1. Axiom Global Technologies

    1. Axiom Global Technologies

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    Walnut Creek, CA

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    Axiom Global Technologies

    3.4 (8 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Axiom Global Technologies

    Employment agencies

    Digitizing services

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    Audio Video Workshop

    Audio Video Workshop

    4.8
    (123 reviews)
    $$

    I have used Audio Video Workshop several times to transfer Super 8 home movies, cassettes, and…read morereel-to-reel tapes to computer files. They have always done a great job and the orders were ready when promised. One of my recent orders was especially challenging. It was 30-year old cassette tapes of me interviewing my 98 year old grandmother over the phone. My voice was too loud and hers too faint. But they managed to improve the balance and remove much of the tape hiss. I can now enjoy my grandmother's stories of growing up in the early 1900's.

    The customer service here is abysmal. I called this place 4 times in the afternoon (well after…read moreopening hours) to inquire about film processing because their website is unclear on their services. No one picked up every time, they even just sent me straight to voicemail. I end up just driving over to find the place is not busy at the slightest. They just ignore calls. I decided to make the drive out here and just talk to them in person. I've never met someone more dismissive in my life. The owner cuts off everyone who speaks to him. Right in front of me there was a sweet old woman who noticed there was a cash discount that was posted on the well after she handed over her film, she kindly asked to pay in cash for the discount and the owner told her "Nah I already typed in your order I'm not changing it." Shoo's her away after that exchange, and then says goodbye calling her by her first name. Which tells me this is a regular customer that he treats like trash. I'm next, I pull out my super 8 film and before I can even ask a question he says "nah we don't do those you have to go somewhere else" Which is fine. Not everyone processes super 8 (even though the website says they do,) which is an old medium. But the delivery and customer service were horrible. Someone should have answered the phone in the first place so I wouldn't be here "bothering" this guy on his very busy day of sitting around doing nothing. Also, This guys website shouldn't be coded/designed like a 6th grader did it, so that way the information can be clear and easy to read. Their website explicitly says "We transfer 8mm and 16mm film" which makes me believe this owner is just lazy and chooses not to work. It's sad really, the film medium is a dying industry and there are very few people who can be there to revive this medium and unfortunately this one in the Bay Area can choose to help this art form, but instead they choose to be a lazy business owner who has disdain for people who want to support his dying business. I've received better customer service from fast food chains than this place. If/when his business fails it's not because of a lack of customers or demand of services. But at the fault of a pathetic and bitter business owner who does not deserve it. To everyone reading I recommend looking for mail in film transfer. They are much more accommodating than this pathetic place.

    Movette Film Transfer

    Movette Film Transfer

    4.7
    (53 reviews)

    For years I heard my parents had nine 8mm video reels stored away, but without an easy way to watch…read morethem. In the past few years I took a lot of old 35mm photo negatives they had in storage and embarked on a journey of organizing and digitizing them. In the past year, at the last mention of the 8mm videos, I decided it was time to take care of them as well, but having gone through the journey (and all the related research) with still photos, I knew I would be much better off just finding a professional business (with a professional scanning machine) than trying to do it myself. I explored a number of options in southern and Northern California, but eventually decided I'd reach out to Buck and Movette on the basis of their site and output options. I was so shocked to see that other vendors were still offering to master on 480p DVDs. Perhaps a good option for an elderly customer unlikely to buy better playback devices, but a shocking betrayal of the resolution and longevity of film, since 8mm can easily take advantage of full HD at a minimum. Initially, paranoid about losing the reels in the post, or the vendor misplacing them, I had hoped to see if they'd let me come a few times and stick around for the scanning but once I realized that wasn't possible and also that Movette was the best option I'd found locally, I made an appointment to drop off the reels and waited a few weeks. Upon pickup, one of the double reel containers which Buck flagged as a risk for off gassing and eventual vinegar syndrome had been moved to recycled tins, and the 2 TB SSDs I'd left with Buck were both fully loaded. He showed me a few snippets and explained what I was getting. In short, I received each of the nine reels (combined over 3 hours of footage) as: - cropped h264 compressions - cropped ProRes 422 (18 fps converted into 24 fps via duplicated third frames) - cropped ProRes 422 (18 fps retimed to 24 fps - meaning I could retime to 18 again in a video editor without issue) - ProRes 422 overscan masters (18 fps retimed to 24 fps) - ProRes 422 overscan one light safeties, basically straight out of the scanner, no touch ups (18 fps retimed to 24 fps) I was blown away at the quality of the scans, and the thoughtfulness with which the above package of files was decided on and organized. It means I could easily share the simple h264 compressions right out of the store, and I could also load the overscans into Resolve, retime to the original 18fps to play at the natural speed, stabilize (using the extra margins as a buffer), load those ProRes files into Topaz, use AI to interpolate frames up to 30, and if desired (though I've not opted to), upscale and enhance using AI. The scans are everything I'd hoped for, captured in a fidelity and with a thoroughness that ensures the contents of the reels are perfectly preserved forever, giving me peace of mind that the precious memories weren't going to be lost to entropy. I was especially happy to see how well colors had come through, but we've just generally the sharpness/focus and cleanliness of the scans is excellent. I paid a premium to bring them to Buck and not go to cheaper options, but if you're making this decision for yourself consider this: Movette uses the Lasergraphics Scanstation 5k, a scanner into the six figures. That resolution allows for the overscan at a quality that, even if you crop down to the video frame, you're well above full HD. Other local business seem to use the RetroScan, devices that can be had for a few thousands. Yes, there are laws of diminishing returns, but there are also some incontrovertible truths. Pay a bit more and have the job done on hardware unanimously considered the best for the work, or roll the dice and hope the film isn't damaged by whatever scanner is used. My thanks to Buck and Movette for their work and for staying in business in what I know is an expensive city to run one. If my parents unearth any more reels, or if any of my friends tell me they need something scanned, I know where I'll send them.

    Buck is an incredibly knowledgeable, thoughtful, and kind owner. We found a reel of film after my…read morefather passed away and Movette treated it with care and produced a variety of files, basic to high quality, for us. A first class business!

    Axiom Global Technologies - employmentagencies - Updated July 2026

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