I had an extremely negative experience with Engravers of Reno due to unprofessional and hostile…read morecustomer service. I initially called to ask about engraving metal business cards. After confirming that I already had the cards, I was told to come by for assistance and a quote. I drove about 15 minutes across town expecting a basic consultation. The same woman who answered the phone was at the front desk. From the beginning, her tone was sarcastic and condescending. When I showed her a sample of my design and mentioned it was made in Canva, she immediately dismissed it as "sh*t software" and made a point of saying they "use REAL software." When she learned the file wasn't vectorized, she told me I was wasting her time... despite never mentioning this requirement during the phone call. Had I been told upfront that a vector file was required, I would have come prepared. Instead, I was spoken to rudely and made to feel unwelcome. When I asked for a rough quote anyway, I was quoted $2,500 to engrave 100 business cards!!! (with me providing the materials). At that point it was clear the price was either punitive or they simply didn't want the job, so I left. This is the first 1-star review I've ever felt compelled to write on Yelp. While other reviews suggest they may do decent work, the customer service alone is reason enough to look elsewhere. At a minimum, get quotes from other engravers in town before wasting your time and gas. $2,500 for 100 business cards, materials provided, paired with outright disrespect? Hard pass.

Our business and I, personally, have used this business for many years! They are wonderful! They…read moreget orders out in a timely manner and never get spellings, etc wrong! I wholly recommend them!

Great people, great service! Helpful, courteous, and produced beautiful work on my order…read more Highly recommend!

Lee was easy to work with and went the extra mile on my projects. It is now the only place that…read moreI'll go.

My son needed gifts for his Eagle Scout Court of Honor and the original gifts I ordered wouldn't…read morecome in on time. So I ordered stainless steel mugs to have them engraved. But then I only had 3 days to get the work done and wasn't sure if it would happen. So I received a recommendation for Vista Awards. They were so helpful and friendly. Cassie not only made it happen but they turned out incredible. I would definitely go back.

Came in and met with Cassie who is a genius!! We needed eight plaques that were unique and also had…read moreto proudly display our Memorial photo. Cassie was able to create one of the most beautiful plaque designs ever seen. She first edited the photo to perfection, picked out the perfect background and placed acrylic on top of the photo. The acrylic was then perfectly engraved with the names of our contributors. I could not believe how awesome the plaque looked when I first laid eyes on it. It was a huge "wow"!!! Incredible masterpiece. Not to mention, we needed to add a plaque at the last minute and Cassie was able to do that without hesitation. Excellent customer service and professionalism. Hope to do ALL of our business with Vista Awards in the future. A huge thank you to Cassie!!! This place is a must for plaques, awards, trophies etc. No need to go anywhere else in the Reno/Sparks area.

Champion Awards bring great purpose to our community. We had a plaque made for our patients to ring…read morethe bell when they complete their final radiation treatment. Thank you for having this done for them and to share the joy and smiles we see on the their faces! You provided fast quick service and great customer service.

I have used them for a few years. Always been super nice and able to get my orders done quickly.read more

I can't say enough great things about the service we received at Motivision awards. As board…read moredirectors of the Nevada State Apartment Association we put on an annual event celebrating the accomplishments within the apartment industry. We were referred to Motivision by one of our committee members who also happened to be a Chamber of Commerce ambassador along with Adrienne Parker of Motivision Awards. For the past couple of years, our Las Vegas area Executive office team has ordered our awards for us along with the Vegas area awards to "save money" and make it easier. However, for the past two years, those awards have not been correct, the wrong awards number, for example we were in our second year of the awards last year and Las Vegas was in their 9th, Guess what the Reno Awards said?? Yep you guessed it, the 9th annual. After the two years of dismal failures and ordering replacements for misspellings of names etc. We decided it would be worth it to do it on our own, even if we didn't get the volume discount and we wanted to take it locally to the Reno area. It turned out the pricing was about the same and the service was a zillion times better. We sat down with Adrienne initially and told her what our awards event was all about, what kind of budget we had and about our concerns about correct spellings, years, information etc. She listened and pulled out some catalogs with some ideas. It was a tricky process, because both my co-organizer and I were eligible for awards so we had to have the winners names called in later without us knowing but still get everything correct. We had one small correction at the end (a mistake on our side) but it was caught and corrected onsite right away last minute. That could not have happened if we had used a company out of this area. The awards were beautiful! Adrienne and her team were a pleasure to work with and I would highly recommend them if you need trophies, or awards for your company or organization. They got it done correctly, within the same price range and on time. We didn't have to pay an out of town company for additional shipping and they were able to make adjustments for us on the fly. Thank you Motivision for making us look like rockstars to our members.

Motivision is hands down top notch! They made us an amazing trophy for a chili cook-off at work…read more There was an issue with delivery of one of the parts after a big snowstorm and both Tena and Adrienne went out of their way to ensure we were satisfied. Tena took time out of her busy day to hand deliver the trophy to our office same day. If you want excellent service, a great product, and affordable pricing, Motivision is your go-to!!!!

I have used glasswithatwist.com several times for etched glassware. Their customer service and…read morequality are amazing. When I sent in my design on a Friday, they had an improvement option for me on Monday morning that I was so happy with I asked if I could add to my order. I spoke with Nikki, and she was able to clarify some questions on ordering and shipping. Everything worked perfectly, and will absolutely continue to use them.

Impressive customer service! I ordered full color printed pint glasses for a client. The sample…read morecame out beautifully, but the quality of the order came out a little different, slightly blurrier than the sample. I called, they fixed the issue right away and reshipped, and we are very happy with the end product. Very responsive, professional team - shoutouts to Nikki and Nicki! I highly recommend them and will definitely work with Glass with a Twist again for our next project!

A CUSTOM PRINTER is not easy to find...And it is NO WONDER this company has 100% FIVE star reviews…read more Robert has gone above and beyond to get me this quote. Finding a company that takes customer service SERIOUSLY is AMAZING these days...finding a company with great customer service FOLLOW-THRU...great communication AND providing the service for $100's of dollars LESS than other quotes...THAT is PRICELESS. I highly recommend Reno Type. We have found our custom printer! I'm posting pics of an email that demonstrates Robert's excellent communication. It is almost impossible to find such thorough communication these days. If you are busy, Reno Type is your best bet. Robert has handled everything through email. If you find this review helpful please VOTE!

I had initially planned on getting a flyer printed at Office Depot but they didn't offer the square…read moresize I needed. I was nervous that if I sourced locally the cost for 25 flyers would go up significantly. Either way I called Reno Type and was pleasantly attended by Charles who took all my information down and helped me through the whole process We started an email conversation as there were details that had to be exchanged. Turnaround time was about a day and a half- amazing. And they were able to provide me with the square size I needed at a fair price. When I got to the store to pick the flyers I got to meet Charles which was very nice since I got to thank him in person.

The last two times I have ordered items from Things Remembered the engraved poorly. One time, the…read moreframe was damaged during the engraving. The second time, the letters were so smashed together, you could not read what it said. This will be the last time I purchase from them.

I came in 2 days before Christmas in a panic because grandmas gift from Etsy came in, and it was…read moreall wrong. Carrie helped me find the perfect little mug and had it ready for me in 40 mins!! All two days before Christmas! She was absolutely wonderful and made my worry disappear. I'm usually a "shop small if you can" type of person, but this whole process was so simple and affordable. I'll definitely keep them in mind for future orders.