I give Ayers top rating for their caring, gentleness and professionalism. From the time that my dad and I went there to prepay, and plan his cremation, to the time when I went to pick up his death certificates, I have found everyone to be so kind as I went through the most difficult time in my life. When my dad died out of the area, they were willing to go get him from the nursing home, where he had passed, and to bring him home (for a nominal fee). To me, that is going above and beyond regular service. They gave me all the time that I needed to spend with my dad after they brought him home. I can't say enough good things about this family run company, and I definitely 100% recommend this business for all of your cremation needs. read more

Incredibly kind and helpful through a difficult time. All of the staff was kind and attentive. Nobody wants to have to look for this service but I'd definitely trust them. read more

My mother-in-law passed away late afternoon on a Sunday. The two men arrived behaving in a rush. They were very rough with her body tugging and pulling her onto the gurney in a very sloppy and uncaring manner. The office personnel were not much better to deal with. We had a good experience with Ayres last year but not so much this year. Did management change? Hopefully we will not need this type of service for a very long time, in any case they will not be called upon. read more

My family is so grateful to the Ayres Family Cremation. Besides being extremely helpful and supportive they also have compassion. We don't live in the Eureka area and we wanted a catholic priest to bless and pray over our loved one. Ayres knew of a priest and gave us the contact info. We are so grateful. We highly recommend Ayres Family Cremation and we wish them continued success. read more

They misprinted and failed to correct my Father's death certificate. My father recently passed and pre-paid for the basic services here. Office staff and directer were very friendly, empathetic, and professional. What we are upset with is the fact we went over how the official death certificate would be printed- they failed to state my Dad was in the service, had a college degree, his marital status was incorrect. We made the changes and initialed with the funeral director and he promised he would make the changes before the official death certificate was printed. Unfortunately that did NOT happen. We had to wait for an 'amended death certificate' which actually caused a 2-3 week delay in ALL financial matters regarding my fathers passing. Very unfortunate when we were traveling from out of town and trying to wrap up all his affairs locally and on a somewhat restricted time frame. read more

Not a service you necessarily look for but in terms of what we needed they were helpful and courteous. I have not received the death certificates yet, but baring any issues I'd make this 5 stars. I don't think they're part of a national network if that matters but I'm sure they will work out whatever local needs. read more

I am incredibly grateful for this family owned business! Unfortunately, I have had to utilize their services twice in the last year when I had to put down my 2 dogs. I spoke to both the owners and their manager to organize the drop off after such a heartbreaking experience. The first time I had to put my best bud down, I was a wreck and was doing it all alone. The Owner, came and met me in the evening and helped me get through the experience with compassion and heartfelt sincerity! It was very comforting to know my dog was in good hands. They called me within a week and I went to pickup his ashes and it was very professional and in a beautiful carved box. The manager helped me and was very flexible and worked with my challenging and busy schedule. When we got a new puppy 6 months later, we were in heaven. Tragically, she had an aggressive form of cancer and we had to put her down 9 months later. Already going through this experience recently, I knew exactly who to call and what to do. It was a peaceful experience and smooth transition for her to cross the rainbow bridge. Ayres Cremation were there for me and my children during such a challenging and traumatic time! I couldn't be more grateful to have them in our community! If you are in the unfortunate need for their services, rest assured that your loved ones are in loving, gracious, and compassionate hands!! read more

The employees were extremely helpful and sympathetic during a difficult time for my mother. Their prices and availability were the reasons why we chose Ayres Family Cremation. read more

Recently a dear friend of ours passed away and we were in need of making arrangements for our friend. We turned to Ayres family cremation. They came out immediately and was very professional and caring of our needs at a difficult time. Complete follow through on their part down to the death certificate was done on a timely and orderly manner. We found them to be most comforting during this time. I would highly recommend their services at such a difficult time in one's passing. Their pricing was straightforward and reasonable. Many thanks to each and every one of them a at Ayers family cremation. read more

The respectful, compassionate and professional care our family received by Ayes Family Cremation will always be remembered. Brett Huska and the entire staff are top notch. We're extremely grateful to the palliative care team at Saint Joseph's Hospital and the Just for You Board and Care facility in Eureka for recommending this company. read more

This family run business is nothing short of gracious and amazing. They treated our family in our time of grieving with the utmost care, consciousnesses and empathy. We could not have asked for better care for our beloved mother. Chuck came quickly when called but gave us time to grieve. Everything was handled with professional care and compassion. read more

If I could give half a star I would. My experience with this business was absolutely unbelievable & completely shocking. I'm not really sure where to start. They got names wrong on the death certificate multiple times. I had to send pictures with correct spelling in an email. Which required addendums to my mothers original certificate. Which slowed the process of closing accounts. I had to call multiple times to make sure things were being done in a timely manner & to get updates on a pick up time for my mothers ashes. When I did come by to pick her up. This is what I heard come out of the mouth of someone working there. "Oh it's a good thing you got here in time, we were getting ready to close early." That's it. To be completely honest with you I just hope I actually got my mothers ashes. that doubt felt very real at the end of this whole experience, I was ready to set the building on fire I was so pissed. DO NOT GO HERE WITH YOUR LOVED ONES. read more