When we discovered Accent Flooring in Brooksville, FL. it appeared that we had found the perfect…read moreflooring company. Their selection and quality of flooring was better that most others. They worked with us as we struggled through the task of picking the flooring for our great room, dining room and bedroom. They told us that as long as they did the measuring and installation that any mistakes made were on them and not us. Obviously, we had them measure, order and install the required amount of flooring. As with any project where you purchase product by cartons and not individual pieces, we were aware that there would be a few pieces left over; which we wanted just in case in the future we needed to repair an area. The next step was to set up a time for the installation. We set up three days which were completely clear on their calendar assuring that once the job was started, and nothing unexpected happened, the job would be completed on time. We then made arrangements to leave so they had the house to themselves and we were out of the mess. That was a mistake. Before I continue, I want to say that the installers did a great job. The installation was to start on a Tuesday at 9am, ending around noon on Thursday. Accent was terrible at project management. We had our neighbor watch when the installers arrived and left. The first day they were two hours late, the second day they were five and half hours late and the last day two and a half hours late. That is a total of 10 hours that Accent sent the installers to other job sites, not ours. On Thursday we arrived home about 10:30am expecting the job to be close to completion. To our amazement the job was not even close to being finished. When I inquired as to what happened the installers said since we were not home Accent had a couple other projects that needed completion and they were sent to those and told to ignore our timeframe. When Accent was questioned their answer was it was not their fault and the job would be completed by Thursday sometime. Yes, it was, 8:30 in the evening. Accent thought we were over reacting to their inability to complete the project in the agreed upon time. They refused to take ownership of their screwups. Completely unacceptable. When the project was finally completed there were two cartons of flooring remaining. As said before, we wanted some left over so we kept one carton and the other we took back to Accent. Accent was surprised that we brought back a carton. They asked what they were to do with it and we said send it back; you ordered too much. They put up a small argument saying they do not send flooring back but finally did take it. After all, they ordered too much and we were not about to pay for something they ordered and we could not use. Even though Accent has a great selection of quality flooring we advise to steer clear. But if you do use them, we advise you get in writing exactly when the job will begin and end including the hours each day, they will be on-site. Insist the installers arrive on time and that they do not leave during the day except for lunch. Make sure you have in writing that unopened excess materials they order can be returned with no question. It is doubtful we will ever use Accent again.

The only reason I used this company was a friend of mine had his whole house done with new flooring…read moreand the guys did a great job. I had stopped by quite a few times to watch the process. My experience was completely different. I wanted new flooring in my master bedroom with new baseboards and asked for new baseboards only in the bathroom to freshen it up. Well the day of the install the guys didn't arrive till 11am about two hours late. I felt like he was rushing the entire time. At 6pm when he was done I went in to check and the flooring looked great but the baseboards were all 5 inches, did not ask for that and that is not what I have in my home. I can overlook that but the baseboards were dull, scuffed and black fingerprints on them. I asked the guy are you going to clean them and why are they not white. He looked at me and said "You have to paint them." Why would I pay thousands of dollars to get on my hands and knees to paint baseboards. I sent Mike the salesperson and email with 10 pictures and the next day he calls and says I'm sorry I didn't tell you that our customers paint their own baseboards. That is not true because at my friends house I observed a young guy painting the baseboards. Mike said he would talk to the owner. Two weeks later he calls and says we can come out and paint the nail holes. I told him no thanks, it should have been done right the first time. I also questioned why no product was left behind, not even one plank of flooring. He claimed it was damaged and they would order me two more boxes and hand deliver it. No surprise, its a month and a half later, he never called and no product. I would say shop around and ask the right questions, otherwise you get crappy work and you spend money to only have to complete the project on your own. I should have went somewhere else.

I had an antique 22 x 4 Asian carpet rolled up in a closet for 25 years. Called around and found…read morethese guys could cut and bind it and now I have 2 beauties! Price was very reasonable and they were so nice to work with!

My mission was to replace carpet in my second bedroom. I got a couple of quotes then called Carpet…read moreCorner. I was invited to see their carpet selection which I did the following day. Met Eric, he and his father are co-owners. Very personable and professional. I appreciated his suggestions on carpet quality and color. What impressed me was their very competitive pricing. I chose a carpet Eric recommended with a color which would tie in with my current wood flooring. I also ordered an upgraded pad Eric suggested. A few days later installers arrived and got right to work removing old carpet and pad ensuring all the old material was discarded in the trash. Both installers are real pros and very polite and personable. They even vacuumed the newly installed carpet! When they left everything was spotless; the carpet looks gorgeous and the upgraded pad makes for an unusually comfortable feel on my feet. I couldn't be happier. They are knowledgeable, and communicate well with the customer throughout the entire process. Continued success!

Customer Service is awesome and prices are great Budget Friendly. Great work. Honest reliable and…read moreshows up on time.

I can not say enough about the great job JNS Flooring did for us. They did a small bathroom for us…read moreand we were not even there at the time. But I kept in touch with Gina and Jimmy, who exceeded our expectations. She sent us photos of the final flooring and we could not be happier. I called on a Monday and the following Wed. the job was done. The service and the price were second to none. They were there when they said they would be there, and that's a commitment to their fine work. Kept us informed at all times. I highly recommend this company and we will use them in the future again.. Thanks again Judi and Mike D.

I was originally referred to Scharber Flooring by another satisfied customer. I used Scharber…read moreFlooring for the installation of hardwoods in my master bedroom. The workers moved all of the furniture in and out and were the utmost professionals. They completed the job in one day and a year later, I still love my floors. I am going back to them for additional work.

We have used Scharber flooring for the past 21 years, for carpet-tile and a year ago for vinyl…read moreflooring throughout the house. Johnny has alwaysBeen upfront about priceing and choices... workers are the best and very professional. I really don't know why the lady in Dade city is so upset!! Would recommend this business to anyone.

I had a problem with my glass shower doors and I called three contractors/handyman with no avail. I…read morethen reached out to Chris Lugo and I am so HAPPY to say that he rectified the problem. Now my shower doors are working perfectly! He also did a few adjustments on my kitchen cabinets and Corian countertop. I definitely recommend him to my friends and family!!

We had Lugo's install countertops in two bathrooms and kitchen, and we are very happy with the…read moreoutcome. We feel they are very honest people that run their business with integrity.

If I could give them more stars I absolutely would! KF Flooring did an amazing job! We hired…read moreanother company to install new flooring. They tried to scam us and made a complete mess of our home. John with KF Flooring came in and turned the mess into a beautiful home! They are very knowledgeable, professional and HONEST! John rearranged his schedule to help us since we had to leave our home for 3 weeks due to the previous installers mess. I highly recommend KF Flooring and truly appreciate all they have done for us!

I am so pleased and impressed with KF Flooring. I had carpet removed and Luxury Vinyl Flooring…read moreinstalled in 4 rooms. They had been referred to me by 2 other neighbors. John, the owner suggested checking ProSource for Flooring which turned out to be the best place to purchase. The quality of service and installation is remarkable. Each installer was courteous and talented. I will definitely recommend this business and use again.

I had a problem with a trim piece, and a repair date was set up but they blew me off without any…read morenotice or explanation. After posting a review about it here, they finally contacted me, apologized, and set up a new repair date. The piece was replaced with a better piece, presumably at no charge. The flooring itself is nice and the install was good, but their communication needs improvement. That said, I recommend Vogel and would consider using them again.

We did have good service to install the carpet but if you try and get them back because parts of…read morethe carpet are coming up forget it. We have called Kevin at least 4 times now and he just says he will have the guys come back and fix it but they never do. What they don't realize is the guy who installs for them is ripping them off also. I had Kevin go to my brothers place because he did not like the carpet from Lowe's he had installed just a year ago. My brother got new carpet from Kevin and the installer took the old( but new) carpet over to the neighbors and only charged them to install it and paid him. He wanted to charge them for the padding my brother paid for but didn't use because his old was better but my brother reminded him it was already paid for. He ripped Volel off because the people would have bought new from them. They all are bad.

We needed our old tile replaced. Diamond Tile was able to respond and do the job the next week…read more Floor looks great! Very hardworking, honest professionals.