I wouldn't recommend anyone to him he sold me a lemon for 2500 that broke down the same night and…read morewon't give my money back he aware #Scammer

From the owner: Local car, sales and rental rentals available 24 hours a day. Small deposit drivers license…read morerequired unlimited miles.

The staff was very friendly, the check in process was smooth. Great experience. I recommend this…read morelocation.

I recently rented a vehicle from Enterprise, and overall my experience was very disappointing. From…read morethe start, the car I received did not meet basic expectations. The vehicle had expired registration tags, which immediately raised concerns about compliance and safety. On top of that, there was a noticeable odor of marijuana inside the car, making the driving experience uncomfortable. As I spent more time with the vehicle, additional issues became apparent, this car appeared to be used as someone's personal vehicle as mail was left in the glove box and the amount of dirty and grime built in the seats was not something you see with a rental car. The car was so dirty I even decided to take it to the car was at my own expense and this is when I found what appeared to be a marijuana bud between the seats, which is completely unacceptable for a rental. To make matters worse, the check engine light was already on when I picked up the car, leaving me worried about the reliability of the vehicle during my rental period. While the staff was polite during pickup, the condition of the car reflects a lack of proper inspection and quality control. When customers rent a vehicle, they expect it to be clean, safe, and fully compliant with regulations--this experience fell short in all of those areas. I would recommend that Enterprise improve their vehicle inspection process and ensure cars are thoroughly cleaned and maintained before being rented out. Based on this experience, I would be hesitant to rent from this location again. In the future I'll use a more reliable company like Hertz.

Rented from Avis when I arrived into the Huntington West Virginia airport. The airport is small so…read morethe car rental area is the same. You wouldn't know it however because I was helped right away. The lady was super nice and so accommodating. I appreciate people who are customer focused and take the time to listen. Their system was down so I had to wait for them to call in my checkin. Because of their customer service I didn't mind waiting. Thank you Avis.

This review is actually about Budget Car Rental at this location, but since they're the same…read morecompany and share the same counter, I'll post it with Avis. This is the worse Budget ever. It's the only one I had problems with ever. I arrived to pickup my reservation that had been made a month in advance and they had no cars. No bother to try to reach out to me or anything. Jennifer was basically like whatever and didn't care that I was stranded. I'd never been treated so rudely by such a Budget location. I did file a complaint and their corporate office took care of the issue and provided resolution for me. It's such a shame that such useless employees and such a poorly ran location like this could impact the company's reputation. I hope they truly look into the issue and clean this location up. This airport already sucks, and the rental people certainly add to that.

Worst experience ever, stay away they are horrible! Had a reservation, they said no cars then hid…read morein the back and wouldn't speak to us. Rude is an understatement. Zero stars.

I wish I looked at the reviews before booking here. Less than 24hrs before my family vacation I…read morearrive at this location to pick up our rental car. The lady looked at me and said we have no cars despite me having a reservation. She said AVIS came and took all the cars to the airport. She also said there are 3 people tomorrow with a reservation who will not get a car. I have never experienced anything like this before. I bet they didn't get a call for a heads up just as I didn't. Bad business!!!!!

I was able to book online. We were able to obtain our vehicle within 5 minutes. Staff are very…read moreefficient. Our flight was about two hours delayed however they still let us rent a car within the allotted time. We got a compact car for about $112.00. She changed the drop off to the concord airport to make it more convenient for us. Overall it was a smoothe transaction. My husband is just still trying to figure out the blue tooth.

Quick nice little small place. Only issue we did everything online and got here and they ask some…read moreof the same questions. After a long flight just kind of wanted to come get the car and depart. We had to wait a little bit. I know they have a job to do but we're hungry and tired.

I've used this site on occasions and they're very good. The assistant Mgr. Sumner Corrigall is very…read morehelpful. Would highly recommend.

I guess this review is more for the corporate/internet service than this particular location…read more I was in urgent need of a rental car and made a reservation through their website. No problem, my car would be ready at 8:00 am when they opened in the morning. I was ready to go get the car and my Lyft driver was in the driveway ready to take me there. As I was about to leave I received a phone call saying that there were actually no cars available. So now I had to send the Lyft driver away and start cancelling my appointments for the day. Very upsetting to say the least.

Rick was very personable! He was fast, efficient, and great to work with…read more When you have to deal with a hit-and-run--sadly a common occurrence in parking lots--it helps when renting a car doesn't add to the bad experience.

Customer service trash . Never was picked up for my reservation then was told 50 excuses why I was…read morecalled after making mutual attempts to find out where the driver was for pickup . Then was told I'm on a waiting list after reservation was scheduled at 9 and pick up was at 10 am . Had to pay for a uber to come stand in the lobby to wait for a rental car . Terrible experience

The rep Kenzie here is the worst customer service I have ever seen in any business of any kind. She…read morebooked a reservation for me, which I then booked a flight for. She later called back two hours later and said she had no cars and messed up. With that horribly inconvenient service she refused to give her managers contact and wouldn't offer any alternative options other than "oops"..... I baffles me trash like this is given employment in our country. Never will use enterprise again! Then the genius forgot she called me and dialed my number again five minutes later to tell me the same thing! Wow

I made a reservation two days ago online and got an email confirmation for 3 days and when I got to…read morethe airport there was no one there. Lights off. No one answers their phone. What a terrible experience. I'm glad Avis was next door. Enterprise you suck and I dispute the credit card charges if you attempt to charge me

So we booked a BMW for a month and we show up and they told us they don't have a BMW . Then , they…read moresaid they gave away our suv but it was a Chevy suburban . They have false advertising on there website . The manager admitted there are no BMW at all . They said because we booked through 3rd party they didn't have our number either . FYI if you book a luxury vehicle you will get a suburban or lower . How is that legal ? how can a company get away with false advertising? I ended up going to Budget and they gave us a luxury SUV as they treated us with respect . We are going to be spending $1100 a month for the next 3 month on a suv and we will never again use enterprise ! Call budget instead ... You Suck Meatballs Enterprise

During a really stressful trip, late at night stuck at Charlotte airport with no room on outgoing…read moreflights, we were able to secure a rental at Concord airport to drive 1-way to Miami to make our cruise ship. Scott went above and beyond when I rented online & was in a Lyft over with my entire family to make sure a vehicle was ready. He called to tell me about a glitch, but that he had a solution. It was so nice to have a friendly voice saying don't worry I'll make sure I'm still here & will have something ready for you. We were blown away with the vehicle and the customer service. We will now be doing all of our rental cars through Enterprise because of Scott and his amazing service at Concord.