Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

Long overdue review. Excellent service. Safe, on time, clean vehicle, polite driver. Really…read morecouldn't ask for more.

Booked a car seat. Confirmed the car seat. Paid a premium (could've just taken a cab) for a car…read moreseat. Guy arrives. No car seat.

My wife and I were visiting family in Ct. We had a midweek…read morenoon flight to California. DEEPAK, the driver from All QUEST arrived early and we were off for the Newark airport. He had studied the traffic; took the most sensible, least obtrusive route. Saving time and eliminating aggravation! He was professional, personable, and we thoroughly enjoyed our conversation. The car was roomy, comfortable, and clean. As our granddaughter would say: ALL QUEST LIMOUSINE made this experience EASY PEASY. We will use them on all future trips from Newark airport to Stamford, Ct. The price was all-inconclusive (fare, tolls, and tip), so there was no confusion about the charge. Now that we know about ALL QUEST, we have one less detail to angst over. thank you, Phil and Florie L. Marin County, California

What an amazing car service…read more Our driver - Javed- was incredible. Not only was he was an excellent driver and very professional, but he went above and beyond helping us track down our lost bags from a different terminal at JFK and even returned a left behind passport to us after the trip. This place is great - don't hesitate to book your next trip with them!!

Excellent service and great price for the amount of time rented. Driver was really professional and…read moreI knew we were in good hands. I recommend

ABSOLUTELY NOT !! My grandmother hired them to drive 14 of us, with two babies, in a coach bus to…read moreour vacation. They sent a party bus, claiming their coach bus broke down; on, that's fine things happen, right? However, the party bus is not child safe, could not have babies in their car seats as was not able to hook up anywhere. And it all goes downhill from there.... 1. We had to take baby wipes to clean the inside as it was filthy!! Sticky, dirty, it was appalling. 2. The suspension on the bus needs to be checked. While holding onto the babies, we are being jumbled around the seats, often being bounced into the air. 3. The shades on the windows do not work, as they would not pull up and when we tried to they would get bunched up. 4. The wires for the lights in the ceiling were exposed, just waiting for someone to grab onto them. 5. We found opened bottled beverages all over the bus; water bottles and alcohol. Great for kids right... 6. We found broken glass inside the drink compartment and across the window sill. We cleaned it up to avoid anyone getting hurt. 7. When picking us up after vacation, the drive was an hour late. They claimed because of the storm the night prior, the driver was behind... ? Anytime we called for an eta we were given "12 minutes away," "6 minutes away," "20 minutes away," and so on. If you have to be somewhere at 9, leave early to accommodate traffic. 8. The driver was texting and driving!! When we called the company to report him, they immediately backed him up saying "oh he's using his gps on his phone." I have attached the photo we took of him to this post... very clearly texting as you can see the keyboard of emoji's and call button in the contact he's texting. When my grandmother wrote a bad review, they have now blocked her post and her from their Facebook page, AND started harassing her with texts and phone calls. Apparently the owner will be calling her on Friday to hear her out. But then why can't her post be up...? No wonder they have a 5 star review, they delete the bad ones. BE CAREFUL HIRING THIS COMPANY!!

When you need transportation for your family, you need to have trust. I want to know that they will…read morebe there on time and I want to know that they will send a quality driver who is focused on making the experience a pleasant one. Helen is the skipper of this squadron and she is on her game! After coordinating some tricky details with her on a few occasions, it is obvious that her entire philosophy is geared so that you get excellence, every time. Nicely done.

Used them a few times from Greenwich to HPN and to Newark. Always early, great cars, professional…read moredrivers. Highly recommend.

Just reserved a Hummer stretch limo for 12 people for my best friend's bachelorette party, we got a…read morepoint-to-point service from Brooklyn to Manhattan. Sergio answered all of my questions and was super helpful before the date of our pick up. We had the best time, and our driver, Ahmed arrived early. Definitely would book again through Best Limo NYC!

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

If you're flying between Ohare and LGA you can pretty much guarantee a delay. And that's what…read morehappened on our recent trip to LGA. We arrived exhausted and hungry so I was happy I had arranged for Rudy's to pick us up. Our driver was waiting for us in the car services pickup and easy to spot thanks to an orange light on the roof. My kids were beyond impressed (as was I) with this sweet Mercedes Benz equipped with massage chairs, wifi and more. Fancy schmancy. We spent a lot of time in traffic making our way to CT, but our driver couldn't have been nicer and very patient. Fortunately, our trip back to LGA on Monday morning was much smoother and we only spent 30 min in a Rudy's car then, but my kids still appreciated all the bells and whistles. And I appreciated not having to navigate the roads of NY in a rental car. Per my request they also provided a booster seat for my 8 year old. One ride from LGA to Darien, CT was over $200 so certainly pricey, but it was a great experience and I'd be likely to use them again.

I've been driven by Rudy's drivers for many years and they are terrific,…read moreDependable, pleasant, efficient, accommodating. Due to an unexpected stopover last night, Mary was wonderful. Knowledgable, pleasant and so helpful. They are the best.