.

I should give over 5 stars to this club. It is so well managed and the staff in office are amazing…read more I arranged a wedding reception on 9/20 for my sister. Manju and Bart are on duty that day. They saw i have almost no decoration done yet, both joined me did all the pre work! Their help turn the regular club room into a warm beautiful wedding reception place. My family are so grateful that the club staff treat us like their own family.

Had a match during the day! Members are so nice! Food was great. Tennis courts are well maintained.read more

This locations is alright... it's genuinely always busy which seriously sucks... it's a bit small…read morecompared to other locations. it's overstimulating how many people are there and not enough equipment open for your own use. The stair master is always full every time I can go to the gym. And they still haven't fixed some of the machines. I also REALLY REALLY wish there was more Pilates classes available over the weekend. Especially since I'm paying so much every month for it already. The Pilates class room also smells like smelly feet every time.

Good gym in the Sunnyvale area with plenty of equipment and machines. I usually go late morning or…read moreearly afternoon to avoid busy hours but I know not everyone can do that. Even then, I think peak hours aren't as bad as other gyms. Kind of bummed I have to cancel since I'm moving away. Now I have to find another gym I also had scheduled some personal training since I was struggling with consistency working out. I trained with Michael D and he was a great coach. He put me on a program that's repeatable and easy to add on to. I definitely recommend scheduling some personal training with him

This swim and tennis club has been around for many years. I took swim lessons here as a child and…read morewas thrilled to be able to bring my own daughter back to learn how to swim. It's a nice sized, clean, heated pool. Lots of areas to sit or layout, including a whole section beneath the shade of a large oak tree. The instructors are young, but Well-versed and of course, very nice. There are outdoor showers. And a nice tennis court. Swim lessons are decently priced and sessions can be purchased via their website during the Summer. No need to be a club member. My daughter took swim lessons the entire summer, and we really loved the smaller atmosphere of this private club as opposed to going to the YMCA, which had much larger class sizes and I was looking for more one on one experiences which I was able to get at Fairbrae.

For any inquiry you have to go their website and fill out a form. Voicemails arent checked daily,…read moreits a real pain to get i fo Def wouldnt want to be a part of this club now

Haven't been to many of the other locations but staff at the sunnyvale site have always been…read morehelpful and experience has been nothing but positive. Attended some of the boxing classes and it's been great, especially for beginner to intermediate level. Machines and lifting don't get too busy. New recovery section that I haven't tried yet, wish there were more heavy bags to work on, especially to not interrupt a class at times but otherwise great experience at this gym.

This gym has gone downhill since the management changed a few years ago. I started coming here from…read moreBarbell during the pandemic bc it was the only gym open. However, the current management is very low-functioning. They're busy being petty with long-term customers instead of fixing the equipment that is constantly broken for months. The trash bins are frequently overflowing, the floors are sticky, women's locker room has used sanitary pads in the showers. Overall cleanliness has declined significantly. It's crazy to see several employees standing behind the front desk chatting or on their phones while basic maintenance and housekeeping issues go unaddressed. A gym should feel clean, safe, and well maintained, but that's no longer the experience. It's not family-friendly either! If you're looking for the quality and atmosphere this ain't it anymore.

Hidden gem in Cupertino. Affordable. Front staff is helpful. Been a member since 2001. Still play…read moretennis and enjoy gym. Restrooms are clean. Classes are too packed. They need to control the number of people attending classes. Parking lot is small. Need to allow visitors at a discounted rate. $25 is too much if family want to watch tennis matches.

Group lessons are solid. Coach Ryan is awesome. He is very encouraging and non-judgemental,…read moredefinitely wants to see you improve and does a great job of breaking down the skills into manageable pieces so it's easy to succeed and not feel overwhelmed by all of the things you have to remember.

Dani and the Bay Club swim team is great. In just a couple of months of weekly 1-on-1 lessons, the…read morefriendly and effective coaches taught my son all four swimming styles. He is making steady progress and recently joined the pre-team. BC swim team has a great group of instructors who truly know how to work with kids.

This place is a joke. One of those places that looks good on the outside but is really rotten…read moreinside. Bay Club thinks of itself like some kind of big-shot, but many of its locations are managed worse than a low-scale budget gym. Members are treated like cash cows, while serious complaints (including sexual harassment) are brushed aside and invalidated. I was a member and visited many of its South Bay and Bay Area locations, including Santa Clara, Los Gatos, Redwood Shores, San Francisco, Gateway, Fremont, Pleasanton, Walnut Creek, and Boulder Ridge Golf Club. Out of all of them, Fremont was the only location I found remotely acceptable. The others had major issues. Paying members: Members are treated like cash cows. Bay Club puts a price on everything, constantly raises membership rates, and still fails to provide the quality of service, competent management, or basic respect those prices should buy. Respectful members: To the respectful and considerate members: hats off to you. Thank you for contributing to positive experiences. Sexual harassment: Unfortunately, these respectful members are often overshadowed by several creepy individuals whose behavior management is unwilling to address. As a result, the overall environment, especially at Santa Clara, SF, and Redwood Shores, could feel like a petri dish for creeps because their behavior remains unaddressed. Management absolutely does not take action when concerns about sexual harassment are raised; they are only concerned assessing whether the situation could result in a lawsuit. Management: Management routinely invalidates members' concerns instead of addressing them seriously. Santa Clara's manager, Laurie Miner, also appeared never to be present on site. I was told that she barely visited the gym and primarily worked from home. Just like many wrote here on Yelp, her responses have been quite shady for years. Employees: Many employees are inexperienced and unable to answer very simple questions about their own gym. It feels as though Bay Club intentionally hires interns to cut costs. Pickleball: Some of the serious players act very arrogantly. A shared club facility should not be treated like a private court reserved for a self-appointed elite group. Locker-room: Too many members behave as though they are in a private bathhouse, with little regard for normal boundaries and shared-space etiquette. Bay Club may look polished from the outside, but behind the branding is a very poor management. For the amount of money they charge, the experience was absolutely not worth it.

My boyfriend and I came in spontaneously to finally start our fitness journey. I was so nervous…read more The facility is super clean and well ran. Dan was amazing. He had excellent customer service, he was very calm, personable and explained everything so well. We signed up for a 2 year contract for an amazing price. I recommend coming here and allowing Dan to help! Cheers to our fitness journey. Thank you again!

It's been some time since I have an update. Well nothing has changed . Management does not care…read moreabout this establishment. I tend to see people who are not members come inside, I only speak on this because I work out early in the morning hours 5am and see this often. Plus the doors are not secured. So much for safety huh.

I've had a great experience at the Northwest YMCA. The staff is always friendly, welcoming, and…read morehelpful, and the facility is clean and well maintained. One thing I especially appreciate is how they treat Nationwide members the same as their own members. They provide towels without any issues, making it convenient to work out without having to bring one from home. It's clear they value all YMCA members equally, regardless of where their home branch is. I always enjoy coming here and highly recommend this location!

The Northwest Y is an excellent value for those looking for a well-rounded fitness center…read more Membership includes access to a heated pool, a wide variety of quality fitness equipment, free coffee and tea in the mornings, extensive group exercise classes, onsite childcare, outdoor workout space, and a ping pong room! The facility offers something for all ages and fitness levels in a welcoming community environment. Additional services like personal training and swim lessons are available at rates that are often more affordable than comparable programs in the area. A great choice for both individual fitness and family activities!

IMHO Came here for a…read moreholiday boutique event. The Brookside Club is hidden down a narrow tree-lined road off Cox Ave. Make sure your GPS is on, so you won't pass it by! The club was the perfect venue for this holiday boutique. The facilities comfortably held the 13 vendors, and it was bright and clean. I look forward to attending again next year, if the Brookside Club is the host venue!

Love this place! Swim season is the best…read more Family friendly crowd. My kids absolutely love this place.