Cancel

    Open app

    Search

    Avis Rent a Car

    2.2 (16 reviews)
    Closed Closed

    Avis Rent a Car Photos

    You might also consider

    Recommended Reviews - Avis Rent a Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Have rented from here 2 times in the last 3 weeks. It's currently 8:23am and there's no one at the office. Last weekend they didn't open until 8:20am. They're supposed to open at 8am. I've called Avis both times and the 'central location' has told me that they can't do anything about it. It's up to the local store. Ridiculous that a brand such as Avis allows this to happen.

    Filthy car inside and out with a giant red 7633 on the inside of the windshield.   This was the SECOND CAR they gave me.

    See all

    Photo of Deb G.
    0
    137
    65

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Rude and spiteful agent. Threatened to not rent me a car because I asked a question. Horrible experience and extremely rude people.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron C.
    0
    28
    5

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Easy to find and friendly service. They keep their cars on the 7th floor of the garage so it takes about 5 min to get out. Car was clean.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Avoid this location - operations are a mess, you have to go to the top floor of a garage to get the car then drive it back out

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Avis Rent a Car

    You might also consider

    Hertz Rent A Car

    Hertz Rent A Car

    1.3(3 reviews)
    0.3 miFinancial District

    Pre-rental: "Oh sure, we'd be happy to pick you up at the…read moretrain station! Here, let me leave a note on your reservation file." (Great, because that's the only reason I picked this company - was specifically looking for this service.) Actual: arrive at train station, call, call, call, no one answers except the big corporate office who says they can't connect us to this small office. Finally take a cab there with toddler in tow and hear this from the lady who processed the rental: "Pick up? No we don't ever do pick ups here." Car itself was brand new, clean and ran well. Crappy toddler carseat but they always are. Guy was nice enough to help me install it even though he insisted that they don't usually do this. Return at alternate location (for an extra fee, to Logan airport) was smooth, although guy said: "I'm unable to give you a receipt right now. We'll have to email you. 24 hrs later, still no email. I have no idea what we were charged and if it matched the initial price they gave us. Sooo, car was fine but customer service felt like lots of lies and runarounds. We'll look for a different rental service next time.

    Can I rate Hertz a zero? We (Gold Member) reserved a car months in advance, got to the airport and…read morehad to take the last car available - ac is broken, 46000 miles on a 2018 Trax, expired inspection sticker! Last night of vacation, car would not start....called Hertz's emergency road side service - long story short, 4 hours later and no service came! We were hung up on 3 times, waited 4 hours to be abandoned by Hertz! We prepaid our reservation to be told "pre payments can not be refunded" !!!! The best Hertz can do is add 750 points (= 1 day rental) to our account for next time! According to their records "ERS called you back and you did not answer" - we were at their mercy and we aren't going to answer their phone? According to Hertz, they mechanically review all cars before they are put in the lot, yet Hertz's manager tells us "the previous customer did not let us know the problems, so we just washed and buffed the car and put it on the lot"!!!! I think you get the picture of our experience - DO NOT PREPAY, don't count on their emergency roadside service and be prepared to be lied to and end up with absolutely nothing but aggravation from Hertz!

    Alamo Rent A Car

    Alamo Rent A Car

    3.6(47 reviews)
    0.0 miFinancial District, Waterfront

    Yuk! I rented a compact car from them in Cleveland for three days and piled on all the fees and…read moreinsurance I could which totaled $425. I wanted to be sure I had no problem. Now I get a notice from their collection agency EAN that I owe them money! What! after calling and emailing they tell me to ignore that notice. Now I just got another notice from EAN that I owe them money. Do not rent from Alamo!!!!!

    Alamo was budget friendly and just aheads up you do have to take the airport shuttle to get to the…read morecar rental building. Once you get to the building it shows you where your car rental company is located. Very easy to find, you just have to pay attention you don't miss your stop to get off when the bus driver announces the next stop. The only drawback is depending on when you arrive, there might be a long line and short staff. There was only one lady there attending to each customer so it took abit longer. They were trying to get people in line to use the car rental kiosks available but people were having trouble using them and it seemed it bit difficult and they would just get back in line. Another staff member finally came to help the other lady who was by herself and helped us out. He was very friendly and kind. It was pretty quick. We just had to go upstairs to get our car. We got a silver Nissan Pathfinder. I believe all cars come with a Toll road box. The person who takes you to your car will tell you how it works. It actually comes in handy in the city and highways here. We thought we weren't going to use it but we needed to especially with the traffic during rush hour. It helped out alot. You just flip it down to use it and flip it up not to use it but they'll go over that with you when picking up your car. We enjoyed having the freedom of having a car to go wherever we wanted to. The car seats comfyness was a 5, they were uncomfortable after long road trips on our backs and bums. The niceness was an 8, the gadgets on the car were a bit complex to figure out but we got the hang of it. We did like that the back seat folded down to put my husbands wheelchair and our belongings, a plus on that! We would use them again. As everything went smoothly when dropping off the car and the pricing. We would use Alamo again if renting anywhere else.

    Photos
    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

    See all

    Avis Rent a Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...