I highly recommend Preferred Pool and Spa Repair! They showed up right on time, were extremely…read morefriendly, and did a great job. When a second leak appeared, they came back and fixed it at no charge, even taking time out of their busy schedule to help us. I'm truly impressed with their professionalism, honesty, and excellent customer service. I don't usually write reviews, but I wanted others to know what a great experience I had. Preferred Pool and Spa Repair went above and beyond, and I would absolutely call them again!

Terrible experience. I do not recommend this company…read more Before booking, I explained to Evan that our spa was leaking and the water level was dropping in both the spa and pool. He told me it was likely the check valve, required a $250 deposit, and said they would replace the part during the visit with the deposit applied toward the repair. When they arrived, they had no parts, spent only a few minutes looking at it without testing anything, and said they'd return later that day. They never came back. After I followed up, Evan was rude and said they couldn't repair the leak--based on the same information I had provided before the appointment. I paid the $250 in cash and received no repair, no testing, and no refund despite requesting one. I feel completely scammed out of $250.

Tony Moser was fantastic. We were referred to him regarding a problem with our pool waterfall, and…read moreeven though we are out of his service area, he came to help us. We are so grateful for his time and willingness to help. Thank you, Tony!

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

We had an excellent experience with Prime Pool Service! Victor was professional, honest, humble,…read moreand genuinely one of the nicest people we've worked with. You can tell he truly enjoys what he does, and it shows in the quality of his work. He cleaned our swim spa thoroughly and made it look great. Since we're first time pool and spa owners, he also took the time to explain how to properly maintain it and shared some very helpful tips. We never felt rushed, and he was happy to answer all of our questions. It's rare to find someone this knowledgeable and trustworthy. He definitely earned a loyal customer. The great reviews are well deserved. Highly recommend Prime Pool Service!

A HUGE thank you to Victor and his excellent team over at Prime Pool Service!! (This is a long…read morereview, but they certainly earned their five stars -- here's why!) We got our pool installed a few years ago. There is one caveat to our situation -- we live in a rural area and we are on a well. Being on a well has come with its own set of challenges like keeping the metal low, our waters reaction to chlorine etc. We thought we were in good hands with our original service provider, but we were NOT. They started to neglect our pool and skip important appointments. They had us buying and adding in chemicals ourselves. We expressed our concerns and showed them photos of the changes in the water. They did nothing!! Once he finally made his way out to the job site, the damage was done. Our old provider flat out refused to help fix the situation. He insisted the swamp was unavoidable because we have 'bad water'. He left us with the before picture you see in that photo. It was a DISASTER. We were left with a filthy pool and nowhere to turn. A friend had excellent things to say about Prime Pool Service and said we should give them a try. I called Victor and talked to him on the phone. Right away I could tell how invested he was in his jobs and caring for his customers. He made it a point to come out to us quickly. He got to work and set us up with a plan to get our pool back. He got the pool pumped and started cleaning it out and had it sparkling like new in no time. He even went the extra mile and did an additional treatment just to make sure that our pool had zero stains. Our pool truly looks like the first time we filled it and we could not be more grateful!! Just look at those photos! Since then, Victor has maintained the pool wonderfully. He is on top of everything, he checks in with us often. He's always monitoring our water and making sure to adjust where necessary. He truly cares about what he is doing and making sure that his clients can enjoy their investment. I HIGHLY recommend Prime Pool Service!!! They really are the best! Thank you To Victor and his whole team, including Tavonne, for rescuing us and continuing to provide excellent service! They get 10/5 stars from me!

I have had a great experience so far. Jorge personally maintenances our pool. He's always here on…read moretime, and our pool is sparkling clean. Any questions I have, he is happy to answer and chat with me about. He's always quick to respond to my texts or calls!

Pump repair Ron's…read moreservice was excellent, came out, on time, diagnosed the problem ordered the parts, came back And I have a working hot tub The price was quite reasonable

Do not hire this guy! Michael from Green to Clean is a…read morethief. We paid him $60 to clean our pool the first time which included cleaning the filters. Then he came back and cleaned it a second time and said his monthly fee would be $100. We gave him our credit card info and he actually charged $250 and $150. When my husband contacted him he only refunded $100 and never showed up again...wouldnt return calls or texts. We found a new pool service and when they removed the filters they had never even been cleaned by Michael in the first place.

Let me start by saying that Michael was great! I did my research here on Yelp about different…read moreswimming pool services and I'm so glad I picked him. He was very prompt answering my messages back and forth, he gave me a very decent estimate for a pool cleaning. Just what I needed, we set up a time for literally the next day, Michael was there at the time we discussed. Very profesional and friendly guy, he was great recommending what I should and shouldn't do to my pool. I have to say that I read some not too good reviews here on yelp, but I always like to give people the chance to prove themselves, he totally did! Totally worth it! You shouldn't always believe all bad reviews, I do know this by experience!! Thanks again Michael for your help today! Cheers!

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

He did a good job but there was a lack of transparency on pricing. I would hire him againread more

I am updating my review to capture my experience with Noah after my initial service…read more Noah had offered to return to my repair my spa in case it was still leaking, which unfortunately it was. I have had two blown off appointments - either last minute requests to reschedule or just no show without follow up. I will find a more reliable service in the future to fix my spa leak.

We've been a customer for a few year now with Adam and his crew…read more Never had any problems or service issues. Pool water has been clean and clear the whole time. Punctual, fast to respond to questions or service requests. And the price was great for me. Keep up the great work Valley H2O team. Thank you for your great pool service.

Pool back operational and looking fabulous, came in fixed my pump, treated for two wks and…read morereplaced all filters. And pointed out am the issues I didn't see!