I am extremely disappointed in the lack of customer service, promises to call back never fulfilled,…read morepromises to complete work that was never done, in-ability to calculate timing when work can be completed, and to top it all off, was billed for services for a whole month and the company never visited my property

We have enjoyed using Thornapple for many years for our landscaping, lawn and snow plowing needs…read more They are very service oriented, consistent and a pleasure to work with. Everyone on their Team is excellent!

We have worked with Monsma for years for spring and fall yard cleanup and weekly mowing. They are…read morealways super professional, timely, and consistent. We find the value of services impeccable as they do a much better job than I ever could. I smile every time I see their trucks in our neighborhood because I know a well manicured lawn is in our near future!

I paid full price for a season of getting my driveway plowed. Today, January 29, 2023 I woke to my…read moredriveway not being touched. I reached out a few hours later, knowing I needed to leave soon to attend my nephew's 10th birthday party. The only response I got was they were not sure why my driveway was not plowed, and they will get to it tonight. This did not fix my problem. I had to break the heart of my nephew by telling him I am unable to attend due to the lack of professionalism and adequate service Monsma provides. At the very minimum, they should have someone on call to handle such situations. This is completely pathetic. Update: Monsma did rectify this situation and apologized.

We hired The Brown Guys from Prime irrigation and lawn services to build a 48 ft retaining wall and…read moreit was completed in on day, and done perfectly. The workers and designers were amiable and knew what they were doing. We couldn't be happier and recommend highly. Call them for a quote if they are competitive, or lower than your other quotes then hire them immediately, you'll be happy you did.

You can't go wrong with these guys - they've got a solution for anything that comes up. Courteous…read moreand friendly - they know what they're doing!!

Had a tree branch that was ready to fall on my neighbors garage, my shed, and my fence. that needed…read moreto be removed ASAP. Guys were awesome, super professional and kind, cleaned up after themselves, Brad is an amazing worker. Most affordable service I found, and were able to work with my extremely tight budget and get it taken care of quickly. Thanks guys.

Forrest Green did an excellent job at our apartment complex in Kentwood . A very large red oak tree…read morewas split at the top making it a very dangerous situation to life and property. The crew came out right away to make the situation safe, took the tree down without incident, cleaned up beautifully and left...all within one day. Everyone that I dealt with from the very beginning were courteous, honest, and respectful. There are many tree services that I have used in my 40 years of business as our property is surrounded by many large trees. It's hard to find the right service for the job. In the futrue this company will be the first one I call because of the confidence level that I now have with them. In the scenario I described things could have gone vey bad at any moment. it was a very dangerous situation and they handled it with ease and professionalism. Not every tree service have the capabilites or equipment to handle this type of situation, it took special equipment which they provided. The prices are very reasonable for the excellent service. I guarantee that you will not find any better tree service, they will serve you well. As I mentioned before, I've have dealt with many over the years and Forrest Green and the crew are at the top of their game. Thank you, Brad,General, and the entire crew. Michael Gutierrez, Owner/Manager Oak Park Aaprtments Kentwood Michigan

They are the best. Drew did an awesome job designing my landscape and lawn when I moved in.read more

Bosch has taken such great care of my lawn! Their team is always pleasant and polite. Lynn has been…read moreof great assistance in facilitating various quotes & projects. Very happy!

Greenleaf's staff helped us find the right materials for a DIY garden renovation and were…read moreinvaluable with their advice. Their products are great, and their service is even better. I could not recommend them more highly. We have come back for other projects and will again.

Easy to get supplies and friendly people working there. Would recommend for landscaping suppliesread more

Friendly knowledge staff. Wonderful selection of healthy plants and appreciated their suggestions…read moreof where to reposition some of my existing plants to get an updated look! Amazing job snowplowing for us, also!!!!!

My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my…read moreinsurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

We had a walnut tree that was leaning over our house and deck, and was also very close to our…read moreneighbor's house and fence. I submitted a quote request on their website and Tim came out the next day. We received one other quote, and New Life's was much better. Due to a lot of rain, it did take a few weeks for them to get around to taking down our tree. They did a great job and left our yard very clean. I would definitely work with them again.