They lied to me. They said I needed 3 partial crowns. The other dentist said NONE. Scam!

I have been a loyal patient of Avra Dental since it opened and have referred many family members over the years, but my experience has drastically changed since the departure of Dr. Jabaiti. The lack of communication regarding his exit was alarming; not only were we unaware of his departure, but the office also transitioned his patients to Dr. Malinoff without any prior notice. Reluctantly, my family and I chose to stay, hoping the quality of care would remain at the high standard set by Dr. Jabaiti. Unfortunately, that was not the case. The front office staff has become increasingly rude and unprofessional. They lack transparency and have consistently failed to inform patients about significant changes. On multiple occasions, I have found myself on the phone only to have staff members hang up on me without explanation. Moreover, since Dr. Malinoff took over, I have faced numerous issues with insurance billing. Under Dr. Jabaiti's care, I never experienced any insurance denials, but now, treatments are being denied left and right. After contacting my insurance, I learned that Avra Dental was not submitting the necessary documentation for approval. Despite my persistence, the front office insisted that everything was submitted correctly. It took months of back-and-forth before they finally sent the right information, resulting in an eventual approval. The rudeness of the staff has made each interaction a struggle. We tolerated this behavior because Dr. Jabaiti was an exceptional dentist, but now it feels like the office is in complete disarray. To make matters worse, I was recently informed that they are no longer in contract with my insurance, and with appointments looming for myself and family members, this left us scrambling to find a new dentist. There was no prior notice about this change, forcing us to rush and find alternatives. When I called my insurance to clarify, they explained that Avra Dental chose to stop accepting my insurance, despite the fact that they were still in-network. After persistent emails, I finally received my dental records to facilitate the transition to a new provider. However, for a family member's treatment, they had to go through multiple temporaries, and the assistants did not do a proper job. One temporary fell off in just one day! In summary, Avra Dental has become a source of stress rather than care. Save yourself the hassle and seek a dental office that values communication and patient care. read more

Sadly, this kind and communicative practice has been sold to a rude and condescending dentist who doesn't show his face to new patients, says everything possible is wrong and slaps you with a 15,000 invoice of proposed dental care. I shouldn't have been so mad. i wish I would have laughed. Run, don't walk. This practice will either leave you traumatized or doubled up in laughter at the insane lack of bedside manner and reasonability. read more

I didn't look at the reviews before booking but I'm glad I didn't cause they would have scared me away! I had a great visit here, X-rays were uncomfortable but I've never been to a dentist with comfortable X-rays! It's only 5-10 minutes of it so you will be just fine! It has to be done! The dentist himself was very nice and friendly! He told me I didn't have any cavities and needed to wear a nightguard due to teeth chipping and a pothole in a tooth! They did a camera in my mouth to custom make the nightguard! Overall I really like my experience, they cleaned and polished my teeth and my teeth felt super clean after! read more

The quality of the dental work was not good. - They fixed my temporary crown wrong and it caused overall discomfort in my mouth, I had to go back to get it fixed and it still was not fixed so I had to stay with it for a two weeks until my permanent crown would be ready. - on the day the permanent crown was supposed to be fixed, it did not fit and they had to do it all over again and I have to go back again in two weeks. - They were very eager to collect payment as soon as I walked in the door even before the service was provided. - The doctor was not even apologetic or helpful explain why the crown was not firing. He just casually let me know he will have to get it re molded and fixed in two weeks. A lot of my time wasted. Over all my experience was not good and I will be finding another dentist. read more

I had a bad experience with a prior dentist that kept cancelling my appointments and found Avra Dental via my insurance in-network list. They were by far the best rated dentist out of all the providers on the list so I went with them. These guys got me in within 2 days of calling, I didn't wait long in the lobby, nor in the chair, they took x-rays, AND they did a cleaning for me, all in the same day! Dr. Jabaiti is the bomb! Super nice and friendly guy. So immediately happy with my change to this office! read more

I feel like I need to warn people about this dental office for multiple reasons. 1. My X-rays were PAINFUL - the tech that did them must have not had much experience because I was literally tearing up because the x-ray plates were digging so far into my mouth. Honestly, I don't know why I didn't walk out sooner. 2. The dentist said that I had three cavities in the grooves of my teeth. This seemed very odd, since I have rarely have a cavity, so I drove all the way to Orange County to go to my previous dentist for a second opinion. They confirmed that they were just STAINS in my teeth, not cavities. Thank god I didn't have them drill into the grooves of my teeth for NO REASON. I honestly should have insisted that they didn't bill my insurance for the cringeworthy experience, but I was so traumatized that I just wanted to get out of there. read more

I don't know whats up with all these bad reviews this dentist is the best cause I been having bad luck finding a dentist he does take a bit to see you because he is the only dentist there cause he is the owner and he is super nice he make sure that he not hurting you he a really good dentist I really recommend this place cause the dentist I've last seen rip me off tried to charge me hundreds of dollars and they had removed my last wisdom tooth and later on they told me I had another wisdom tooth and I was like the F that crazy I did not like that so I'm glad I found this dentist thank you!!! read more

Takes wayyy too long. I waited a whole two hrs before they did anything and there were only a few other people being seen(I heard someone else complain bc they had been waiting for an hour as well). When the doctor went to numb my mouth he poked me in the lip with the needle and I don't think I will be going back. By far the worst experience I have ever had at a dental office. I have never not trusted a dentist very disappointed. read more

Our first time here and the offices are clean and beautiful. Very nice front office staff and my dentist Dr K has wonderful "bedside manner". Happy with my new dentist! read more

Dentist is amazing! Front office staff rude and nasty. Must be a prerequisite before getting hired. I referred two coworkers to this office and both of them had horrible front office experience. As did I when going in for a follow up for my husband. Looks like it's time to find another dental office with better staff. Just wish I could take Dr. Jabaiti to where I end up. Do better front office staff, or find another job!! read more

Although the dentist is very nice, his staff are rude and condescending. It's a shame how management can be such a detriment to a business. I am looking for a new dentist will no longer give them any more of my business. read more

I would put Zero if that was possible. Such a rude staff both Mary and the other girl! I had a cracked teeth and called them on Thursday They had no appointments or didn't give me a price range for a crown, they said they need to charge me $80 for that if self pay or I have to provide my insurance a day prior to the appointment or they can't see me!! I didn't use my insurance for eeeeeeeveeeer and I have a card just with a group number no actual. I asked them if i can being the card on the day of the appointment they said No, pay out of pocket!!story short such a rude office staff I don't wanna deal with them! When u go emergency room they get ur info and send you a bill or charge your insurance, I don't understand how they can't do it!!! read more

This team went above and beyond for me. They have an amazing love for their patients and i truly feel appreciated and heard. They guided me through every step of the process with my dental work. Referred me to someone who could help me with my TMJ and my crossbite. I also made 3 referrals and they have a referral program for each person referred by name you receive $50 off a procedure. I will continue to refer people and will be takin my daughter her. I trust them!!! read more

I was a bit skeptical about visiting a dentist during the pandemic, but as things were starting to get better I figured that I should go. Avra Dental is super big and very clean. They were able to book an appt for me over on a Saturday which was definitely very nice since it's hard to get a cleaning on a weekday due to work. My overall appointment took a long time. I was seated a few minutes after arriving, but I didnt get my cleaning til about 40-50 minutes later since they were busy. Cleaning was about 20-30 minutes. I also thought I would get a goodie bag with a toothbrush, toothpaste, and floss on my way out but I was a bit sad that I didn't get one since all of the other dentists that I've been to always gave it out. Overall, I would come back since they are open on Saturdays and if I really needed a cleaning. You will also need to have your phone with you to pass time while your waiting to be worked on. read more

AVRA DENTAL/ 1708 S. Victoria Ave B, Ventura California In March 2023, I had a broken tooth, lower right back area. After my x-rays, Dr Jabaiti explained I would need a crown. After preparing my tooth for a temporary cap, he then informed me that the tooth next to my broken tooth was so decayed. Onto say, I would need a second crown. I had not experienced any pain from my decayed tooth. Dr explained he was unable to see my decayed tooth on my earlier x-ray. During my several visits for my crowns, there were 3 dentists working on my mouth. Running back and forth in and out. One is doing 1 thing and the other back into complete, etc. I have never received this type of teamwork from any dental office. From so many hands in my mouth, I'm extremely upset with my results!!! For over a year now, when flossing between the two crowns, the flossing string gets caught on a snag. I have to floss slow. Worried, I'm going to pop the crowns off. The floss just hangs between the crown until I gently retrieve it all. Lastly, I was asked to take a second x-ray after the work was complete. A different Denist said, "Oh, Dr Jabaiti, who was out sick this day, made note to inform me of another major decay." This was on my upper right, back area. This week, I went to my 1 dental appt with a new Denist. I have not 1 cavity in my mouth!! Lie after lie, and they continued to call asking me to schedule for decay tooth and cleaning! read more

Went here for the first time a couple weeks ago. They tried to tell me that I needed a crown on my front tooth but recommended that I get crowns on both of my front teeth and a night guard because I supposedly grind my teeth. They tried ripping me off for a grand total of ALMOST $2,000!!! Mind you this was after what my dental insurance covered a portion. I ended up paying out of pocket for a second opinion with my old dentist (who unfortunately doesn't take my new insurance) and he said that they were definitely ripping me off because I didn't need crowns; just a filling for a small stain that could potentially turn into a cavity. I HIGHLY encourage you to get a second opinion!!!!! I recommend Dr. Matt Wallace because he's amazing. read more

I will NEVER leave Dr Jabaiti I am following him through his amazing journey as a dentist ever since he was at Oxnard Dentistry now with his new office Avra Dentistry (SO CONVENIENT AND CLOSE TO MY HOME) I am very SATISFIED by the courteous BACK staff. When I walked in the front office the girl by the name of Mary made a face at me and I felt that was not the proper way to greet a patient as first impression more since you are the first person a patient sees for the benefit of your business to roll well. I then was assisted by another young lady who showed the opposite side of this other staff employee. (This is why they got a 4 out of 5). I suggest you bring it up to her attention to always be courteous ,smile and not look like you have a fart stuck up your butt. Dr Jabaiti is a hands on amazing wonderful dentist who explains in detail ANY concerns you may have and leaves you leaving his office doubt free and feeling 100%. Evelyn did my X-rays and she was very alert whenever i felt discomfort she made sure to adjust the instrument as best as possible so I would not feel as little or any discomfort as possible. I then learned she was an intern and HIGHLY suggest she gets hired! Dr Jabaiti keep continuing to do what you are doing you are an AMAZING DENTIST! Your Favorite Patient read more

Terrible experience just by calling. This review does not reflect care quality as I did not receive any care. However, based on the rudeness and lack of empathy of the receptionist, I quickly changed providers without stepping foot into the clinic. Customer service is the first point of contact and can determine a relationship, which is what drove me to make this review. Their website states they do emergency appointments, when I called to try to get in asap due to what I believe is a crown infection, I was told that because I'm a new patient they won't give me an emergency appointment. Ok, understandable. I called in tears because of the pain, so I asked if maybe I should go to urgent care, her response was in the tone of "are you dumb" - she said urgent care doesn't work on mouths- again, it was the tone. No "Sorry we couldn't help you, or I hope you feel better " nothing showing sympathy to clearly someone experiencing a dental crisis. I called a different dental clinic that gladly took me in and helped me. This is my experience based on the phone call (again, I didn't see a dentist). read more

Kind and gentle dentist and hygienists. They would frequently check in to make sure I was doing okay and were responsive and patient when I had questions. I just had a good feeling being here - it's really nice when you're at the dentist to not feel like your mouth is being invaded, or to not feel shamed for whatever issues are going on in your mouth. Usually I put off making the 6 mo cleaning appt, but this time I'm happy to do it. Hoping that this will be a place I stay with for a while. Also, a quick note that I appreciate their attentiveness to covid-related procedures - they reminded me to put on my mask when I started to leave my room to walk to the exit as I had forgotten. Happy I gave a new office a shot. read more

Very nice and clean environment very nice looking everyone is very friendly and kind. Location is very noticeable and easy to find read more

Avra Dental - General Dentistry Near Me - Ventura, California

Love their modern & clean environment. Everyone is so friendly and the music is always spot on and makes me so much more comfortable. So far me and my son have gone and they put Cocomelon on for him in the lobby and he was sold. Haha! Will definitely continue to use Avra! read more

I am a new patient at Avra Dental and all I can say is that I had a very positive experience! Especially in today's world situation "COVID-19", Avra Dental is very clean and is taking the pandemic very serious! Not only is there office stunning, but their workforce is also very receiving and friendly! The doctors and the dental assistants are also very kind and gentle with your teeth! read more

Avra Dental - Avra Dental! - General Dentistry Near Me - Ventura, California

I really wanted to like this place because of the rating and location but it wasn't what I was hoping for. The staff was incredibly friendly but the dentist I met with wasn't what I expected. He was very blunt and when I tried to ask questions he just kept repeating what he had told me initially which is what I wasn't understanding. A little background, I like going to dentist and had been going every 6 months but my regular dentist was out in LA and I wanted someone local. The new dentist told me I needed extensive work which is probably the case but the way that he explained it to me felt like a total cash grab. I'm not perfect at taking care of my teeth but the way he told me what I needed made me uneasy and wanting a second opinion. I don't have a dental background and was trying to understand what he was telling me and a better explanation as to why I needed it instead I ended up leaving feeling stupid. read more

I would highly recommend Avra dental. Crystal at the front desk welcomed us and was very helpful and sweet in scheduling an appointments for us super quickly. I like their system here.. xrays, cleanings , fillings - one stop shop and you don't have to wait to long. Also they take medical.. so that's a huge plus. 5 stars.. for sure. read more

Amazing service would recommend.Dr.Jabaiti is a very caring dentist.The staff here are really nice and helpful.

My previous dentist retired and I wasn't sure where to go. I also had new insurance and Avra was listed. I decided to try Avra and I was quite nervous but the experience was fine. Doctor was very nice and he did not pressure me with upsell. I will be returning. read more

I was looking for a new dentist & my friend referred me here. I am so happy with my visit ! They have very innovative technology that I never saw in my previous dentist. The staff is very nice & professional. Overall, I am happy with my service & the transparency read more

Dr. Jabaiti and his staff offer an excellent dental service for our community. They use the most modern technologies for diagnosing and treating required dental work. I am so happy with Avra Dental! read more

I had such a great experience with this dentist! Not only were they able to get me in quickly, the office is gorgeous, staff friendly and helpful and the dentist is trustworthy... no expensive up selling or pushy attitude. He got me in and out quickly as well. I will definitely be returning again. read more

I found my new dentist! Dr Jabaiti was friendly informative and efficient. Absolutely no pressure. After a former dentist who answered questions with cryptic responses, this was exactly what I needed. The rest of his staff was friendly and extremely professional. The office is modern and I felt completely comfortable (though I had to put on a sweater cause it was chilly). I've already made my return appointment. read more

Front office are super unprofessional, and incompetent. Very lazy front office staff. One of their hygienists also very rough w my sons gums during his prophy. (Dental cleaning) I asked the staff to email my X-rays SEVERAL counts within the same hour which takes LESS that 10 seconds to send to another DDS. They were NEVER sent which mean I was forced to re-take MORE X-rays at my specialists office when I had JUST taken FMX full mouth X-rays here at Avra dental just the day before. Which meant MORE radiation exposure. Front office do not know what they're doing and very unprofessional. I mean as dental staff you're dealing w peoples finances and lives here. Lazy and rude staff. Do NOT RECOMMEND at all!!! read more

First time here. Love it so far. Very clean. Now that i'm here I'm so excited. I left my other dentist of over 10 years cuz I moved so I'm excited to form this new relationship with a new DSS near by. read more

Avra Dental - Waiting room - General Dentistry Near Me - Ventura, California

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The dentists are nice however everytime i have an appointment for myself or my children we have waited two hours or even longer to be seen. Also my son was having pretty severe pain in his tooth especially when eating or drinking and they say they provide emergency services but wouldn't take my son after 4 oclock and refused to help him. They don't close till 7 pm according to their website and it was 5 oclock when I brought him in and the front desk was very rude. On top of that my son had a prior visit where they put a sealant on his tooth they said to prevent a cavity that looked like it was starting to form. We moved to a different part of town and ended up going to a new dentist. X-rays showed my son ended up having a cavity in his back tooth but unfortunately they couldn't do the filling because Avra dental billed our insurance for the filling in that tooth when all they did was put a sealant on it and my insurance only covered one filling a year. read more

Saw several great reviews on this practice when searching for a new Dentist and they were all true!! Nice office and GREAT staff ... Best of all yes. They take Medi-Cal thank goodness. read more

I am so happy we found Avra Dental. I haven't found a dentist I've liked since my childhood dentist retired 15 years ago, but Dr. Jabaiti is wonderful. He is thorough and quick and does high quality work. Everyone who works there is friendly and they seem genuinely happy to be there. My mother-in-law is a dental assistant in another city, so my husband is pretty particular about dentists and he, too, has been very impressed with Avra. We will be lifelong patients here! read more

I am so appreciative of the outstanding care & respect from Dr. Rob and the entire staff at Avra! I have been searching, for years in Ventura, for a practice that could ease my anxiety and fix my periodontal issues quickly. I found Avra & will Look no more! My last dentist broke off a piece of surgical steel in my tooth and sealed it inside! At Avra the equipment is all contemporary. The office is efficient and incredibly clean. I was in and out of there because of the great business model and awesome staff! I even made my partner an apt. on the way out. read more

Normally I would go to a different dental office but since this crazy year dealing with COVID a lot of office closed down, I'm so thankful that Dr. Jabaiti's office was open to treat me and get me out of pain. I'm so lucky that I found an office that is not over crowed and he dr and staff care about my safety and of course theirs to. They took my temperature asked me a few COVID questions. The office it self was super clean and made me feel comfortable. The root canal and crown didn't take him to long to do and now I feel normal again no pain, no swollen face!!! I highly recommend this office 100%. Thankful and pleased with him. read more

Everyone was very nice and competent--from the front desk staff to the hygienist to the dentist. What makes this less than a 5-star review are various "setting" issues. First is the horrible potpourri-type scent being pumped into all the rooms (this sort of thing gives me an immediate headache). My former dentist did the same thing but only in the waiting area, so I had the option of waiting outside until it was time to go inside and into the treatment area. Second was the flatscreen mounted a couple feet from the end of the dental chair; the staff person was great and turned it off when I requested. Third was the volume of music being played throughout the rooms. As a person who sometimes gets anxious at the dentist's, I like to lose myself in reading while I wait, and the loudness of the music made this very difficult. I'll go back again because the staff was great, but would love to see them get rid of the scent and turn down the volume. read more

I came to see Dr. Jabaiti when I was experiencing really bad toothpain and he was able to rid my pain plus the office was extremely clean, he took all the precautions to keep both of us safe! I would gladly come here again. I usually hate the dentist but had such a good experience here! read more