Overall, I had a really good experience with Solar Alternatives. The install itself moved fairly…read morequick, and everyone I dealt with was knowledgeable, professional, and easy to work with. What I also appreciated was that they do not just focus on selling you solar. They also looked at energy efficiency and helped identify upgrades that could reduce my overall usage, which I think is a big part of the value. Saving energy and producing energy should go hand in hand. A full battery system was out of my budget for now, but I was glad to learn there were still daylight backup options that let me use solar power during a daytime outage. That made solar feel a lot more practical for me now, while still giving me the option to add a battery later. Most of the delays I experienced had more to do with New Orleans permitting and Entergy-related bureaucracy than Solar Alternatives. Unfortunately, that seems to come with the territory here. Even so, my total timeline was about 3 months, which still seems better than a lot of what I found online, where 4 to 6 months looks pretty normal.

I neeeded a company to replace/install a micro-inverter. Dawson came out on time in the cold and…read moredid the job quickly. Very pleased with Dawson and the whole experience. Recommend Solar Alternatives if you need work on your Solar System.

Nola Solar Energy is a great small business. Everything from the first phone call was very…read moreefficient, professional and polite. Kazim and Umut were always very timely and knowledgeable with excellent communication and very polite. They answered my service call within 24 hours, diagnosed the problem and presented great solutions. They really worked with me to have the best solution for the long term that had the most benefits. I am so pleased to have a solar company that I can rely on for maintenance as well as problems and is very fairly priced. These guys are what all business owners should be like. Thanks

From the owner: Nola Solar Energy delivers responsive and ongoing maintenance services to ensure peak facility…read morerevenue and performance. This comprehensive approach to energy management means full systems analysis with overall reduced operating costs and minimal expenditure. We are fast and affordable, we don't make the customers wait.

South Coast Solar's level of expertise and professionalism was amazing. Rebekah managed all aspects…read moreof our job, including helping with an associated grant application. The installers--Mitch, Thurman, Elijah, Kenny, Spencer, and Earl--deserve a shout-out for their spectacular workmanship and for keeping the job site clean. We're completely satisfied with every aspect of our dealings with South Coast Solar and would definitely hire them to manage our next solar project.

South Coast recently installed solar panels on my house. They were great in terms of explaining the…read moreoptions, modeling the performance, keeping me updated on the progress, and analyzing the production after everything was turned on. They clearly have a lot of experience with this process. I worked with Rebekah and Ashley and they were both great.

The owner and sales force were/are unprofessional, disreputable, and liars. I am still waiting for…read morethem to fulfill their contract with us 1year after the installation is completed. for The past year I've emailed, called, and texted but I have never been called back. They are listed as the company that I go to for maintenance but they seemed to have gone dark. Even their website is no longer up. SMH Avoid avoid avoid

Just an awful company from top to bottom. Overpromise and underdeliver every time. Don't pay…read moreemployees money they've earned. Poor customer service. No accountability and complete lack of morals and business ethics. Horrible company.

Service Dept is terrible. Cancelled appointment 3 times…read more According to the lady in the office . She said the crew was sent out of town on the day of my service appointment and that she has no control where the boss sends people . Said this has happened many times before I would not use them . They never answer the phone in see when transferred to service And don't call you back Tech came to the house and realized they didn't have the right equiptment to install a monitoring system. They took the system with them saying they would be back in 2 days. 2 days later cancelled the appointment again I had to go to Joule and get my equipment back Hired new company

Hi, our solar panels have not been working. There is an apparent 25 year warranty (see picture…read morebelow) but I haven't gotten any response to emails, phone calls, or inquiries via the website for almost 6 months now. The panels were installed 11/13/2014. Please contact us to remedy this situation.

Chris was prompt, knowledgeable and friendly. My Solar System with Battery and Inverter were back…read moreup and working 100%. He charged me what he said he would, made some recommendations and was done in less time than I thought. He is a Great Guy, Honest and helpful. I would recommend him for any job, because he has the right attitude and skills. Something not often found in today's work place. Great Job Chris!!

Christian and team were timely, communicative, and professional. Use them for your solar needs!read more

Dude was super quick with it. Very knowledgeable. I had a couple outlets blow out and it took like…read morean hour to find him on yelp and get it fixed altogether. Would def recommend for anybody with the same issue.

On Call Electrical Solution was very prompt upon calling them for service. Finished the job in a…read moretimely manner. I will use them in the future and will recommend to others.

Great and knowledgeable staff who are very reliable and punctual to all appointments I have…read morescheduled with them. I heard about them through word of mouth and got a quote from Ed, the owner and they were more affordable than many other businesses around town. I've been VERY happy with my generator and recommend them to everyone! Thanks for all you guys do!

Do not use Comfort Engineered Systems Inc., (Com4t) of New Orleans…read morecom4t.com My mother is 80 with severe mobility issues and after Hurricane Ida, and a recommendation from a longtime close family friend, she finally decided it was time to get a Generac system. In March of 2022 (now September 2022) my mother put a deposit of over half of the total cost of a Generac system through Comfort Engineered Systems (CES) sales agent Geri. We were promised that our system would be installed in August/September 2022. CES has no idea when it will be installed and don't seemed all that concerned. All they they can seem to offer is "Sorry. Don't know. Don't call us we'll call you. You just have to be patient" As hurricane season began I started asking for status updates through phone, text, and emails with little to no response from our sales agent. I started to call CES daily and found out that Geri was no longer with CES. (Even answering basic questions since the sale required repeated contact) This is starting to feel like a scam. CES, and owner Edward Perez, leave me no reason to feel that they will not seek any type of immediate resolution. Nor do I now have any faith in installation or customer service in any capacity. I'd like to know where their own much lauded customer service and professionalism is. Finally I was as able to speak to a person at CES instead of their answering service after calling multiple times a day for several days. Pam from CES told us she might have more info in 2 weeks, but was unable to give any estimate of installation time, and that there are 53 people ahead of us. (Pam at CES, is very friendly, empathetic, and has been trying to make what amends she can. The answering service agents are helpful in their limited capacity) We now need to do extensive repairs underneath our house, and I am unable to schedule this work. This uncertainly of our Generac install could delay both jobs. Were we to seek to cancel, and go with another company, the wait is 4-5 months. Not even to mention our money is now tied up. Obviously CES expects their money as soon as the Generac is installed without delay. We do want this system, but how can we trust CES at this point? Every-time I told my mother I was unable to get updates, I could see her eyes water. When she found out the Geri was no longer there she got so upset I honestly thought I'd have to take her to the hospital she was so distraught. She is worried that she will lose her money. All I can say now is "I'm sorry mom. I don't know. They promise they'll call. They say we just have to be patient. I am trying. It's going to be ok." My father died a few years ago and he was a veteran, worked for the military as a civilian, and was sheet metal worker who worked his way up to management. He was a proud union member, and he would be appalled at the type of experience our family is dealing with. My parents worked hard all their lives and my mother felt that this was worth the expense to have some security and comfort. You'll find a lot of favorable recommendations for CES, but you may find, like me, that CES's promises are hollow. Their promises of great end-to-end customer service don't seem to hold from the beginning, When I spoke with the Generac customer service they seemed surprised. We'll be calling our credit union soon to explore options if there is no speedy and satisfactory resolution available. We realize that so many in our area have suffered a lot due to Hurricane Ida and that we are lucky. We also realize that it's been tough for a lot of business, CES included, for many different reasons that everyone is aware of. If we had even received simple courtesy email updates on delays instead of silence, and the run around, of course we'd have been disappointed, a little miffed maybe, but we wouldn't be so worried and and angry. I've worked in customer service and sales for years and if I gave this kind of service I would have been fired. At this time I've been waiting 10 business days for a call from Edward Perez the owner and was informed he was now out of the office 8 days. They keep giving him the message I guess. No other management has been made available to me to help. I have contacted Generac themselves and their escalation team is trying to help but since CES is an independent contractor they'll do what they can. Generac seems to also be having difficulty speaking someone at CES. They got a healthy deposit but that doesn't seem to matter. *Update I received (via a personalized copy/paste generic form email) a response from owner Ed Perez saying they are now starting to finish Generac systems purchased in September 2021. Again no estimate on when our system will be installed and no apology. Just vague business speak touting their "high quality standards"

Great communication and expert service. Kevin and his partner were on time, fast and efficient…read more They replaced two faulty micrI inverters.

Fascia lookout on second story was blown out of groove by strong winds. Jason showed up the next…read moreday and was able to resecure the loose fascia in a matter of minutes. I highly recommend them for any and all of your residential and commercial construction needs!

I'm very happy with my new roof and the price. The team seemed very efficient and professional.read more