Sometimes you just get lucky! I only see female providers because of my trauma and the two ladies I see make me feel so comfortable! The office is calm and simple and staff are kind. Excellent care with each physical therapist offering their own individual specializations and techniques. Bonus points for making me laugh despite being in pain! I go twice a week for a back injury from a car crash and they're very in tune with the limitations involved read more

I have been seeing Leslie who does my sessions at the gym, Cascade Peak Performance gym. He fixed my shoulder- no pain now. We are working on my knee which has been a chronic long time painful issue. And we're making a lot of progress. I love getting the PT at the gym because Leslie can show me equipment I can use between sessions and the trainer can plan my workouts to compliment the PT work. The PT work has been invaluable keeping me healthy and active. read more

Kim was a very good physical therapist. The office was horrible. After I was released from PT I phoned several months later to find out how much I owed as I never received a bill. I was informed that there was a zero balance. Fast forward two and a half years and I receive a bill for almost $400. Unfortunately for the physical therapists I cannot recommend this establishment! read more

Receptions was extremely rude. Waited six months to be seen. When they reached out to me via call the number came up as gental dental rather than Axis physical therapy. I didn't answer because I don't answer calls with numbers and places I'm not familiar with. Missed my appointment 100 percent my fault but had no mercy in letting me be seen again. After going to the doctor getting a referral being patient with them as they moved buildings waiting six months to be seen they drop me. I am need of help and now have to start all over again with another referral. I'm a stay at home mom making these appointments scheduled child care is a lot for me. Not many places accept my insurance. And I'm left high and dry. read more

It all depends on who you get here. Are you feeling lucky? I had PT here years ago and had to quit due to abhorrent treatment by a therapist. I need PT again and checked the website. She's still there! I would never go back. She should have been fired a long time ago. No respect for patients at all. read more

Called Axis early Monday and was informed that they had not heard of Cigna Insurance (my personal carrier) and would get back to me upon verification. I need an appointment soon for my situation and called several times leaving a message but no return call. It is now Thursday afternoon and they are still in a dilemma with what to do. Poor customer service! read more

I have very mixed feelings about this place, so I'm going with a 3 star review, because it's kind of in the middle. It mostly depends on the day and who you see, if it's good or bad. The first time I took my mother in here, I was pissed. Flat out pissed, and I came very close to yelling at the therapist and walking out. My mother basically did this interview-like thing where they talked about her goals and checked her basic motor skills. There was one therapist who basically stared at a computer the entire time, which I found her to be useless. Followed by the one she was "training". The one in training was annoying. She kept pushing my mother to use a walker and kept asking if we'd pick up like 47 different tools to help her, IE the walker (she basically said don't come back without it to the next appointment), a walking stick, a wheelchair, a cane, and more. I'm like, this isn't a medical store! Stop pushing things I don't think she needs. The goal is to keep her from needing these items, not push her to become dependent on them. I honestly contemplated not bringing her back here based on that one single appointment, I was that upset by that interaction. The next appointment, we saw an assistant physical therapist. Who was amazing. She actually talked to both of us, and listened to my concerns. I watched my mother walk every single day. I know damn good and well what is normal and what isn't, and I see things she didn't notice was an issue. So when the therapist listened to me and had my mother focus on the issues I brought up, I saw amazing results. I was definitely impressed by that particular therapist. I wished they were all that intelligent. The thing I don't like is they bounce you back and forth between all of these people. You see the real therapist and the one they're "training" which basically looks like the real therapist is using it as an excuse to do nothing while the other one is busy being annoying. Then they give you to the assistant, who is amazing, and it's this back and forth thing. I seriously wish you could see the same person each and every time, avoid the annoying inconsistencies of being bounced back and forth between multiple people. Yes, they keep good charts, but when you find someone who actually works with you and is helpful, it's a let-down to have to deal with the one you don't like because they seem useless. It's like a waste of time, in my opinion. Would I return? Ehh, like I said, I have very mixed feelings. There is one I there that both my mother and I loved, and who I felt she made the most progress with, and then there are the useless appointments where she saw the real therapist. I don't like that. I know the assistants need clinic hours, but it should be structured differently. Review 153 of 2017. read more

I'd like to thank the people at Axis Therapy! Really friendly and accommodating people. My therapists, Lee Ann and especially Aaron, were able to properly push me to use my new knee without fear, I trusted them. So thanks Axis people, I will use knowledge learned there routinely. Aaron, you are awesome!!! read more

Professionally run with effective treatments. They call to remind you of your appointment which start at the scheduled time. Therapists discuss your case and your goals and have good listening skills. Exercises are prescribed which are appropriate. I had a very good experience and I recommend Axis read more

I have already written a review that was not posted. I'll try again but make it shorter. I had several months and dozens of five star therapy sessions at Axis for two knee replacements plus a fractured femur. They assured me that I would eventually heal and be pain free and it was true. The necessary strength and flexibility that is still improving is a result of their instructions and the required exercises. My experience at Axis was positive and, even, enjoyable. read more