Came in here because the Verizon on Merle Hay in Des Moines closed at 6. My phone was being crazy…read moreand wasn't letting me access anything. I called this location and asked before driving that way if they had what I needed. This store closed later then the one on Merle Hay. ( Merle hay closed at 6 this location at 7) Cory assisted me and helped me out. Although we couldn't figure out why my phone wasn't functioning and going blank on me I updated to the new iphone14. He explained everything to detail and made me aware of the charges I'd be seeing in my account. He was patient and even offered my girls a refreshment. Definitely will be going back to this location!

Literally stood there for 20 minutes and wasn't even greeted, so I walked out. A waste of my time,…read moreI only get around an hour for lunch.

Great service - get your satellite service through these guys instead of Directv. Seriously.read more

From the owner: Satellite City has been servicing Des Moines and surrounding communities sInce 2005. We specialize…read morein commercial and residential solutions Including HDTV's, surveillance cameras, audio systems, home theater, smart home and internet solutions. Call us today and start experiencing the best service the Des Moines area has to offer!

They do a great job of installing & are a big help when a problem comes up with a carrier.read more

From the owner: The Choice is Clear...Crystal Clear! Your Local Authorized DIRECTV Dealer. Residential and…read morecommercial entertainment experts. Applications Include home, apartment complex, hotels and lodging and institutions. We have provided legendary customer service for over 15 years in all of Central Region. Call now and take advantage of free residential installation. Mention code Website and receive additional savings and special promotions. We are looking forward to serving you!

The customer service was incredible, some young man helped me get in and out the door and with what…read moreI needed and answer all my questions with the quickness!

You should pay more, let me tell you why..... My husband and…read moreI went to our local Wal Mart and signed up for US Cellular service. Shortly after signing up our phone was destroyed. Teenagers!!! We tried to go back to the Wal Mart in Ankeny to purchase a new phone and was told that the only phones that were compatible with our service contract were the REALLY expensive ones that I don't think many people could affort straight out of pocket and due to the fact that our plan was a plan through Wal Mart we could not obtain a phone on payments. The only choice we had was a "camping phone". Apparently Wal Mart was no longer going to be doing that kind of service contract through US Cellular. We went to both of our local US Cellular stores and was just given the national number for customer service. Upon calling I got a very uncooperative man who advised me I could not shut off our service without paying a early termination fee (even though we had just paid our bill and had a $0.00 balance on our account). I tried to ask him if we could purchase a phone through them that we could use with our service contract or something. He advised me that no, I could not. They had NO phones that would be appropriate for our contract. At this time I told him we would no longer be doing business with US Cellular, he advised me that they would not shut off service and would continue to charge us a montly plan fee until me paid off the contract and early termination fee to get it to stop. Now, according to the last correspondence I received owe more than $200.00 for service we have NOT used due to not being able to purchase a new phone and to get them to stop we have to still pay the early termination fee. DO NOT DO BUSINESS with this ratchet company. I am considering contaction the Polk County Attorney. This has got to be illegal on some level.

One of the best DIRECTV dealers in Iowa. Residential and Commercial. Boy do they take great care if…read moretheir customers!!

I didn't like the customer service they provided. I had to call multi-times to ask question that I…read morefigured they would do. Jesus my rep wanted me to do all his work, made me buy a router and then it didn't work out. So I am out $99.00 and now have to contact Mediacom. Wont go back to them

very upset over losing fox local, KLJB station for a whole year. Over contract dispute No apology…read moreor offer of credit. Midwest Illinois can't watch any Chicago sports! Only thing Dish says is to call KLJB and complain. They don't care customers are real upset

Continues charge me and uses threats and says nobody will believe me because they don't have it…read morenoted on the account. Reps disconnected the call multiple times. worst customer service ever, super rude and unhelpful. I have received the worst service with century link than any other company.

I went to buy 2 new phones. I kept asking if there were extra hidden charges for not paying for the…read morephones outright, they said no. I said I don't like surprise charges. The guy asked if I'd like to try their router/internet for a charge of $27.? For 2weeks. If I don't like it bring it back. I brought it back after 4 days bc we couldn't even stream video games. They did not tell me there was a $37.? Restocking fee. So I was charged $65 for nothing. No one answers the phone there either. I'm not going there again. I will drive to Ankeny or Grimes. Had I been told about the restocking fee I would have never even tried it. What a scam!!

I went in there regarding an update. The gentleman that that was there was less than helpful. He…read moredidn't attempt to answer my question and never took his hands out of his pockets. No one else that was working there spoke up either. So I left. Was going to go to another store but it was closed, as in moved.

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Friendly knowledgeable service, quick repairs, and very reasonable prices. They were amazing and my…read morephone is finally fixed!