Service was excellent, professional, and thorough from start to finish. As members of the Friends…read moreand Family Club Membership, we received a camera inspection of our main sewer line. Our plumber, Brian Curnutte, took the time to carefully explain everything he found and patiently answered all of my questions. What stood out most was his honesty and attention to detail. At no point did I feel pressured or misled, just well-informed and confident in the work being performed. Brian clearly takes great pride in his craft and approaches every aspect of the job with professionalism and expertise. He truly is the Sherlock Holmes of plumbing, methodically investigating issues and finding the right solutions. On top of that, we enjoyed chatting about our shared interests in rock music and fitness, which made the experience even more enjoyable. I highly recommend Brian and the team for anyone looking for trustworthy, knowledgeable, and customer-focused service.

Stan came out to look at a garbage disposal they installed 2 weeks ago. He found where it was…read moreleaking and the same day they scheduled a visit to replace the product. Stan, specifically, was one of the nicest people I have ever met. It says a great deal about a company when good people work there.

Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

$325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

Brought back Lorenz plumbing to install another new toilet this time in our masterbath. Also had…read morethem install a new kitchen faucet with new one bowl drain pipe upgrade, and our reverse osmosis under sink water filteration system. Patrick is always responsive and Chris does an amazing job! We will only use the services of this team. Pricing is very reasonable!

Responded quickly and came out within hours. We thought it was just a blockage in the sewer, but…read moreturned out to be a 2" shear between the foundation and the outside pipe. Provided me with an estimate (which was lower than I expected) and started working on digging the pipe out by hand (6' down). They didn't damage any bushes and once the work was done, I was handed a bill for 10% LESS than the estimate. Pat and crew (Chris and Danny) did an excellent job!

After recently purchasing a new home in Schaumburg, it was obvious we needed to not only replace…read moreour 3 year old working horse of a sump pump, but also needed a battery backup system. Our home inspector and electrician both recommended Murphy Plumbing & Sewer so I called them for a quote. I spoke with Matt, who was very easy going and set up a free estimate. Dan came out and was very professional and friendly. He was informative about how our French drain/sump pump system worked. We got a verbal quote to install the new sump pump. After a little due diligence, I realized it was a very reasonable price so I gave the go ahead and scheduled an appointment. Matt came to do the job and was very courteous and professional. He helped fill out the warranty paper work and did the job fast and helped explain other features of our new house. He cautioned us that our hot water was at the age where we should look for signs that it needed to be replaced. He emphasized it still had some time left and I always appreciate how there was no pressure or upselling. It feels good knowing I have a reliable plumber and I highly recommend this small business.

Impressed with this company! They fit me in their schedule quickly; made needed repairs with…read morereasonable fee. To me standing behind your work is even more important than the original job. I highly recommend Murphy Plumbing in Roselle because of their responsiveness, timeliness, professionalism, and customer service. Definitely is the only plumber I'll go with in the future. Fair pricing, great service. Matt, the owner, cares about each customer. Thanks, Karen

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Great work & service! Prompt to answer messages, called and confirmed appointment before coming…read more Quick and efficient to complete the job. Recommend them.

Scott has now become our "guy" for anything plumbing! He's so responsive and in a pinch, he always…read moremakes time for us! And his prices are so fair and reasonable. My husband isn't the best handyman, so knowing that we can call Scott anytime we need plumbing work done is such a blessing! If you need a plumber, don't hesitate to call him!

I love Scott! He is just the best plumber out there. When I was living alone, I definitely wanted…read moreto find a plumber that wasn't going to rip me off and made me feel comfortable. Scott is that plumber. He explains everything he is doing and even gives some tips so I don't have to call him for every little thing wrong. He was soo great I even had him fix the plumbing at my parent's house. Scott is honest and reliable. He is never late and always treats his customers with respect. I can't say enough great things about him. If you are hesitant, just call him. After one phone call, you'll agree that he is definitely the best plumber around the area!

Very Professional Service. The plumber was very personable and answered all my questions. Got to…read morework right away and fixed our situation. Once again, I am very happy with Green Tech Plumbing service! I would highly recommend them to anyone. Thank you!

I can't say enough good things about my experience with Green Tech Plumbing! A can do kind of…read morecompany! I've found it increasingly difficult to find service companies that are knowledgeable in their field, responsive, honest and provide excellent customer service. Not only did Green Tech Plumbing check all these boxes, but they also offer fair pricing. A unicorn of a business. After being overcharged and underwhelmed by our previous plumber, I was on the hunt for a capable plumber to install a whole house water filtration system. From the moment I reached out to Green Tech Plumbing, they were nothing but responsive and helpful. I purchased the filtration system from a vendor, yet Kevin willingly answered all my questions (promptly!) about the system. He even pointed out that one of the options had expensive filters that would need to be changed frequently saving me hundreds of dollars in filters. What a gem! Kevin came out to look at how the system could be installed in our space and talked to me through how the system would work and answered all my questions. He then provided a fair quote. Once our system was delivered, I emailed to set up the installation. His team came out the following week for the installation. The tech Kevin sent was just as helpful! He moved the 100-pound tank from the garage to the basement, which wasn't part of their scope. The tech had to make a run to the hardware store to buy connection pieces that weren't included with system, but he knew exactly what to buy and did so in a timely manner. The install was speedy and flawless. The tech was even willing to stay while I called the vendor's water filtration system customer service expert to walk us through the start up process. On top of this great experience, I wrote a check for the incorrect amount and Kevin responded right away saying he would swing by and drop a check in our mailbox for the overpayment. Unreal! This is how you run a company!