Blake was very professional and courteous. Initial vehicle was not to my satisfaction. After…read moredriving home, called back and requested a different vehicle. Blake and Juan assisted in getting a replacement without any difficulties. Will definitely rent from this location again in the future.

I booked a cargo van 2 months prior to my move and turned up only to be told that the cargo van…read morewas not available and the van that was available the guys said they wouldn't let me drive. I was then offered to go to St. Louis in an unsavory area to pick up a van that I didn't reserve. Then they charged me $150 as a no show. Terrible business. Go to new U-Haul next to Walmart. Far far better business.

The owner and staff at Budget Rent A Car are absolutely AWESOME! My fiance and I rented a car from…read moreBudget and when we returned the car there was an "issue" with my credit card! The owner bent over backwards to help me resolve the matter! He is TOPS in my book! We will ALWAYS rent from this business! Thanks Sergei!

I reserved a car from this location and when I went inside there was couple being taken care of…read morebefore me. As I stood there, the intake lady asked me if I wanted a truck, I said,"No thank you. I reserved a car." The couple left out and I moved up next in line. She asked to see my credit card and ID. I gave her my debit card and ID, not realizing Budget did not accept debit cards. She threw my cards on the desk back at me and said they didn't accept debit cards. I then asked. Upon my return will I be able to rent a car that was reserved. She told me, " You'll take whatever I give you." At this point I'm becoming agitated with this bad customer service. So I replied, "Well, I did reserve a car for a reason, I don't need a truck or anything else." She said again, "You'll take whatever I give you." I told her her customer service skills sucked and I doubt if I will return that day or any other day. She told me to leave then and she didn't care one way or the other. Customer service service was horrible and I will never go back no matter what type of deal I can get.

I had a really disappointing experience at the Avis location in Fairview Heights. I was denied a…read morerental because I was using a debit card, and the staff told me it was due to their "soft credit check" policy. What makes this especially frustrating is that I rented from Avis in San Diego just a month ago using the same debit card without any issues. The inconsistency between locations makes it difficult to know what to expect as a customer. If this policy varies by location, that should be made much clearer before people arrive to pick up their reservation. I understand businesses have policies, but consistency and clear communication are important. I rearranged my plans based on my reservation, only to be turned away at the counter. I left feeling frustrated and disappointed. I hope Avis does a better job of standardizing its policies across locations or, at the very least, clearly communicating any location-specific requirements before customers arrive.

Due to high gas prices, and post-Covid Spring break explosion, we had to cancel our trip to…read moreFlorida. We decided to take a road trip to Atlanta instead. It was kind of last minute, so we weren't sure we would even be able to get a rental. This location took EXCELLENT care of us. The owner, Sergei was patient with us, and worked hard to get us in a comfortable car. He also took the added step in going over gas mileage, and gave us a choice between two vehicles that were comfortable AND efficient-since we would be driving through mountains and hadn't considered this! The car was VERY clean, tires were good, and as he said, it had great mileage! The woman that was there the day we picked up was super friendly. She went over everything so there would be no surprises, which was appreciated! Great service by this team! Thank you for saving our spring vacation! We will definitely be back for our next road trip this summer! Thank you SO much!!

This is theeee worst location to rent from. Getting my rental is fine but I'm always overcharged an…read moreenormous amount when returning. If you have a weekend rental they automatically charge you for the days they are closed. I had a one day rental pick up Friday and returning Saturday for $53. I returned the car on time. Monday I get a receipt for $168. It's almost impossible getting through to speak to someone to get it resolved. The first time it happened I had to go in because I couldn't get anyone on the phone. This is now the third time it has happened and it's ridiculous. Hertz you need to fix this.

They will cancel your reservation all together if you do not pick up within 1 hour of the pick-up…read moretime. Even for PREpaid. I was shocked & sick because I work hospital & got stuck. Then to go pick it up the location was annoyed I even came in after the 1-800 help desk told me I should not be told that & just go get it! The worker reluctantly set me up with the car that was holding for me. And made sure to say "for future reference" my response was I Will Not Be Back. I was the bigger person & ended on a good note by squashing my anger & making a joke. I even apologized . I cannot be rude ever... I ended with a car, so I guess that's a win??

I was recently rear ended and my insurance sent me here for a rental. They could not have been…read morenice enough or more efficient. My issue comes from today when I returned the car. Check in and out was a breeze. When I needed a ride to the auto shop comes my issue. They have a huge passenger van that the really needs a step ladder to get in. I hoisted myself up in which with two replacement knees not any easy feat. I went to buckle the seat belt and it broken. I slide over to the other side. We get there I slide back over and an can't get the door open. Another passenger had to open it for me. Not the driver! Getting out was very difficult to the point the passenger offered to help me. I did manage to sort of fall out and it the process re hurt my back which I'm already having treatments for. I did call and who ever answered the phone said someone would call me back??? He did say something to the effect because of the pandemic. I get it, I really do but if you have to use that ridiculously high van, get a step stool. Not acceptable! This can make your head hurt, you reached out to me and asked me to email you the details which I did and then you replied to I needed to send it to claims? My complaint?

Service is never quick, doesn't matter the day doesn't matter the time. 2 people working isn't…read morecutting it. They need an adjusted budget to support the demand, just never enough ppl. Starting to shift rentals away from enterprise purely because this location can't ever keep up. Renting a car has become a pain, wait time is entirely too long. Should take minutes but usually requires 40-60min minimum.

At first when Auffenberg Ford suggested Auto Spa for a detailed car wash, I was skeptical. Other…read morecar washes in the Illinois area turned out to be less than successful. I often drove to Waterways in Creve Couer just to find a decent car wash. Even then, I often had to ask for certain things to be addressed and wasn't totally satisfied. Because I was going out of town, I wanted a detailed car wash that addressed my habit of eating on the run. Do it yourself car vacuums never seem to have enough power to thoroughly vacuum a messy car. So, just this once I decided to take the recommendation and give Auto Spa a try...mainly because I was running out of time. The attendant was going over the different car wash prices when I asked, "Am I going to be pleased with your service? I am a very picky person!" His response was, "I guarantee you will be." While waiting for my vehicle I asked the person next to me if they were please with the service. His response was, "Oh yes, they do a great job" When finished and attendant waved me over, I was prepared to inspect vehicle and offer suggestions that would make me happy with the job done. I couldn't believe it! My three year old car looked brand new. Not a crumb on the floor, cup holders and compartments looked brand new and the attention to the inside as well as outside, impeccable! I couldn't find anything that needed attention! So thank you Auto Spa! Your team of both guys and gals provided supreme service to this very satisfied customer. Plus, you are saving me the extra miles by not driving to Waterways... THANK YOU, JOB WELL DONE!

They do a fine job on the exterior, but I left there with mud on my floor mats, and they barely…read moretouched the interior of my truck. I would never recommend using Auto Spa. I've talked to multiple people that have been there and they all say they aren't impressed with the interior work that they do.

DO NOT rent from this establishment!! We put in the amount of gas that we used and brought the…read moreu-haul back as given and they STILL charged my parents $107 because they claimed we did not fill it up to where they picked it up as although I personally filled up the tank myself. I told my parents to always take pictures for this EXACT situation, we have no proof to fight the charge but they damn sure cheated us out of our money. We will never use this business again and I suggest you look else where as well.

From the owner: Quality Rental and Sales offers a wide variety of equipment for use at your home or on the…read moreconstruction site. We are an authorized U-Haul, Toro, Husqvarna, and Stihl dealer as well as a certified repair facility for all types of equipment.

I brought in my Jeep thinking it just needed a quick clean, but when Walt was finished, it looked…read morelike it had just rolled off the showroom floor. I didn't realize there were layers soot from having the top off. He had it looking brand new again! If you want a professional detailer who goes above and beyond, this is the place. Great attention to detail, super knowledgeable, and passionate about what he does. Highly recommended!

From the owner: I’m a home-based auto detailer with a fully loaded setup — every tool, every product, every move is…read moredialed in. This ain’t just a wash, it’s a transformation. I turn rides into rolling reflections of excellence — showroom shine with soul behind it. I don’t just detail — I elevate. Every vehicle that pulls up gets treated like royalty, and I don’t stop ‘til you leave with your jaw dropped. This is passion, precision, and purpose all in one. You want next-level? You just found it.

We just used Platinum Transportation STL on 5/5. We got the big bus and it was hands down the…read morenicest party bus any of us have ever been on. Setting it up was easy as Brad made sure my questions were answered and everything was set for the day of the event. Don the driver was prompt and communicated we me as we went through the day. We plan on using Platinum Transportation again as well as other guests on the trip.

We were unable to book with them as they were extremely rude over the phone on uncooperative. When…read moretrying to price match as they said they did, they were very degrading and said there deal was already enough with a very rude tone. Missed out on a very clean and good group.