I have never had a bad experience here. Always pleasant and Dr. Avantino has always gone out of her way to accommodate. Very nice and delicate with my son who got half his tooth knocked out. Thank you doc! read more

Karen Avantino was a 5 star dentist. She has retired and Dario Sartori has taken over. He over charges for his work and told me I needed work done that Karen said I didn't need. I urge all to find a new office. My charges came to about $1200. per hr. read more

This office has the best staff. The reception and front office workers are always warm, knowledgeable, and helpful. My hygienist, Heather is always very thoughtful of my comfort level and anxiety. She is very friendly and puts me at ease. She is also excellent at what she does and I feel so much better after seeing her for my appointments. Dr. Avantino is a wonderful provider and has been exceptionally helpful any time I had any concerns. She always checks in with her patients during their appointments. I am so pleased with the service I receive at this office. Thank you to all of the staff. read more

Great work done by my favorite Dentist Dr Avantino has been my dentist for years now She is caring and great work Always asking if your alright. Crown done yesterday she knows how to give shots, they don't hurt. read more

Dr Aventino is great! Been going to her for years and has always done excellent work with my dental needs!

The only reason I am giving the one star is her staff. Her staff was warm and welcoming. NOT so much for the doctor. She is cold. She doesn't speak to you. I had my uppers aligned and had to go back 5-times to get adjusted. Through that time, I had to suffer through two very bad hot spots. Each and every time I went in for adjustment, Karen Avantino did not even come in for the appointment. She had the assistant handle. Even when I wanted to point out hot spots so the situation could be fixed, no doctor. I will never go to this place again nor do I suggest anyone else does. I also need to mention when I got my dentures, they were so awful that I went to another place and paid cash. Update: I went to another doctor and he saw that my denture was way off on the right side. read more

Such a wonderful experience. The office is very nice and professional. The staff is friendly, efficient and not high pressure like other offices I've been to. I'm actually looking forward to going to get my fillings done! read more

Only been going here for less that a year however Dr Avantino is light years ahead of my previous dentist. Everyone I have dealt with has been courteous and helpful. The work they have done on me is exceptional plus they have been very sensitive to my specific needs. read more

I have had a long time fear of dentists so it was exciting to meet Dr.Avantino and staff. I immediately felt comfortable in the office and was treated with absolute respect and compassion. Dr. Avantino's warmth is immediately evident and while my first visit was just X-rays and a cleaning, she came in and spoke to me about what needed to be done. Today I had a much more complex visit and I have to say it was the best experience I have ever had with a dentist. Julia was amazing with the root planing I needed. And then fillings with Dr. Avantino. Flawless visit, I would recommend this office to anyone! read more

Staff is great. Everyone I had contact with was very helpful and friendly. Not as impressed with Dr. Avantino. I had a couple small fillings and a set of partials made. I am happy with the work done on my natural teeth. I am very disappointed with the partials I received that were made by her in house lab. They are nice looking but there is a gap where my teeth meet the partial teeth. They made it too short on both sides of the upper. She tried to add some plastic twice but it just chipped out. She had no interest in fixing the problem ( making a new upper ). I have no dental insurance, I paid out of pocket. She takes payment up front before any work is done. Buyer beware!! Karen Avantino, DDS has no honor. read more

Worst dentist ever. She did $6000. Work on me when I had severe gum disease and now am loosing both bottom two front and two front top teeth. She didn't tell me at all so now all that work is for nothing. I am 69 years old and still work full time I have paid back all I borrowed for that work. I'm just so sad that there are medical professionals not caring about anything but money doing very poor work so you have to keep on coming back for one thing or another. Karen Aventineo is one disappointment as a dentist. read more

As long as your dental needs can be met within 6 minutes, you are good to go there. This dentist is all about the cash and doesn't spend a second with the patient. She owes me a refund for overpaying but I doubt I'll ever see it. Hubby and I won't go back. read more

The office billing practices are very questionable. They billed our insurance,accepted their negotiated rate,received payment and still overcharged our copay upfront and sent us a bill for $500. I spent half a day resolving this with the insurance and the office billing.finally,the office admitted that they made a mistake and I was 100% correct.I wonder how many patients they make the same mistake with and send them to collections from no fault of their own and collect money that they don't rightfully deserve .Also,we are due a big refund. We will not go back. read more

Having moved here in the spring trying to locate a dentist is never easy - I trusted my insurance company referral - bad choice. I was told repeatedly that my daughters appointment was 100% covered by insurance since it was her preventative cleaning appointment. Bethany, Tanya & Jennifer combined cannot seem to get a story straight nor insurance charges for the client cleared up. I have been harassed since July for a $20 balance THAT I DO NOT OWE! 100% covered means I do not owe anything - including charges 3 months later. I have called, explained, left messages and I STILL KEEP GETTING BILLED. I have had bigger AND smaller companies and businesses admit their wrongs and right them EASIER than with this dental office. I have now had to resort to Yelp, the BBB and the ADA to report the shady practices of this dental office. I would NEVER refer anyone to this dental office - REGRET ever taking my daughter here and if the harassment does not stop I will pursue legal action. You can tell when a medical practitioner cares more about money than their actual care of clients when it comes to bad billing issues over $20!!! Btw - they will also tell you that they will "speak to the doctor and call you right back" - has not happened once since July, hence continual billing issues with them! Trust is the biggest factor in medical relationships and this dental office offers NONE!!! Obviously reading other people's reviews money grubbing is a common factor for all clients - disgusting work practices. Customer service is not even a thought at this office! read more

I completely agree with the other review. This dentist is only about turn around and pushing as many people through as she can to make as much money as possible. The rest of her staff behind the counter are cold and make tons of mistakes. They also screwed up my billing and it almost went to collections from them before I spent over three phone calls getting more and more upset at them to get it resolved. The only good interaction I ever had there was with the hygienist who cleaned my teeth, they were very nice. I found a new dentist after going here for over 5 years. I hate change, but it was worth it. Stay away from this one! read more

Last week had my teeth cleaned and was a wonderful experience. Friendly and informative staff. I found my new dentist

I love coming to Dr. Avantino's office! The hygienists are amazing and I love that they will do hand scaling rather than use the ultrasonic if you request it or don't have much build up. I went in for a toothache and Dr. Avantino said it could be a possible hairline fracture. She referred me to an endodontist (Dr. Smith) to be evaluated. I would've much rather had her just prep me for a crown because I had time then, but she insisted. For those who say she's all about the money, you're obviously wrong. Someone who wanted money would've given me a crown. I went to Smith and he discovered that my pain was due to my bite being slightly off and causing pain from loosened ligaments that weren't healing. I am so thankful to Dr. Avantino for insisting I see him! I have also gotten a couple of cavities filled (thanks pregnancy and breastfeeding!) by her and her assistant, Chelsiy, is just wonderful! Dr. Avantino and her worked very quickly and had my teeth done in about 10 minutes(minus the 15 minutes getting numb) I have never had a tooth filled that quickly. You will never see a more efficient and hard working staff! read more

I wish I would have read the yelp reviews before going to this dentist. I went in first for a cleaning and it was a good experience. The second time I went in the hygienist was rude. I thought maybe it was an off day and went back for a crown prep. The temporary crown fell off multiple times and severely irritated my gum since it was never fitted correctly. I complained of pain and inflammation and they said it was normal. I was having to take ibuprofen all day for the pain so I don't think that's normal. Then the permanent crown comes in and it does not fit! During the permanent fitting, the dental assistant literally handed me suction instrument and said "I'll be right back" and told me to suction myself. Yeah, I will be taking my business elsewhere from now on. read more

This woman has no clue how to comunicate. She was asked to let me try teeth again. she enyialated them. Made them like buck teeth and completely disregarded my feelings and decission. They were yellow. I would have paid the 12,000 I am now to have them right. She just never listened from the moment I walked in. The new dentist I have was awesome. He asked me right up front what I wanted. Maybe its a woman thing. She always stood behind. No eye contact but stood in front once and said these were top of the line. No they are not. Dr Ronney has the top of the line everything. A dentist is suppose to try them till you are happy. I was traumatized by this and was unable to go on vacation and enjoy good foods in Slavang Ca. That I had planned after barriatrec surgery. Communication is such a big thing for these decisions, if not there on day one run run. Shame on her. I've had 2 strokes but she had no proper client respect... Just plain rude. read more

I have to agree with the reviews that tell it like it really is, I had a very bad experience with another dentist franchise in town ending up walking away after 21 weeks with no dentures because of unprofessional loose fitting junk that was started over twice to no avail, it seems when you are Dental Cal/ medical cal patients, you are at their mercy" regardless of the fact that they are required to give you the same quality product & service as ANY OTHER" patient! I thought when I was referred to Karen Aventino I had found the right Dentist, I explained my situation, & what I wanted as far as the size of the teeth used & look I expected, I was told not to worry as I had chosen the right place. Well NOT so ! The first try in I was very disappointed with the size of teeth used, & the look of my smile you couldn't see my teeth, I had to make an exaggerated smile to even see my teeth, the second try in I again thought they were to short but was convinced they looked great. Her attitude was not the best as if I was irritating her with my opinions, through out the process ! I ended up with ill fitting lowers that had a horrible finish job, the grinding polishing looked like an amateur learning the trade had a bad day, I ended up sanding & rounding the edges which were sharp & had bad finish grinding my self, the bottom front teeth have some kind of clear epoxy build up,to make them look longer, I believe these are the same teeth I complained about being to small just reset to look longer. Granted they look better than the broken home repaired junk I had in my mouth, but anything would look better, I have to use temporary drug store relined kits to help the fit with out hurting my mouth, I will pay to have another dentist reline the bottoms. So if you are a Dental Cal patient don't expect to get what you want" you will get what she is willing to do, to get you done & out the door !!! The office staff & assistants were wonderfully polite, & helped as much as they could to offset her stiff personality !!! read more

I took my invalid mother to Dr. Avantino to have her teeth cleaned by the hygienist Kathy. I made sure she brushed and flossed her teeth and cleaned her denture partial before we left. I dropped her off at the dentist and then picked her up and took her straight to the Dermatologist. While in the exam room at the Dermatologist, I saw that she didn't have her partial in. When we got in the car I asked her about it and she said Kathy had taken it out and put it in soaking solution while she cleaned Mom's teeth. We wondered if Kathy had put the partial in the bag with her new toothbrush and floss, so we checked there, and on the floor of the car where the bag was laying. It wasn't there. As we discussed it, we realized that it would be strange for a hygienist to take a partial out of Mom's mouth, soak it, and then put it in the bag instead of in Mom's mouth. So we knew it was still at the dental office. We had many other errands and got home after Dr. Avantino's office was closed, so I left a message. I didn't receive a return call the next day, so I called them. The receptionist said she would check and call me back. She didn't call back, so I called her back the next day. She said that the partial was not in their office and that maybe our dog had eaten it. (That was probably the most bizarre statement I've heard from a professional in a long time - especially when you know that we don't have a dog in our house!) I told her that I was certain that it had been in Mom's mouth when I dropped her there and that it was not in Mom's mouth when we got to the next appointment. She said she would check and call me back. She did not call me back. So I called her back in a few days. She again stated that it wasn't their fault and I again assured her that they had lost it. She said she would ask the dentist what to do. It was several weeks before she called me back. She said that they would replace the partial. By then Mom was sick from chemo and radiation treatments for her stomach cancer, and so I told the receptionist that I would call and make an appointment when Mom was feeling better. In the first of March, Mom had a preexisting appointment to have her teeth cleaned by Kathy at Dr. Avantino's office, so I took her to that and told them that she was ready to have her partial replaced. When Mom went in to have the impression made, they showed her a tooth which was very large and white, especially in comparison to Mom's tiny darkish teeth. She told them that it was not a close enough match. But when she went in to have the partial installed, they had used large white teeth which look very odd in Mom's mouth. We would not have objected terribly to that, but while they were fitting it, Dr. Avantino came into the room and berated Mom for losing the partial and blaming it on their office. She said that they would never misplace a partial and it could not have been their fault. She was very angry as she spoke to Mom. That was a bad way to treat a patient, made even worse by the fact that Mom is an 80 year old invalid recovering from stomach cancer surgery who didn't even have the strength to get up and walk out as she was being chastised. Today I called and canceled all future appointments and explained to the receptionist that we would never allow our mother to return to their office because of the way she had been treated by the dentist. read more