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    Avra Valley Hardware

    4.0 (2 reviews)

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    1 month ago

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    Paul's Ace Hardware

    Paul's Ace Hardware

    2.8(19 reviews)
    20.2 mi
    $$

    Went in to get a few necessities to clean our home. I mentioned to my husband that I was going to…read moreswing by a large hardware store when he suggested I go to Ace Hardware. We prefer to support small businesses when we are able to I was pleased by the suggestion. I went into the store to shop and wasn't greeted...no big deal. In the aisle, the two make employees broke their conversation to see if I needed assistance. I did not. I found the store to have an adequate selection albeit not exactly the things I was looking for. The store is convenient, parking is convenient and it's definitely a place to stop if you need something for the house quick. My biggest complaint and the reason I won't be back anytime soon is the cashier. She barely acknowledged me at the register and was extremely dismissive. I know she was capable of speaking because I heard her conversing with the male employees about the hot weather. Maybe the only requirement for employment at this store is to fog a mirror because it's certainly not friendliness or interacting pleasantly with customers. I still love the idea of shopping small and hate to penalize a business for such poor performance by an employee. However, friendliness and customer care are definitely the weak links here.

    Went in today to buy some one way security screws. Bill had a customer and I said I needed help. He…read morethen ignored me and took another person who walked in behind me. He them walked away out of the hardware area and disappeared. I waited a minute and looked around. No one to be seen. So, I left. It is usually good there but this is the second time something like this happened.

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    Paul's Ace Hardware - Needed a few essential to tidy up the new house

    Needed a few essential to tidy up the new house

    Paul's Ace Hardware - Stolen mason jar lid. Just kidding.

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    Stolen mason jar lid. Just kidding.

    Ace Hardware - Store Front

    Ace Hardware

    3.9(33 reviews)
    23.5 miIron Horse
    $

    Recommend: Yes for a SMALL Ace Hardware filled with caring Staff. Beware of the most atrocious…read moreparking lot I've seen since the 70's. And I mean atroooooocious parking! We've all been to many AH stores so the point here is that you'll walk in to an extremely if not ultra cramped store, IF you can snag one of the 7 parking spots?? It begs a serious business question, why on earth would you put an AH 'here'?? Okay, THAT being said, when you look at HOW the store is ran, I've stepped in here numerous times prior to this review and always, and I mean ALWAYS am greeted, and addressed if not numerous times if I can be helped to find anything, from almost every employee you bump into. I very MUCH appreciate that!! The store is extremely limited in stock variables when considering the other extremely large stores here in Tucson but the hospitality is top notch, IMO. Honestly, the store needs to be placed elsewhere since it's right downtown and really could bring in SO MUCH more business if repositioned, but again, that parking lot.... LOL. Anyways, great little store for sure, if you can get a parking spot. ;-)

    I go almost every day and every time I go the two white woman have a problem , rude , they don't…read morehave any manners , they hiss hum about everything , they don't like to go in and work , all they do is ring people out and it seems like it's the hardest job , I get it people are rude but it's your job not to specifically when people come in without an attitude, thank you for the rest of the crew there the guys and the one Hispanic woman, has nothing to do with race but unfortunately it seems like it . Simone there in the store is aware of this hopefully it gets better hate to think about going in there but it's a (convenience!) but if they continue I will drive 20 min away and go to Lowell's

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    Ace Hardware - Company Logo

    Company Logo

    Ace Hardware
    Ace Hardware - Chicks

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    Avra Valley Hardware - hardware - Updated May 2026

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