I have been through the St Louis Amtrak station a few times and it is always an experience. Not…read moregood, Not bad but an experience. It's loud, confusing and people running everywhere with so direction it seems sometimes. When in doubt ask. The cafe needs to be renovated. It is in a rough states of affairs. I understand the sense it made to combine amtrak and grey hound but the confusion it creates at times is mind boggling when you have train passengers accidently getting on a bus or vice versa. You wouldn't imagine it happening but it does. Or people constantly getting on the wrong train because nobody uses the intercom. They yell announcements and nobody can hear past 12 feet because of the crowd. The craziest experience I have had would be the shuttle van from Carbondale station to the St Louis Station. Way too many people crammed into a van that is too small. It's been an anxiety riddled roller coaster every time I've taken it. But it is the easiest way to get to the train headed to New Orleans to see family. Once you are off the van it is easy sailing. The Security at St Louis Station immediately kicked out a guy who rode with us in the van because he thought he was a vagrant. The guy rode the van, was waiting on a ride. The security guard said "did you just get off the train"? . He said no, I just got off a van. He said there haven't been any buses get out of here. Kicked him right out and they started cussing. Escalated and everything. It was a mess. I wish they could make some serous improvements here.

Incredible easy check in. Tickets are purchased online or in station, come with 1 personal item and…read more(2?) at least one luggage as long as it fits in the overhead bin. I'd really like to highlight D. Starr (Danny) for his incredible hospitality! 7 am and he is chipper, informative, and smiling.

Welcome to downtown Saint Louis! This station is one of the only two in the entire Metrolink…read morenetwork that has an escalator (the other is at Convention Center). It is the station closest to the famous Gateway Arch and there is signage pointing the way. It was opened in 1993. There are the usual ticket vending machines. Metrolink is a proof-of-payment system meaning that there are no turnstiles and you must validate your ticket before boarding the train. The station has side platforms, which means that the doors will open on the right. It is on the section of the Metrolink that services both the Red and Blue Lines, where it is between Stadium (towards Airport and Shrewsbury-Landsdowne) and Convention Center (towards Shiloh-Scott and Fairview Heights). The station is fully disabled accessible though there are multiple exits and only some are so configured. At street level, you'll find apartments, office buildings and retail shopping. [Review 14463 overall, 1789 of 2020, number 95 in Missouri.]

Pro: Great location for access to downtown StL. You'll be almost equal difference from the…read moreConvention Center and Busch Stadium. Con: Construction nearby makes for congestion. No "Park and Ride" option. Bottom Line: I use it about 4 times a week. Saving a ton on gas because of it!

I've taken the river runner from KC to STL several times. No issues on any of my trips. Sure, it…read moretakes a bit longer than driving, but I think it's worth it. The conductors are professional and friendly. The wi-fi works well. They do have a lounge car too.

My 4th cross-country Amtrak journey: first rate experience. Freedom to roam, decent food,…read morebreathtaking scenery, good selection of snacks, and every car has comfortable, roomy, reclining seats. Let's talk value: $300 for 2,000 miles (3,218 km) trip. Much less if booked in advance, and still 1/3 the cost of airfare. Greyhound bus fares are roughly same, but then you deal with freeway traffic, bad weather, and elbow to elbow seating. Brand new ST. LOUIS GATEWAY CENTER is such a great facility! Safe, clean, and staffed by helpful and knowledgeable locals. As always, Amtrak's greatest strength is its staff members. Porters, agents, conductors, engineers, vendors, and maintenance staff are invariably kind, helpful, and professional. Amtrak makes travel a memorable experience.

I've been to a handful of ballparks and arenas and most of them are quite close to the public…read moretransit station. Saint Louis is about as close as you can get - the station is right across the street from New Busch. Great signage and plenty of space for big crowds coming and going. Vending machines for tickets and it's easy to know which way to go. I think they run extra trains on game day. It's not hard to follow all the red jerseys into the ballpark. Enjoy the game! [Review 1741 of 2024 - 377 in Missouri - 22764 overall]

This is not just a train ride but an adventure. The train is a very economical way to get around…read morethe city. Especially if you get a day pass or combo bus pass. It is easy to get to and is on the honor system. This station has a kiosk at the top of the stairs that you purchase your fare from. Only ticketed passengers are supposed to be on the train platform, but I did not see that being enforced or checked. They do have some security people walking around the station on occasion, but they really kept to themselves. This station lets off right at Busch Stadium. Gateway Arch Park and the Old Courthouse is within walking distance of the station. Luckily, I was here while the Cardinals were on the road. I can imagine that this place gets crazy on game days due to its sheer convenience. Now the bad. While on the train, I saw a fight, someone smoking (I do not know what they were smoking), someone playing loud music from their phone, and someone drinking alcohol. It was wild. Anyway, the train was pretty close to its scheduled time and was relatively clean, all things considered. Would I ride this train again...Yes, you can not beat riding all around town for $5 for a day. I would just caution you that you will more than likely encounter some shady characters on the train and at the station, so just beware.

Great time on Amtrak train!! Visited family in Illinois!! New train on the way back to STL. Seems…read morelike more Leg space and more room.

The Polar Express Train Ride was amazing! Great acting and a very memorable experience for my…read morefamily!

Metro transit (app) does not allow you to sign in from multiple devices. That could simply be…read morerectified by a security/ 2 factor authentication. How inconvienent of them to force a sign in on 1 device only over a $1.00 ticket purchase.I have 2 iphones that I use daily and have been going through unnecessary sign in issues while trying to get to work on metro! I could not purchase a ticket on my new device after 3 times of going between both. A conveinence I should be able to have! Who wants to steal a bus ticket? How is that possible when both devices are held by its owner? This app should be smart enough to allow a sign out on 1 device in order to use the app on another. I was forced to call metro transit via the app while attempting to purchase a bus ticket to work once again. Trevor rudely stated that "You will continue to be locked out of your account if tou continue to attempt to use another device. " Saying sternly as if I were a child that "you cannot be signed into 2 devices at once" Why not if its my account?!?!?!? Metro truly needs to update this ancient working app into 2026. This so called security if my account can have me stick on the street with no fare as I don not carry cash. I shouldnt have to as this app was supposed to be for a riders conveinence and it is a complete pain! Which is odd as it would randomly sign me out on my 1 device before I obtained 2 after I purchased fare! Havibg to sign in over and over to show my fare to these rude drivers that demand it in order for me to get to work.I now have to wait 8-24 hours according to Trevor to receive an email in order to give metro my money from my own account that clearly no one else has access to! This is not a helpful security option whatsoever. Changes to this app should be made! Customer service could be better regarding this mess of an app!

Our ride on the Metro was good. We were greeted by very kind and friendly staff at our first…read morestation, which was a great intro to our journey. The cars were pretty clean, and the system was easy to use. The trains ran on time for our trips. Security was present and visible.

Two arrivals and a departure at this station which is located a block or so from the actual Union…read moreStation but is adjacent to the Saint Louis Wheel Park. A center-island platform with exits at both ends, the track is exposed to the air but is below the street level. That means you'll still get rained on but at least the wind would be minimal. At the one entrance I utilized, they have placed two of the ticket vending kiosks. There is an elevator at this end and it was definitely a wet floor. Sad. The station is not staffed. There is an overhead display with the current time but it did not have any indicator of the time until the next train. Union Station is between Grand (westbound) and Civic Center (eastbound). It is on the part of the Metrolink that serves both the blue and red lines. [Review 14431 overall, 1757 of 2020, number 65 in Missouri.]

When in St Louis, the Metrolink is a quick efficient alternative to over priced Taxis when getting…read morearound. This location is located 1 block from the Drury-Union Station and is only $4 from the airport, and $2.50 to the airport as opposed to a coat of $40-50 each way by taxi. Trains come every 10 mins peak time and every 20 min off peak, so plan accordingly. There seems to be a security guard stationed here every time I go, so take that for what it's worth. As with every mode of public transportation, always keep your head on a swivel.

This Metrolink station is manned by the Sheriff 24/7. It's in the middle of a bad area but not to…read moremany problems occur there.