My A/C went out and I called Albee. He returned my call while he was servicing another customer…read more He helped troubleshoot the problem over the phone and gave me a few tips until he can get to my home the next day. He came on time, assessed the problem and had to installed a new A/C Unit in a very short time. I have been using Albees A/C for over 15 yrs. and his service, knowledge, great customer service skills are Great. I would definitely recommend his company Iris & Norman Brisco

Albee's installed our new A/C unit. Great job & service. I would recommend them to anyone.read more

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

We had our AC and heating replaced . This company did such an awesome job very professional very…read morehard working I would recommend them to anyone . The bruzeau company was wonderful . Got the job done in no time . I would recommend them to anyone

They came highly recommended by our neighborhood group. We called & they said they were very busy…read moreand couldn't get out for 5 days. Day 5 is here & they didn't call like they were supposed to. No one is answering when we try to reach them. Very disappointed since we've waited 5 days with a busted AC & it's going to be 88 today. Update: They finally got back to us & sent a technician in the late afternoon. He diagnosed the problem, made repairs, and stayed 30+ minutes to see if it would indeed cool down. The temperature dropped 3 degrees in that time. I will update if the repairs weren't enough but so far so good.

I have been a Ready Power customer for approximately 13 years, dating back to the original…read moreinstallation of my home gas generator. After letting my maintenance contract lapse, I renewed it in July 2025 for $295, which was supposed to include a one-time service visit covering oil, filter, spark plug, and air filter. The problems began with my first service call. A technician came out, diagnosed the issue, but did not have the necessary part on his truck. He said he would return once the part was available. When he came back to complete the repair, I received a second invoice for $200, billed as an entirely separate service call. I contacted the office and spoke with a representative named Crystal, who told me that charging for each visit was company policy and that no adjustment would be made. Only after I insisted on speaking with a supervisor did she offer to waive the charge, adding that I should expect to pay full service call fees for every future visit, regardless of the circumstances. The second issue involved my contract renewal. When I received the new invoice, the price had increased from $295 to $395, a 34 percent increase in a single year. When I called to ask about it, I again spoke with Crystal, who explained that rising gasoline prices and other costs justified the increase. She offered to honor last year's rate as a one-time exception but made clear that $395 would be the going rate going forward. I cancelled the contract and will not be doing business with Ready Power again. I am sharing these facts so that prospective customers can make an informed decision. The pattern I experienced involved a billing practice that penalizes customers when a technician comes unprepared, a price increase of 34 percent with minimal explanation, and a customer service approach that required escalation before any reasonable accommodation was offered. Whether this meets your standard for a service provider you can trust is for you to decide.

Here we go again! Generator needs service ... just after hurricane. Actually got thru on phone…read more....after some false info have an appt for 9/13. Very thankful BUT it really rubs me the wrong way that they Immediately charge for the visit w/o even letting you know which one of the payment forms they have on their records for last service calls. Would it be too much for them to at least send a receipt WITH this info ....instead of having to chase down someone with the information??!!

Have had Natal's do work on my house a number of times. Great prices for their work -- they are…read morevery thorough and professional. Yesterday I had Chas and Trey come and replace the duct work in my house and they were terrific. Did the job on time and finished early, cleaned up the job site so you couldn't even tell they had been here. Highly recommend!

These folks bought my 40+ year plumbing company. They quoted almost triple the price of another…read morelicensed plumber for a fairly simple repair. Do yourself a favor and find a small, reputable plumber or HVAC. I sure wish Lenny's Plumbing was still around!

RIPOFF ALERT: This company is looking to take advantage of their craft. Ciro, their "lead…read moretechnician" came out to my family's home to assess our A/C system and provide an estimate. After waiting a day from their initial assessment to "review cost of parts", they returned to our residence and quoted us a whopping $3,273.00 for the work. When I asked questions such as which parts needed to be repaired or what was the cost breakdown of parts/labor, Ciro could not provide an adequate response, became offended and told me I "crossed the line". Wow, really? The number $3,273 seems really precise but he could not tell me how he reached it. Bottom line is they saw my family in a dire situation but assumed we were not intelligent enough to ask the proper questions to understand the repair. But there is good news. We had a second company come out: Premiere Air Conditioning & Heating. They assessed the situation and even shared the part number that needed to be replaced. I tried to find the part at a better price and could not (because they have good suppliers and were not trying to up charge for the part). They were able to provide a cost breakdown between parts and labor for the job. We paid less than 1/3 (~$1000) for the job instead of $3,273. A majority of that cost was the parts. Believe me when I say, stay away from Trinity Home Services. They are looking to take advantage of you. You can read more about the great experience I had with Premiere Air Conditioning & Heating in my review there. UPDATED (8/22/19): Response to your comment on 8/19 below Ciro P. If you honestly feel that you are not trying to take advantage of clients than you should increase transparency. You should be able to provide a very basic breakdown of the "long term" work you are performing on behalf of your customer. You state you choose not to perform band-aid fixes but STILL have not sent me a summary of the issues you discovered that led you to your estimate. I did pay the inspection fee, at least I deserve that? The best answer I received from our discussion on the work you were performing was "we are taking this journey together". This leaves me with the impression that you are not confident in what needs to be repaired and are quoting steep to make it worth your while. Not the way to do business in my honest opinion. The conversation definitely felt one way and reminds me of other rip off conversations I have had with unscrupulous business men in the past.

So I initially gave them 5 stars because they "fixed" the issue after 680.00, well 2 days later…read moresame problem happens and the owner comes out and lets us know we need to replace our whole system, but he can temporarily fix it. So we had another guy come out and turns out the owner Ciro loosened a part that was making it cutoff. So to be sure Ciro left his expensive light at our home and I told him what the other guy told us and needless to say he never showed back up or picked up his light. I WOULD STAY FREE AND CLEAR OF THIS AWFUL COMPANY AND MOSTLY THE OWNER CIRO!

I had a "repair" guy from one of the big name companies in town come out and look at my split unit…read more He said they didn't carry R-22 and even if they did it would cost me at least $1,000 in R-22 alone to charge the system. He also said the capacitor had "failed" (not true) and that I should be happy I got as many years as I did out of the unit (it's a post-Katrina unit). He said the best thing to do would be to have a "comfort specialist" come quote me a new unit. Then I called Lenny on a recommendation.... Lenny and his son came out and had it running great in no time. He was straight up with me, gave me a few different options for going forward, and never once tried to sell me a new unit. And the whole trip (with 3+ lbs of R-22) cost me 1/2 of what the other guy quoted me. He said they'd probably have to come re-charge it next summer, but that it still had some life in it. Here's what I think: we call the big name companies because we are reflexively more comfortable with what's familiar. They have to be good to be this successful, right? We're afraid that a smaller shop like Lou Babin is going to take advantage of us. But for me it was the opposite. These guys are honest and reliable. And they take pride in all of what they do, including actual repairs.

Being a Lou Babin AC customer is like having a brother-in-law in the business. Lenny Babin has…read morekept my HVAC units going for years. When I call him, he breaks his neck to get to me as soon as possible. His prices are beyond reasonable; the quality of his work is impeccable. I have recommended Lou Babin AC to friends, and I will hear "Thank you for telling me about Lenny" countless times thereafter. Seriously, Lou Babin AC, Lenny Babin, his son Tyler, Lenny's wife, who functions as dispatcher/office manager are the best. They treat you like family.

I met Brandon doing another job on the next street. Explained the issue I was having with mobile…read morelink and asked if he could service the generator also. He stated that he could. The mobile link issue was never resolved 9 months later. Generac explained to Brandon what part was needed. Supposedly he order it. 3 months approximately. Never heard from Brandon. I order the part myself, received it in 3 days. The service required was done only to find out today the oil was over filled. My service company came today and drained some of the oil and had to change the filter because of the over flow. Mobile Link cellular device installed and all is well. Communication with B Power has not been a great experience if you pride yourself on customer service. Your office personnel and manager Tiffany are not customer service oriented.

BEWARE of this company! My parents who are senior citizens hired this company in October 2023 to…read moreperform electrical repairs and alterations at their rental property paid $3,700 for the following services: * Repairs and alterations to electrical wiring * Elimination of flying taps in the attic * Installation of new switches and receptacles with aluminum-rated connectors * Remaking all lighting fixture connections with new materials At the time, the understanding was that these services were completed as described and paid for in full. Unfortunately, due to their residing in another state, my parents were unable to verify the work personally and relied on the company's assurances. The tenant, who faces a language barrier, was also unable to provide verification. Recently, additional electrical issues arose, prompting us to hire another electrician to assess the situation. To our dismay, this assessment revealed multiple exposed wires in the ceiling and no evidence that the services outlined above had been completed. Additionally, during the original service, the individual performing the repairs fell through the ceiling, leaving a massive hole that remains unrepaired to this day. We are deeply disappointed and concerned about the lack of integrity and professionalism displayed. Not only have my parents paid for work that was not performed, but the negligence has also created unsafe conditions at the property.