Cancel

    Open app

    Search

    Avis Rent A Car

    1.6 (29 reviews)

    Avis Rent A Car Photos

    You might also consider

    Recommended Reviews - Avis Rent A Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Thanks AVIS.

    Rented a car for 2 days in Dallas to take my 3 daughters to see there older brother before we was being delpoyed overseas. 2 weeks later they send me a bill for smoking in the car. NONE OF US SMOKE They refuse to even consider dropping the extra charges. Way to treat your military families!

    this is my actual receipt and the one with red border.   Push share receit and this happens.  they're also over $100 in toll charges

    Absolute nightmare! Not as much with employees at airport but the customer service and supervisors are horrible over the phone. They always send me coupons but never honor them. I had a booking early August. I was still getting charged up until oct 10. They never contacted me at all. They just charged my credit card on file that I had only for incidentals this was a prepaid rental. Everything was paid upfront. There was numerous told charges that I was unaware of and numerous other charges two months after I rented my rental went from a $427 to 1300 I would've never known this if I wouldn't have looked try to get it resolved with supervisors, etc. even called corporate and they were worthless now I'm gonna take it up with my credit card oh yeah, the last time that I rented, which was just two days ago for the first time ever I was told that I couldn't keep my car parked at the airport. I asked him where I was supposed to put it then I've never been putting in that position. They said take it to the third floor of the parking garage. That's all they said after getting back from the trip, I got my car drove out and it cost me over $100 to park on the third floor for four days. I couldn't believe it I've never been charged before ever not to mention apparently if they would've told me to go park on the fourth floor the rooftop it would've been $10. I was never given that option. Personally I think every rental car company I use has been sneaky and never owns up to their promises. They're just as bad as Cell Phone companies. I could get in way more detail than this, but it would take me too long just to watch out. Make sure your credit card isn't being charged after your rental because mine sure was well over what I even paid for the rental. I will share my actual receipt, but then when you push share receipt, all of a sudden it changes completely most people wouldnt notice this. Also, you will notice that it says one extra day actually it was two extra days which I let them know while I was on my trip because I had two a voucher for two day free rental. I let the lady know at the Brownsville airport because I had to exchange the vehicle because the backup camera was not working. I asked if she wanted to see the vouchers and she said no we can see them just fine on our end. This was their excuse to raise the entire bill because they said I should've did a new reservation. I told them that I am not an employee of Avis and that is not my responsibility to understand and suggest to the Avis employees how to do their job. I was the customer.

    See all

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Zach B.
    427
    11
    0

    1 year ago

    Ordered a midsize car and they gave me a FIFTEEN SEAT passenger van. Terrible customer service. It was a real bad start to my trip.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B M.
    47
    7
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Avis Rent A Car

    You might also consider

    Hertz Rent A Car

    Hertz Rent A Car

    2.7(47 reviews)
    0.0 mi

    "Renter beware at Eppley Airport in Omaha!" Nightmare…read moreexperience. Even though I was listed on the board as President's circle, there was no car available. Their system crashed and it took forever to get out of there. When I booked, the rate was $59 for a midsize SUV, est total of $83.00. They charged me $159.00 with a final total of $214.64. Called them to discuss, they said otherwise. Never again, I'm done with Hertz!

    We have Hertz members for 20 plus years and are members of the President circle for four years. We…read morerented a vehicle from Hertz in Boston at 30 Park Plaza on May 14th, 2025 at approximately 10:00 a.m. The lady that checked us out was absolutely lovely, helpful, friendly and informative. Our pick up was seamless. I wish I would have gotten her name, because she was the contrast to the woman we encountered on the return. I would have given a minus 10 stars but because of the wonderful check in lady, I gave it some points. She was worth 15 points. Upon return, it took us an hour longer than we had planned coming back from Maine, as traffic in Boston is pretty much a nightmare all the time, but Sunday May 18th around 12:30p.m. I didn't get this person's name at the front desk and wish I would have. Inept would have been a compliment to her. I had to use the restroom and had no idea where it was. My husband was clearing out our car in the garage, so it would be a minute before he would come in with our luggage. I stood in line behind a couple renting a vehicle and the clerk had many questions for them, waiting patiently - as patiently as I could needing to use the restroom. Finally, it was my turn. Here is the dialog that ensued with this no-customer focused clerk: ME: Hello. We are returning our rental car. Can you please direct me to your restrooms? Clerk: What is your last name? I told her. Next, what is your confirmation number? ME: All this to use the restroom? At that moment, my husband came in to the store with our luggage. ME to my husband: I need the confirmation number of our reservation SO I CAN GO TO THE BATHROOM! My husband was exasperated and gave her the paperwork He also had to use the restroom. Clerk: we have no restroom you can use. ME: Can you #!@*&% believe it? No restroom for customers that just rented their vehicles? Clerk tells my husband: There are restrooms right next store in a public garage. ME: More #!@*&% The rest of the story: We RAN to the next door building and found no restrooms. We ended up walking another three block and found restrooms in a parking garage, so NOT next door - four blocks away. The CLERK: - no "sorry, we don't have restrooms for public use. There are restrooms IN A PARKING GARAGE FOUR BLOCKS AWAY by the Chipotle." It was obvious she didn't LISTEN to what I was asking and made me stand there for another five VALUABLE minutes at this point - looking up our name and confirmation number, clearly ignoring my query. Why does Hertz have this type of person working with the public, when clearly, she can't listen and obviously has no compassion for other humans in a state of urgency. *** FYI: for those wondering why we didn't plan better. There was NO REST STOP in downtown Boston to stop and use the restroom. It took 30 minutes to go 1000 feet. We barely made our train schlepping suitcases and back packs to get to the restrooms; a place we didn't have a clue where it was. In all, if we had been able to use the restroom at Hertz, we would have cut off a half an hour of getting to the train station. Save yourself. Don't tolerate the minus 10 people. Maybe it will help them decide they are not people person's and should try another vocation. I know - labor is hard to find. Maybe, as hiring personnel, we need to help the applicant into a role determined by their interests before they just take a job at something they clearly DO NOT enjoy.

    Photos
    Hertz Rent A Car - This guy is a great sport!!!!!

    This guy is a great sport!!!!!

    Hertz Rent A Car - Hey!!!!!

    Hey!!!!!

    Hertz Rent A Car

    See all

    Budget Car and Truck Rental

    Budget Car and Truck Rental

    2.7(7 reviews)
    1.1 mi

    I do not recommend this location at all. I dropped off the rental car a day sooner than originally…read moreplanned due to a storm we had the next day. Returned it same way I received it. And this location likes to "try" to rip you off your deposit. They have lack of communication skills and customer service skills as well. Been trying to get ahold of this location since last week with no response. Called corporate office and they couldn't even find a reason so back to square one with these people. Next step is contacting someone higher up and my credit card company. I would definitely reconsider using this location to get any rental cars.

    Exiled to Iowa/Omaha, Nebraska was not my plan of a happy birthday. So I decided to rent a car…read more After looking through each rental company's lot and a reservation for a high end vehicle at another Omaha Rental Car Vendor was not anywhere close I was amazed to see the selection at Budget. Usually, Budget is not a purveyor of upper eschelon rental experiences however I was blown away at the selection at Eppley. 2021 BMW X6s, X5s, X3s, brand new Dodge Ram 2500 Limiteds, Expeditions with all the options, even their Camry's seemed to be a good mix of SE, as well as higher trim XSE and XLE, 4Runner TRD Off Roads instead of the typical lower end SR5 on rental lots. I chose a 2021 BMW X3 M40i. I could not believe they had this car. It was an enjoyable drive, very well equipped, and surpassed my needs for a escape from my sentence in Omaha, Nebraska. While it was not unlimited miles their mileage charge was reasonable and included 100 miles per day with the rental fee. I inquired as to why their selection was so great, Budget Nebraska simply uses the booking system of Budget for their rental business and it is not under the corporate umbrella, or so I was told. I have rented from a similar situation in Wyoming (that I would never recommend) but the group in Nebraska completely blew my socks off. The cars were all new with higher trim levels/option packages than I'm used to at rental companies, the service was acceptable, and the price was reasonable. I'd recommend renting from Budget at Eppley Field in Omaha, Nebraska if you ever end up there.

    Photos
    Budget Car and Truck Rental
    Budget Car and Truck Rental

    See all

    Avis Rent A Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...