Never Rent a car from these people. Jeff the owner is rude and yelled at me. They were not…read moreaccommodating at all. The car I ordered and paid for was not available and they wanted to give me a smaller car at the same price. They refused to refund my money or give me a comparable car. Additionally Jeff treats his employees with no respect. The girl was in tears and a nervous reck. She said everyone for the last hour was yelling at her. That would indicate to me that nobody was getting what they ordered. Absolutely not the way to do business. Stay away from this business.

This is the worse Avis/Budget I've ever been to- Staff was rude, management was weak and my vehicle…read morewas filthy.

After having a very back experience trying to rent a truck from Budget in Somerset, I was so glad I…read morefound Penske at United Rent-all. They rented us an almost new truck that handled beautifully for our drive from NJ to GA at an excellent price. Great service!

From the owner: Save Up To 20% When You Reserve Online Today!read more

Booked a rental through a third party agency days before my trip at the 1354 Stelton rd location…read more and was coldly told my information was not in the system. Without asking me any other information or allowing me to provide it, the employee or owner dismissively and rudely got up and walked outside. I had to then start trying to find a backup so my trip wasn't ruined. I called them back an hour later and was again told by another employee or owner that they couldn't find my information then after a few seconds somehow found the information abrasive, rude and acting as if I did something wrong. And then hastily telling me to just come back attempted to rush me off the phone. By that time I decided to go with the second option with superb customer service, professionalism...etc. I'm usually not one to post but the service was completely unprofessional on all levels.

I needed to rent a truck capable of carrying 5000 lbs of 12 ft long pipes and open from above and…read morethe sides for hoist and forklift loading. None of the vehicle rentals nearby had a truck available on the day I needed it. Avis, on South Washington Avenue in Piscataway was able to accommodate me. The people who worked there were friendly and got me in and out quickly. The truck on the other hand was a beast. I got a Hino 24 ft stake body with 12,000 miles. It was a little expensive to rent and a lot more truck than necessary. The road manners of this truck were awful. It was bouncier and noisier than any truck I've ever driven. The important thing is that, thanks to Avis, I completed my task when I needed to. I recommend using them for all sorts of vehicles rentals, although I probably won't rent the 24 footer again if I can avoid it.

On Saturday, August 20th our motorcycle broke down (the first time) and we limped it into the…read morenearest parking lot. It just so happened that the Penske Truck Rental owned the parking lot. Though the office was closed, Ricky and Jason were working hard in the back servicing trucks. They were unbelievably caring! Offering us cold gatorade and a cool place to charge our phones. They even started looking for a truck for us in case we couldn't get the motorcycle working again. As the evening progressed and we were losing light, Jason and Ricky hesitated to leave us at closing time and recommended places for us to stay. They both offered to drive us to the hotel, and since it was on Jason's way home, he got us and the contents of the broken motorcycle safely to the hotel. They were quick to allow us to keep the motorcycle there overnight, tucked quietly behind the trees lining the parking lot. The next morning we did get the bike working and didn't actually need to rent a truck, but if we had, I am sure the same genuine caring would have greeted us in the morning.

HOPE THIS REVIEW HELPS OTHERS RECONSIDER RENTING FROM HERE…read more DO NOT RENT FROM HERE INCONSISTENT MANAGEMENT PRACTICES. They will charge you an additional day fee for returning a car just a half an hour past close - I did give them a heads up that this may be the case. I showed a photo of the mileage with a timestamp and location to dispute but "nothing they can do about it". Not even an offer to pro-rate it. I have rented here previously and also returned a car past close and was not charged an additional day so what was different this time? I have been renting from Avis on numerous occasions for business and personal travel all around the country and internationally and it has NEVER been an issue returning the car past business hours. This location is apparently all about nickel and dime'ing their customers over maintaining a loyal customer base. Enjoy your extra $144, this is the last time I rent from Avis.

I had booked a Ford expedition on Expedia in Aufg'22. The booking said "The total price includes…read moreall mandatory taxes and fees" for $690.17. When I picked up the vehicle the Ford expedition said "Sold" in their system so the guy (Jaime) gave me a Chevy van and apologized and gave a $50 discount. A week later my credit card was charged for $1,142 including $564.48 for miles over 400 @ $0.49/mile. This charge was never mentioned on Expedia nor when I picked up the vehicle. When I call the Somerset office they have me call the Avis 1800 number and when I call Avis they ask me to call the Somerset office. I called Expedia and they say that they can't do anything to help. Total scam - will never book Avis from Somerset or any other place ever again nor will I ever use Expedia.

These guys are great! ordered a material lift over the phone; scheduled drop of date and pick up…read moredate with no problems! I will be using them again for sure!

After being stood up by uhaul, we called Justin Rentals. They were able to have a truck for us with…read more30 min. It was a life saver! The truck was clean and nice. It was an easy process to pick and to drop off. Very reasonable in costs too! We will definitely use them again!

Been renting a Unit here for over 9 + years & have seen a lot of changes…read more However, the one constant thing that never changed was the Staff. They always go out of their way to help out, in whatever way they can !! Before I rented here I checked around & this one stood out. The site almost looks brand new & offers a lot of features. Keep up the good work.

I took out a 10 x 10 storage unit back in 2012 when the price was $148 / month. It increased to…read more$168 per month in 2016. In 2018 it was $268 per month. And in 2019 they raised it to $300 per month. Needless to say I emptied out my unit and will never use them again. They are currently advertising my unit for $149 per month. But that's only for the first month and then they will Jack it up every month after.

Very Disappointing Experience at Enterprise Bridgewater…read more This is the second disappointing experience I have had with the Enterprise Bridgewater location, and unfortunately, it makes me question how customers are treated when their rental is being paid for by insurance. Last week, I made a reservation for a rental car because my Nissan Altima was being taken to a body shop for repairs. Progressive was paying for the repair and the rental and had selected Enterprise for the rental. When I made the reservation, I clearly indicated that my vehicle was a Nissan Altima and that I needed a rental car, specifically a 4-door sedan. Enterprise picked me up from the body shop and brought me to the Bridgewater location. We arrived around 4:30 PM. Once there, I was told that the only vehicle available was a Kia minivan. I explained that I had made a reservation and was expecting a sedan. I asked if they could check with another Enterprise location to find a 4-door car, but I was told they couldn't. I then contacted Progressive myself. They advised me to contact the Enterprise location in Hillsborough or Hertz. I called the Hillsborough Enterprise location myself and was told that they had a car available. I immediately told the Bridgewater employee that Hillsborough had a car available. She then asked to use my phone so she could speak directly with the Hillsborough employee. After speaking with Hillsborough using my phone, the Bridgewater employee told me that an Uber could take me to the Hillsborough location and that the cost of the Uber would be credited to my rental bill. She also told me that I could wait at Bridgewater in case a vehicle was returned. While I was waiting, another customer came in. He told me that he did not even have a reservation and wasn't sure if he would get a car. Yet, he was given a 4-door car. When I asked the employee why he was given a 4-door car while I was still waiting with a reservation, I was told that he was a corporate customer. Then, around 6:00 PM, I was told that I had to leave because they were closing and they had no car for me. This is what I find unacceptable: I had a reservation and was specifically asking for a 4-door sedan. Another customer walked in without a reservation and was given a 4-door car, while I was told there was nothing available for me. What makes this even more frustrating is that Enterprise knew I had no transportation because they had picked me up directly from the body shop where my Nissan Altima was being repaired. I was completely dependent on them for transportation at that point. This is also the second incident I have experienced with this Enterprise location where I felt that, because the rental was being paid for by insurance, I was not being treated like a regular paying customer. It felt as though they knew the insurance company was paying for the rental and expected me to simply accept whatever vehicle they offered me. If there genuinely was no 4-door vehicle available, I could understand. But seeing a customer without a reservation receive a 4-door car while I was left waiting, despite having a reservation and no transportation, was extremely upsetting. I did not ask for a luxury vehicle or anything unreasonable. I asked for a 4-door car because that is what I needed and what I had reserved. I hope Enterprise management seriously reviews what happened at this location and looks into how insurance-paid rental customers are being treated. Having insurance pay for the rental should not mean that the customer has to accept whatever vehicle is available while other customers receive the type of vehicle they need. After two incidents like this, I would be very hesitant to use this Enterprise location again.

Rented from Enterprise Raritan and had a really great experience overall! The car I got was a 2025…read moreToyota Camry SE Hybrid -- super clean, modern screen, and it being a hybrid was a nice bonus. The pickup process was smooth, and the girl behind the desk was super nice -- sorry I didn't catch your name! Return was just as easy. The only reason this is a 4-star review is because I got pulled over -- the cop said the plate wasn't registered to any car in the system. Thankfully, he was able to call Enterprise directly, verify everything, and let me go. It worked out fine since I wasn't in a rush, but it definitely shouldn't have happened in the first place. UPDATE (August 6-7): Rented again, same class of car -- this time got a 2024 Toyota Camry (white, pictured below). This rental was perfect -- smooth pickup and return, and no issues at all. Thank you again, Enterprise Raritan! I'll definitely be renting again soon.