I been here since 2017. I love it here. If you. If you have a problem they fix the problem right…read moreaway

The team is always friendly, responsive and prompt in resolving any request or issue.read more

My husband found this apartment complex a year ago. We are very pleased. Katrina has been very…read morehelpful and kind . We always say hi to Tom , the person who cleans around the common areas, he is very friendly and works hard . Neighbors are friendly and respectful. Highly recommended !

The dog park is amazing especially bc the complex is on a major road which prevents any safe dog…read morewalking. & maintenance man who keeps the building so clean. Other than that I couldn't recommend. Our storage unit had the locks cut and everything stolen, even though it was in a "secured" parking garage and happened to be out of the line of view from the cameras. Our car (along with about a dozen others) was broke into and the damage was so bad it totaled out the car. Again, of course no security cameras in the view of the cars. Definitely not a safe neighborhood.

Southport is a beautiful place with wonderful amenities. This property includes apartments, The…read moreHyatt, and an incredible water view restaurant. There's a large parking garage where we left our car and then enjoyed walking around admiring the aesthetically pleasing Hyatt. There's even some outdoor gathering spots with fire pits and comfy couches! The showstopper though is without a doubt Water's Table restaurant with gorgeous views of the lake, an innovative menu, and beautiful plating. I keep this place on my date night list whenever the husband asks me where I'd like to go. Perfect spot to enjoy dinner, the sunset, and a walk along the water after.

I love the Southport community though I am uncertain what this entry is for as Southport consists…read moreof six different businesses and three empty towers. They aren't owned nor managed by a single company. The Bristol Apartments, for example, is owned by one investment company that is different than the empty towers and the Hyatt is a Hyatt property. It's a bit confusing if this review is for the neighborhood? Do we review neighborhoods now? And it is for all intents and purposes a neighborhood. There's one road in and one road out with the Hyatt, the Bristol, Tra, Peyrassol, the Seattle Family Center, Dock and Drink, and Water's Table filling out the portfolio. It is very pleasant with Coulon Beach Park next door and excellent viewing of fireworks when that resumes. With the parking garage there's plenty of parking though I cannot stress more than ever do not leave any valuables in sight in your vehicle. Southport may be isolated, but that isn't a deterrent for thieves. Personally I'd recommend parking where there's foot traffic since the upper levels are vacant I've only seen smashed out windows at those levels. And it is a pleasant place! In the summers it is busy. The water is so close and the views amazing. I love the four restaurants. It can get loud, and with the exception of a few incidents in 2020 due to people being angry about the mandates at the time it is a very safe space where families, dog walkers, and cute couples gather. Many a wedding takes place in the warmer months so it isn't uncommon to see beautiful gowns and fancy tuxedos, though I'm partial to the Indian weddings since the guests come in beautifully colored saris. There is a lot of diversity at the waterfront and that makes it a wonderful place to be. The winters can be busy too with Coulon Beach Park putting up lights for the holidays and Argosy cruises bringing the Christmas boats by. I always appreciate the carolers. I only wish people would acknowledge the road properly. Drivers ignore the speed limit signs, occasionally just stop in the middle street, or try to double park. Pedestrians often aren't much better because though there's a great sidewalk that connects the docks to the Bristol running up to Coulon Beach Park they'll just walk down the middle of the road like it's a bike path. I have seen a few close calls with pedestrians almost being hit because they're walking down the road instead of the sidewalk. It is a great area.

We moved my dad into Merrill Gardens Renton independent living 6 months ago and everything has…read more been wonderful. The first time we went to take a look at the facility we noticed it was so clean and bright, there were lots of friendly tenants and activities going on. The faculty was so cheery and helpful giving us a tour and a lunch that was actually quite good. My dad is walking and getting out of his room every day with other people to talk to and dine with. This has been a blessing for my sisters and I to not have to worry about dad and to see him adapting so well. Carmen, Elaine and Shelley

Such kind, thoughtful and nurturing care for both residents and their families. We were made to…read morefeel welcome and at home the minute we walked in the door. Every member of the staff was extremely flexible, accommodating and communicative from the application process to move-in and beyond. My MIL loves it there. We've had meals several times in the restaurant, and the food really is restaurant quality. Her one bedroom apartment is well-appointed, clean, cozy, has ample storage & closet space, and even has its own washer & dryer. The staff knows every resident's name, and I watch as they make important personal connections every day. Safety is paramount, requiring each resident to push a "check-in" button located in each apartment, between 5am-9am. If the resident does not check-in, the staff immediately checks on them.

It's honestly a great little community to live at. The office is relatively helpful when they are…read morethere, maintenance usually resolved our issues promptly, parking is fairly available, and all of our neighbors were so great! The issue I have with them is the move out experience. I deep cleaned the whole place and was still charged a fee of $140 for regular cleaning. Plus $75 to get the carpets cleaned (which I expected after 4 years in the same unit). I took the time to fill in all of the nail holes, but was charged $50 because I did not paint over the nail holes on the accent wall (maintenance never provided me accent wall paint, just the regular). Now I've left a place that I loved for 4 years with a bitter taste in my mouth. I wish them well, but I'd really have to think twice before living here again.

I lived at Springfield for two years and was very happy there. Sarah the manager was wonderful!…read more She really cares about the residents. The property is always well maintained and if we had any problems they were fixed the same day. The thing I liked most about the apartments is that it felt like a community, a place where you could chat with your neighbors. A larger complex is so impersonal. We moved to Arizona to a large complex and while it's nice, it lacks the personal touch of Sarah.

Moved in a few months ago. The maintenance team is top-notch, repairs or issues are resolved very…read morequickly. The apartment is so comfortable, great size and storage. There are a couple complaints. Parking is our area is over flowing, I have sent emails to my customer service rep regarding this and have not gotten a response. I will make a call today. Love the location and overall my new home,

Parking issue still not resolved. Overflow, too many cars not enough parking. My daughter sat…read moreoutside for 3 hours or more waiting for an available parking spot.If you need to leave after 8pm don't expect a parking spot when you return, reserved or not. Fairwood Pond needs to do better.

The good: -Great management. Very kind people that work in…read morethe office who seem to really want to get to know you. They always put me in a good mood when I went in to pay my bills. -Fast maintenance. Literally would put in a request and it would be fulfilled within the next two days. I've never had such fast maintenance in a complex. -Very safe. I have never felt unsafe coming home late at night, or have had any strange encounters with other residents. My car has had no damage done to it, I always felt okay leaving it parked. -No surprises. There were no hidden fees or anything of that sort. Neighbors were respectful. -Overall a great experience! The bad: -Parking can be challenging. We ended up having to pay $25 more for another spot a month because the visitor parking is not always guaranteed. -Small Apartments. Pretty cozy in these apartments! But you get what you pay for. -Meh appliances. Kind of cheap W/D, shelf in kitchen broke, handle on bathroom mirror fell off. Maintenance was always very responsive in these situations though, so I can't really say it was too bad. And again... you get what you pay for, and we had a cheaper unit. -Children can be loud. Overall they are sweet and respectful kids, just be aware if this is something that bothers you.

Great place to live! Comfortable and clean units. Love all the amenities, like the pool, community…read morebbq area, fireplaces, on site laundry, garbage disposal, and dishwasher to name a few. Oh, and a deck! Safe patrolled community a plus! I've lived here a few months and I'm quite happy. Easy communte to just about anywhere, and only a 2 mile drive to Southcenter for just about every store & resturant you'll need.

The experience was too good and the leasing agent Hillary was very helpful and answered most of my…read morequestions, took us through the smooth onboarding process.Thank you so much.

Definitely was a tenant with Griffis Lake for about 5 years; I conveniently got this spot during…read morecovid through remote coordination with their office; I think it was amazing the first few years - Larissa signed me on and did a virtual tour middle of COVID for me and it was so easy! She got promoted and moved out of state for one of their other locations and the staff was subpar/took a lot personally than handling business, with the exception of some of the maintenance staff and Kristin was consistently cool. Renewing your lease over certain amount of years they try to offer retention incentives, like carpet cleaning and/or cleaning of your bathroom or moving to another unit without paying extra. Moving out is fairly straightforward and if you do a good job cleaning up, you will get your deposit back. I was so thrilled with my unit. Gym and pool area is really nice and so close to all the attractions within the Landing, Boeing headquarters, the 405 and 5, SeaTac, and during summer training season. Plenty of space within the unit compared to most places in downtown Seattle and parking is about 50 a month in the resident parking area (although my car did get broken into after multiple break ins in other vehicles in the garage & i had rats in the engine on another occasion- they do not keep it clean out there in the garage!). Be aware of hidden fees (valet trash but it does not get picked up near your door w the staffs shifts & the trash in the chutes) and things not getting fixed like the security gate or one of the elevators were never fixed due to a part they somehow never received in for at least a year). I also entered a ticket 7 times to get my washer/dryer replaced and it still takes multiple cycles to dry. Hopefully the safety and security has improved since I left, and no one is pulling the alarm from the street every so often even the fire department and people got tired of responding. They also tow cars they shouldn't and dont on the ones they should..the ones who enforce it dont even check the facts and incriminate everyone. Also make sure you are courteous to those who deliver your groceries to you: dont leave them without any instructions in a place like this!

I've lived at Notch for about two years now and have had a wonderful time! The property manager and…read moreher staff are wonderful! My unit has hardly ever had any issues, and whenever I did have them maintenance fixed them almost same day or next day! The community itself is very quiet- and while there have been car break ins in the past- I don't particularly consider that a deal breaker. The easiest way to not have a vehicle vandalized/stolen from is simply to not leave anything in plain sight in the car. If I wasn't moving for work I would certainly extend another lease!

I've been enjoying my 2-plus years at the Notch Apartments very much. It is a very well-run…read morebuilding (even with some management turnovers), and is located in a nice, quiet setting (right next to Cougar Mt Regional Wildland Park. It is kept pretty clean inside and out, despite the large number of tenants, who are largely very nice and friendly, as is the management team.

*update - NALS begged me to take this down & offered me my FULL refund…read more This is honest from my experience. as mentioned it's not about the money. others should see more than fake reviews. You can look at my profile & see I very rarely post a review This review is based off of our experience living in unit O103 from Nov 2021 - Jul 2024 We moved from out of state for work, & when we arrived we did the final paperwork & grabbed our keys. When we walked in, the place was disgusting. They had laid down new carpet but other than that the place was FILTHY & A LOT of things broken. The carpet wasn't fully laid yet. We were paying for an "upgraded apartment" LOL so there was supposed to be laminate in the main room, & when we asked they said that this was the "upgraded" apartment They gave us 3 days off rent-which we had to fight for a few more days because of the major inconvenience (out of state move). We couldn't stay in the apartment until it was livable. We gave them a week with us out, & when we returned, while mostly cleaner, there were still SO many things broken! we initially grabbed our keys a week AFTER our lease started, giving them extra time to fix it up. From the moment we moved in everyone in the office was wayyy less friendly than when trying to get you to sign a lease with them. the washing machine didn't properly wash clothes the first full year even with multiple maintenance requests until one of the more competent maintenance people caught the issue. Gross. Many of our clothes got mystery stains on them after "washing" in the broken machine and had to get rid of them. There was a plumbing issue in our building that left sewage in both of the bath tubs, sinks, seeping out of the floors, ect. We had to tell them they missed our apartment & they almost didn't fix ours that night bc the leasing office did not let maintenance know our apt was also compromised. They LEFT the sewage without cleaning it all weekend, and when we told the leasing office the following week when we were back in town, they basically said "Oopsies, we'll make a note." we paid for cleaning services out of pocket. Absolutely gross and unsanitary. MOLD. All over the apartment. No matter how often we wiped with vinegar & bleach, left windows open, had dehumidifiers, left our fans on (which is hilarious they don't turn off bc of how gross the place is) - there was mold in pretty much every corner growing on walls & windows. We did put in a request and they told us it was just dirt! insane when there's plenty of pictures & it's obvious that it's mold. They basically scrape what they can & paint over it. Disgusting. Kimberly did an initial move out walk thru & told us she would not nickel and dime us of our experience, & that our carpet was in good shape compared to other units. they only offered us $515 back from our prorated July rent AND our security deposit bc they replaced part of the carpet - after they had us pay to have the carpet professionally cleaned ($300). Part of the charge out of our deposit was to pay for more cleaning, and when that "didn't work" they replaced part of the carpet. We already paid for that cleaning. They had a professional receipt. It's not about the money-it's the fact they should have done the right thing after our experience. We avoided writing a bad review while living there in fear of big rent spikes & not getting our deposit back - We might as well have left the apt in the condition we found it (we left it extremely clean minus the mold we found which is much more than they can say they did for us). We noticed some positive reviews from current tenants last year all at the same time & wonder if the office offered them a special discount for a positive review. In my new search made sure to not check out their other Seattle area property. We considered staying again bc we do like the location, but so happy we chose to not put up with this place another year. There were other things we could list but you get it. If you can swing a little bit more in rent it's worth it to avoid this gross place.

Not worth what we paid…read more The walls are paper thin. I heard my neighbor snoring in the mornings as well as his alarm clock go off, I'm also half deaf. If anyone had people over in our little section, we could hear it. Then our neighbors downstairs tried to say we were making too much noise. I just looked at her like she was insane because you can hear everything in this place, we weren't doing anything "noisey" it's not my fault you can hear through the walls and every step your upstairs neighbor takes. We heard every time our upstairs neighbors moved around. Mold. Mold. Mold. You can't just keep putting new caulk over old mold and pretend it's not there. The gym is not accessible 24 hours a day. Front desk decides when pool is open. Jacuzzi is in tiny awkward room. Old windows and doors. Opening our sliding glass door to get in the balcony is a task. Halfway through our year lease they said they would require all dog owners to submit a dna sample. I don't even have a dog, but honestly seemed weird. Why wouldn't they install cameras? Which would keep the property AND residents safer. When it snowed. No salt no sand. Just a complete ice rink of a parking lot. Also, do you like hearing the sound of a leaf blower 3 days a week? Then this is just the place for you!