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Enterprise Rent-A-Car

2.4 (32 reviews)
Closed 9:00 am - 1:00 pm
Updated 1 week ago

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Tramaine B.

This location is only 2 miles from me. It's always clean and sales people always seem to be nice. I've never had an issue with a pick up or drop off. This time around I needed a car for a day, I reserved a compact car through unicorntre.dreamtrips.com It came to $27 for the day. Going directly through enterprise is way higher with the price. I called for a pick up, not 10 mins later the driver was calling to let me know he was outside. I wasn't even ready, thought they would be longer. Greeted at the door by a sales person and immediately assisted by another. They were out of compact cars, next available was a 2016 Ford Explorer. Update with no extra charge. Awesome! We did a quick walk around and I was good to go! Returning the car was basically the same process just in the reverse order. They checked the car, provided me with my charges and hit me a driver for my drop off. It's 1 guy there (I can't recall his name) but he is always helpful, eager to answer questions and has a smile each time I see him. At the end of the day... I will go back for a rental. I haven't had an issue and I hope I don't moving forward!

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9 months ago

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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10 years ago

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8 years ago

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5 years ago

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5 years ago

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5 years ago

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6 years ago

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4 years ago

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6 years ago

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7 years ago

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10 years ago

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11 years ago

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6 years ago

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8 years ago

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7 years ago

Our plane land's at 7 PM and Enterprise close at 6 PM. We are flying into Belleville Mid America Airport. No way to get around.

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6 years ago

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9 years ago

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7 years ago

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13 years ago

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7 years ago

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11 years ago

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9 years ago

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7 years ago

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6 years ago

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14 years ago

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7 years ago

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11 years ago

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10 years ago

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Review Highlights - Enterprise Rent-A-Car

com It came to $27 for the day.

Mentioned in 2 reviews

Read more highlights

Avis Rent A Car

Avis Rent A Car

2.7(7 reviews)
7.2 mi

Collinsville Vandalia Street not sure why it states Beltline…read more Extremely Disappointed with Avis Ongoing Theft and Lack of Accountability I will never rent from Avis again, and I strongly discourage others from doing so. My husband and I initially rented a vehicle from Avis in March, starting with a weekly rate. After extending our rental, we transitioned to a monthly rate. From April through June, however, we noticed a disturbing pattern: unauthorized and excessive charges were repeatedly made to my credit card by the same Avis location. To be specific: * In April, I was charged $734, followed by $658 the very next day, and then $634 the day after. * This pattern repeated in May and June. * The total excess charges amount to thousands of dollars. We did not catch the discrepancies until June, at which point I immediately filed a report with both Avis customer service and my credit card company. Unfortunately, neither party has taken responsibility: * My credit card provider claims that due to our rental agreement, they cannot process a refund. * Avis has refused to refund me, claiming they won't process anything further because I filed a dispute with the bank. * Each time I reopen the case, Avis closes it without resolution. * The employee involved is still working at the location and has now blocked me. * The manager has not once contacted me, despite being told repeatedly that he would. This experience has been not only financially damaging, but completely disheartening. What started as a simple rental has resulted in unauthorized charges, poor accountability, and zero transparency. Avis has demonstrated a complete lack of concern for customer protection or integrity. We've since switched to Turo, and will never use Avis again. I am now exploring legal representation, as it's clear that no one at Avis is taking this seriously. The way this situation has been handled is unethical and possibly criminal.

Rented a intermediate. They were out of those so they down grade instead of upgrade…read more Upon return the employee can't handle more than one person at a time. Took 30 minutes to return. #enterprise

Enterprise Rent-A-Car - carrental - Updated May 2026

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