I bought a tree from the owner and he told me it was dormant. It was really dead. He didn't stand…read morebehind the $200 he took from me for the tree. He only offered to sell me another tree at 20% off through an employee even though he was there doing nothing. No thank you. I learned a $200 lesson from Windridge Perennials and Landscaping about product and customer service.

Healthy trees, all 23 of them. Only one didn 't make it through the winter. One of the white pines…read moreis already growing pine cones!! Have us a good deal and delivered.

My experience with Nick Logan from Pure Pond Solutions was outstanding. We were unhappy with our…read moreprevious pond service so I was very happy to meet Nick Logan and arrange for him to help us with our pond's fountain. From the moment he arrived he was exceptional in his knowledge and problem solving skills. At one point he even got into waders to find connections left in the pond last fall. Even though it was difficult to pin point why the fountain was malfunctioning, he continued working until he got it going. He also only charged me the estimated price, despite me wishing to pay him more for the extra time. Besides everything else Nick is an excellent communicator, answering my texts quickly. He definitely delivers 5 star ratings.

Very professional and thorough handling multi level waterfall…read more Great job and advice for future daily maintenance. John H.

My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.

Juan got everything done in a timely manner. Amazing communication, and was always…read moreWilling to go above and beyond, To make everything work with my crazy butt. He took out stumps from decades ago, and we modernized the outside doing some edging and lot of new mulch. I definitely recommend him.

Great ownership. Prompt and great service, He opens and…read morecloses our system. Wouldn't want anyone else Highly recommend.

For years we used Superior Lawn Sprinkling and loved working with Ty. We thought this company had…read moreintegrity and honesty, we were wrong. This last season they missed winterizing our sprinklers (we were on the schedule in October and were simply missed.) Our pipes burst and the water flooded our basement, ruining Christmas presents. They told us what to do, but when we contacted in the spring, the original proposition was we pay for the part ($179) and they cover labor ($50). The part was by far more expensive than the labor. My husband got confused as to what three parts were versus one part and when they found out our confusion, they told us the assembly part was $472. I offered to do 50/50, with them paying for labor, but splitting the cost of the part. Upon further research, I learned it was ALL considered one part and that's what the $179 he was referring to was. The situation was blamed on us for not communicating that they missed it. However, the way things have been handled in the past was a bill would be sent in the mail after the service was done. This easily can be missed. For such a small loss to take as a business, it sure was stressful to have to deal with the flood, loss of presents, rewrapping presents, and then the unprofessional attitude and communication from one of the gentlemen.

Mitten Concrete was the contractor used for our new construction home. We've been disappointed with…read morethe quality and handling of the driveway. From the beginning, it didn't look quite right, but we gave it time, hoping it would settle or improve. Unfortunately, the issues only worsened. When we raised our concerns, we were told the issues were outside their control -- which differs from what we've heard from other independent professionals. We felt the communication could have been more constructive and at times came across as dismissive. After several conversations, Mitten offered to replace only certain sections and tint the rest. From what we've learned, tinting is often seen as more of a cosmetic fix than a long-term solution. It may not match the look of a properly poured driveway and could require ongoing maintenance -- not what we expected in a brand-new home. We hope this feedback helps others make informed decisions when selecting a contractor.

These guys did my entire house build wonderful to work with they answered all of my questions and…read moredid a fantastic job on my site 10/10

Alex and his team helped us to lay pebbles and mulch around the perimeter of our home. The job was…read moreneatly done and we are happy with the outcome. Thank you.

Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.