I had made my reservation with Priceline and was getting a Toyota Corolla. I got in line at Boston…read moreLogan airport, I was 30th in line One hour later it was my turn! When I got my vehicle it was Toyota rav 4 hybrid!!! The outside side was filthy the windshield had some white substance they couldn't be cleaned off with any amount of windshield fluid, I had to scrape it off with a razor blade. I went to a restaurant and forgot my fob in the car . When I came out I couldn't believe my fob was inside, as anyone knows you can't lock your 2025 vehicle with the keys inside !!!!! After a call to triple A and a wonderful driver he said the fob needed a new battery lovely ‼‼ I immediately went to auto zone and the cashier was happy to install the new battery. Far from a wonderful experience overall.

Best cars, friendly and efficient service. I always choose to rent from Budget/Avis at 2 Seaport…read moreLane. Convenient 2 drop off locations. Thank you for always having the best clean cars!

This place has exceeded my expectations these days. Everyone at the rental car place is beyond…read morenice, attentive, and always have the store decorated for the holidays. I highly recommend!!

Improve honoring reservations made two months in advance, have the proper van that was reserved and…read moreis supposed to be there and dont give it to another customer .. dont leave your clients stranded. Pay for the shipping costs of goods that dont fit in the tiny car we didnt order.Dont confirm rentals on the same morning of pickup when you dont have a car even though was reserved.Offer compensation for screwing up the rental reservation ...car assignment and stress of dealing with AVIS

We were the first ones through the door on a Saturday morning. Easy, excellent customer service,…read moreconvenient after hours return. I would go back to get a car for day trips!

If you want a complete lack of honesty, integrity, and corporate service, rent form enterprise…read more This is now the third time they have completely screwed me with. car rental, and I will never use them again. Neither should you.

If I could give Ron more than 5 stars, I absolutely would! I had to call Enterprise Boston to…read moreextend my rental and was very pleased with the representative who answered the phone. Ron, the top tier representative provided truly exceptional customer service. He was professional, kind, and made the entire rental process so seamless and easy -- exactly what every customer hopes for but rarely gets. His attention to detail and genuine care made me feel like more than just another rental -- he treated me like family. Ron is a perfect example of why I continue to be a lifelong Enterprise customer and will keep choosing them for all my rental needs. People like Ron make all the difference -- it's service like his that builds customer loyalty for life. And Ron -- if you're ever up in Richmond, Maine, make sure to stop by Morning Moose Coffee! The coffee (and the mini donuts) will be sure to put a smile on your face-- and I'll make sure you're as well taken care of as you took care of me. Thank you again, Ron. You're a rock star!

If you're looking for a terrible service, dishonesty, lack of integrity, this is your place to rent…read morea car. I will never use them again because of the blatant disregard for our reservation.

Not the best experience we've had after many rentals through Avis. When we pulled out of the pick…read moreup area we got an immediate warning light for low tire pressure. Returned to the attendant who said he could add air to tire but didn't have another vehicle in our class with gas. He didn't believe there was any tire damage. He filled the tire and we were on our way. When exiting the structure we were instructed to use the bar code on the agreement which we did but were still required to pay the parking fee of $20.00 to exit the parking structure where this location, at this point we couldn't back up with cars behind and just paid, requested a receipt to submit for refund and of course the automated machine was out of paper. 24 hours later and tire is once again very low so apparently there was something amiss.

The employees have actively been arguing in front of me for 10 minutes. All I want to do is pick up…read morethe car I'm supposed to be able to pick up through the app. 30 minutes later we managed to pick up the rental car. Go with National if your company will pay for it.

Yuk! I rented a compact car from them in Cleveland for three days and piled on all the fees and…read moreinsurance I could which totaled $425. I wanted to be sure I had no problem. Now I get a notice from their collection agency EAN that I owe them money! What! after calling and emailing they tell me to ignore that notice. Now I just got another notice from EAN that I owe them money. Do not rent from Alamo!!!!!

Alamo was budget friendly and just aheads up you do have to take the airport shuttle to get to the…read morecar rental building. Once you get to the building it shows you where your car rental company is located. Very easy to find, you just have to pay attention you don't miss your stop to get off when the bus driver announces the next stop. The only drawback is depending on when you arrive, there might be a long line and short staff. There was only one lady there attending to each customer so it took abit longer. They were trying to get people in line to use the car rental kiosks available but people were having trouble using them and it seemed it bit difficult and they would just get back in line. Another staff member finally came to help the other lady who was by herself and helped us out. He was very friendly and kind. It was pretty quick. We just had to go upstairs to get our car. We got a silver Nissan Pathfinder. I believe all cars come with a Toll road box. The person who takes you to your car will tell you how it works. It actually comes in handy in the city and highways here. We thought we weren't going to use it but we needed to especially with the traffic during rush hour. It helped out alot. You just flip it down to use it and flip it up not to use it but they'll go over that with you when picking up your car. We enjoyed having the freedom of having a car to go wherever we wanted to. The car seats comfyness was a 5, they were uncomfortable after long road trips on our backs and bums. The niceness was an 8, the gadgets on the car were a bit complex to figure out but we got the hang of it. We did like that the back seat folded down to put my husbands wheelchair and our belongings, a plus on that! We would use them again. As everything went smoothly when dropping off the car and the pricing. We would use Alamo again if renting anywhere else.

Billing practices . I was billed for a previous rents parking ticket. Notified company but has had…read moreno response

Two stars for the convenient location adjacent to the Marriott. Even though they allow after hours…read morereturns at this location they don't make it easy. They blocked the parking area entrance with a sign and plastic traffic barriers. Had to move them to park the car in the proper place. 8 AM the next day came and went and still no receipt. Called National on the toll free line. They said the car had been checked in and I'd receive a receipt within an hour. Five hours later still no receipt. Went to the location in person around 2 PM and encountered two women in the booth They claimed they were working on the returns and finally issued a receipt. Certainly not my experience when I rent from Hertz.

Horrible service. I approached them in person few weeks ago,…read moreshowed all my documents and asked if I can rent a car with physical debit card. The lady assured me that I can. I asked her to do the booking, but she said it does not work like that, and I should just come in the morning and pick up my car. I asked her three times, before booking my hotel and other things in Maine. And than I approach and her colleague, who says that he is "not going to contact anyone, you just can't do that with a debit card". Do not trust this company and their employees. But, eventually, I believe it may be good that I did not get a car from them as I heard very bad comments about the process of the car returned.

I was a bit nervous about renting from Budget after reading some mixed reviews, but it was the…read morecheapest and closest option, so I decided to give it a shot. So glad I did--it was a smooth experience from start to finish! I arrived right when they opened at 8am on a time crunch to make it to a 9:30am job interview- I was a little nervous about timing since I'd heard stories of other customers needing to head to the airport, but nope the location was right at Government Center! Dianne was a breeze to work with--she explained everything clearly, from paying for a toll pass (I brought my own E-Zpass, phew!) to making sure I filled up the gas tank and brought back the receipt, or else I'd face an extra charge. Bill in the garage was friendly and efficient when I picked up and dropped off the car/keys. When I returned the car, Dianne asked how my job interview went and was genuinely sweet and supportive. It's those little things that make a difference! All in all, my Budget/Avis rental for 4-5 hours was seamless, hassle-free, and dare I say pleasant hahaha! Would absolutely rent from them again.

what you should know. suv cars are new and well maintained…read more mini vans are old, worn, and broken in many places. its a tiny space so get ready to wait. price is respectful workers are respecful

A great service today from Alex Muto, very helpful considering there had been issues booking…read morethrough Expedia. He really helped us out and the vehicle was great and super easy to collect and return. Thanks!

I am so excited there is now a Harbor One branch in downtown Boston. This one is a brand new…read morelocation. The people working here are so friendly. They also have chocolate chip cookies and coffee, just like at my hometown branch. Also, low/no fees and great customer service.

SO happy to see both Dara DeLaney and Carl Brockmann back @ the HarborOne Broad Street Branch…read more During these difficult times even when the branch needed to reduce hours both of these professionals were there to help my small business work through and succeed either both waves of the PPP. It is SO nice to be appreciated by a bank and not be treated as a number. HarborOne is my bank for all my banking needs both business and professional.