Quick and easy way to rent a car. The car had dents on the front and rear. Car smelled like…read moremarijuana and cigarettes. Told the counter person and she just smiled. She didn't really offered a solution. Had to buy my own car freshener. Even though I'm a perks rewards member I felt like a complete stranger. Should have rented from Enterprise....

This place discriminates against Blacks!! I walked in, said Gd Morning and gave my res#. I've never…read morerented with Budget before, I usually use Enterprise. I was told I am unable to rent (which was shocking ESP since I've nva rented with them before). COMPLETELY shocked I called the 800# bcuz the employee said he cldnt give me any info as to why this was in place. Well the 800# informed me thrs NOTHING stating wht the employee said and if in fact he sees anything it's bcuz HE put it thr and ONLY he can remove it. The employee continued to act as if he didn't knw wht the man on the line (800#) was telling him and I am now moving this situation to the Corporate office (which the employee KINDLY informed me cld do nthn bcuz this establishment is a pvt entity. DO NOT RENT FROM THESE PPL

Way better the Enterprise. Lots to choose from and cars are clean and new. Affordable deals and…read morevery friendly staff

These people never have cars for a car rental company. I needed a compact and because they didn't…read morehave it I had to go with a more expensive "standard" car. I didn't have a choice since I need it to get to and from work. I'm writing this because this is the 2nd time this happens, I learned my lesson not to use them again. They have nice banking hours from 8AM-5PM so it makes it very difficult to get there. I'm going with Hertz ASAP. They actually have cars and better hours.

I rented a 15 passenger van not too long ago. I took my family upstate and I must say thit service…read morewas extremely helpful and the price was well below the competition. The van was clean and drove perfect. I had a hard time locating a rental agency on long Island that even rents these vans. I would recommend A-Car to anyone looking to rent

This place is terrible. After calling Tim everyday for two weeks for a car rental I was finally…read morepromised a car, altho it had just been involved in a crash. I was headed for a family reunion and had to agree. I sent in all my papers, but could not get it on the Thursday I arrived b/c he closes at 6:00. When I called the next day, even though I had spoken with him everyday for 2 weeks and submitted the paperwork 2 days before, he said he did not remember me. He then told me he did not have a car for me. He didn't call in advance to let me know and I had to take a taxi to the nearby airport to get a rental which I could and should have done to begin with. Stay away!

My car was at the dealership for repair so I had to rent a car from the Patchogue location. And I…read morehave to say it was wonderful customer service. Evan was so helpful took his time to explain everything, very professional. I can highly recommend this location.

Car came completely filthy with eaten up food on back seat from what looks like childrens food, car…read moresounded and felt like the front was gonna come off. After having been in a head on collision day before having to rent this car i didn't even drive it after my husband picked up as i felt so unsafe. The manager who did take some money off and gave an upgrade for future rental and apologized cause he felt terrible and said hes the manager and reflected on him when my husband picked up the car from same person. So you rented the car out as a manager and took no notice to cars condition. He also picked my husband up to get the rental where my husband said hes was looking at his phone and almost rear ended a vehicle couple times. The whole experience was so unacceptable. Definitely will not be going back to this location.

Amazing experience. After a totaling my car, my insurance company connected me with Enterprise and…read morereserved a car for me. A smooth experience from start to finish. Great car (black Nissan Versa), clean, worked great. Friendly professional, courteous service. Once I got my replacement vehicle, they even picked up the rental from the car dealership. Highly recommend!

I am travel nurse, and Mom of 2 younger children. I have my own current vehicle but my husband uses…read morethe vehicle for work. My travel agency reimburses me for travel. So, I decided to rent from Enterprise on Long Island in Medford, NY. I have been renting since the beginning of 2024, I have only rent 3 different vehicles and have taken care of them, no accidents/damages. I paid in full all my reservations every 4 weeks and renewed. I had pneumonia and a stomach virus for 12 days. I hadn't updated my reservations for a 8 days but also they had my $300 deposit on file. When my family got over this sickness, I immediately called to update my payment. I was told I was reported to risk Management? A "manager" called me named Mattie Smith (sounds like a fabricated name) told me return the car and we appreciate your business and put me on the do not rent list. They expect me also pay extra monies toward this rental. I will not and won't. I will also be reporting to this BBB, never received a deposit back even though I was told I was receiving one, then when you ask the branch they said they added to my reservation. I also kept up with oil changes, brakes and tire care for there cars. This is not professional and sounds and looks like people abusing there power. How can a million dollar company how incompetent and unprofessional managers allowing such nonsense happen? I recommend not renting from Enterprise in Medford, NY. If you can see the message sent by Kim, this is untrue, there's no contact us link to write the Manager (Kim). There's a link to chat with customer service and other links. I recommend a NO business to this branch.

I'm shocked at some of these reviews. My sales rep Walter was as good as they get which was…read moreexcellent. My Caddy ATS was purchased over 3 years ago has been nothing but a dream. I have seen several other rating sites where Alines got so many wonderful reviews. This review by Stephanie U. from Ronkonkoma says they closed up. Not so. She must have her dealers as mixed up as she is. You see Walter and tell him Jeff H. sent you and I am positive you will be delighted.

A relative of mine bought at this location. I had a bad feeling about this place and warned them…read morebut they really liked this particular car so they went ahead with the purchase. It feels like they take advantage of people with limited English (as was the case with them) or who feel like they can't get a car elsewhere. Within 2 days of driving the check engine light came on and it would not go over 20mph. Expect to be taken advantage of. So appalled by these scammers who just rip off people instead of running an honest business. STAY AWAY!!

Showed up with a broken CV joint they took me right away. Got it done fast. great Mechanics highly…read morerecommend. Very good prices, straight forward i got some work done here a year ago and will always go here from now on.

Another great experience with Harvey at Tomar! I have a black AMG that is my baby and Harvey and…read morehis team took great care of it. He gave me a fair price and did a great job! Highly highly recommend

the staff was so rude my car had less oil then before charged me 3560 for a oil change the place…read morehad bugs everywhere.

I purchased a 2022 Lincoln Nautilus and the entire experience was 5 Star from start to finish. I…read morewas able to apply for a loan and get approved virtually, and then have the car delivered to my home all within 24 hours. I was in contact with Kyade and Dominic throughout the entire process who were nothing but friendly and professional making the whole process smooth and seamless. When Dominic arrived with my car he was prepared to explain all of the car's features and help me set up the apps I would need to operate the car and connect with my phone. I highly recommend this company to anyone in need of a car and desiring top notch financing and service. Thank you guys again!