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Avis Rent A Car

2.7 (12 reviews)

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6 months ago

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2 years ago

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3 years ago

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5 years ago

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3 years ago

year after year Betsy and Claire have been just great! My wife and I rent every winter.

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4 years ago

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6 years ago

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9 years ago

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Ed Howard Lincoln

Ed Howard Lincoln

3.1(28 reviews)
0.2 mi

My car had a repair that became a safety issue and was going to be $3700+ to repair. I have always…read moretaken my Lincoln to be serviced at a Lincoln dealer and having moved here just over a couple of years, I found Ed Howard Lincoln. They have always done a great job on my vehicle and I had not had any big repairs to be done. This time was different. I went ahead and had them fix the problem and when I arrived to pay for the repairs, Lanora Smiley, (Lincoln Service Queen) found that my car was still under the Lincoln extended warranty and this repair was covered. I had believed my car was no longer under that warranty due to the date and mileage but she found that it was indeed still covered. She and the service manager, Travis, were able to save me $3490.95!! Ed Howard Lincoln has always had amazing customer service. This time, it was a huge bonus to me, thanks to them!

Service is terrible. I called to schedule an appt. Was put on hold for 20 minutes. Couldn't even…read moreservice are Lincoln for 25 days. They said the whole month of May is already booked. No luck with the manager either. He was rude. Love our Lincoln but wish the camera system didn't go down after 4 months. I would really reconsider before buying another Lincoln only because service is so terrible. Should have bought a Toyota. Sad. Had to make an appt with Lincoln dealer is Fort Myers. Way more professional. Was never put on hold.

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Avis Sarasota

Avis Sarasota

2.2(5 reviews)
1.2 mi

Really would've gave no stars but since i had to 1 it was......Worst place EVER... Called today to…read moremake reservations and ask questions I was told I can pay with debit card it will just be a $250 deposit. So I booked it online when my reservations time finally comes igo to get my rental the girl first tell me there is no car here and available they waiting on some to come from Airport. Cool one arrives she starts the process than tell me I can't pay with debit If I was originally told this I wouldn't never came all the way over here in uber due to my car being in shop. It was a waste of time and I'm so not happy. My wife and I rented from here years ago and it was fine no credit card needed, but today was all bad very rude Associates and liars if yall wanted business just be real.

This was the absolute WORST car rental experience I have ever have. If I could give it a negative…read more5 stars I would! Talk about disorganized and utterly ridiculous! I reserved and prepaid for my car a month in advance (as an Avis Preferred member). Arrived @ the Sarasota airport and rec'd an email that I could use the Avis app to "check in now and SAVE TIME AT THE COUNTER". Low and behold that feature of the app says it's unavailable. To our horror, the Buget/Avis line is out the door with people telling us they've been waiting for over an hr and the line has not moved. Being a "Preferred" member, I make my way up to where THAT line is supposed to be. Nope, a MOB of people standing in the way of the line telling us that everyone if the extremely long line is a preferred member. Back of the line we go, where we wait for over an hour.. maybe moving up 2 spots in a line that looks to be about 300 deep. I decide to again make my way up to the "Preferred area", where there is a line of 3 other people waiting. I proceed to stand and WAIT in that line for almost another hour. Let it be known that THERE IS A PREFERRED LINE (The understandably irritated guests that had already waiting for hours were attempting to block the entrance to it). Now, we're into it for 2 hrs. Finally get up to the counter where other people in line are shouting at one another. Tempers are flaring as some have waited THREE HOURS PLUS in this cluster F&CK!!!! And this is for cars that we have all pre-paid for ... so we're all trapped at this point!! I get to the counter and wait ANOTHER 30 mins while the single clerk calls back and forth on her phone trying to find out where our mini van is (and apparently the keys cannot be found - she rummaged through her pile of 20 or so keys). She finally sends us out the lot where she tells us it'll be about 10 mins and thanks us for our patience. Well, we wait ANOTHER 20 mins out in the lot before a single mini van shows up. Of course there are other groups also standing and waiting and they rush to the minivan (where the clerk has to sort out who's car this is). Thankfully ours. We were utterly exhausted after the almost THREE hour ordeal to get a car. NEVER again, Avis. Never. Ever.Again. I can't imagine if I was NOT a "Preferred" Avis member. I'm certain at least 4 hrs of my vacation would have been waiting in that ugly line.

Avis Rent A Car - carrental - Updated October 2026

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