Was on vacation with my 2 daughters. Walked in to make appointments for blow outs. Very happy to…read moresee Bumble and Bumble products. We had a wonderful experience. Very friendly. Very professional. I highly recommend this salon.

i've been getting my haircut here for about a year now and everytime i do i always am in love with…read morethe outcome. sometimes i show a picture sometimes i just describe what i want but everytime my stylist gets it exactly right.

Horrible experience what a ripe off. , way over charged me for the exact same procedure a friend of…read moremine did. horrible treatment, would never recommend Echo salon to anyone.

I Love Oskar! I have been very lucky to have him work on my hair and my colour has never looked…read morebetter! Very helpful, will always give you want you need, and make sure you are happy! Super guy! I will be back to see him soon. -Kathy

I walked out with brassy hair the first time and two toned hair the second time. I feel bad writing…read morethis review because the stylist is very nice, but I've had multiple people and another hairdresser ask me if I did my hair myself. I expected a lot more for the price I paid...

jToday I had an appointment with Thomas at James Brett in their Princess St. location, and had a…read morevery bad experience. I originally went to this location for the first time, in December 2020 to have my roots highlighted. I was advised to wait a couple of months for my roots to grow out further before doing any root highlights, and this was noted on my file. This was good and sensible advice from the very pleasant Kaydian (if I recall her name correctly). I was rebooked for March 4, 2021 with another stylist, who upon my arrival said she was uncomfortable doing the work because she said my hair was severely damaged. She recommended hair treatments and a hair cut, and to re-book in the future. I purchased the recommended Aveda hair products from their salon, and used them for months. Aveda makes great products that I have been using for years. I made another appointment to have my roots highlighted on July 7, 2021. I arrived to be told by Thomas that he couldn't work on my hair because it was very damaged. This is my third time in their Salon since moving to Kingston. All this information was on my file at this Salon, and yet on two subsequent occasions the stylists were uncomfortable working with my hair. I tried to politely explain that all this time-wasting could have been avoided had they merely given me a simple call to discuss the condition of my hair and their reluctance to work on it, before they confirmed a third appointment. By this time, three people (Thomas, the stylist from March, and then also James -- perhaps the owner?), kept telling me repeatedly that my hair was damaged. Since the beginning of the conversation, I kept saying that I completely understood the issue, that they believe my hair is too damaged to work on. So, I tried to give some friendly advice that next time, they should tell customers that they only work on healthy highlighted hair, thereby saving everyone's time and effort. James interrupted me and said to me that there won't be a next time. I find that to be a very arrogant and rude statement to make to a customer, making me feel I wasn't welcome back -- (even though I wasn't thinking of returning after these circumstances). So why did I keep returning? Because I took their advice to re-book after waiting, and then doing their suggested treatments I am very disappointed with my overall experience at this Salon, considering the excellent years of experience that they describe on their website. I believe that we all should be treated with equality and respect, regardless of race, gender, social status, etc. Be humble and helpful. "Being humble means recognizing that we are not on earth to see how important we can become, but to see how much difference we can make in the lives of others" -- Gordon B. Hinkley

I was so thankful to find Baily at Mane Obsession during Pandemic when world was nuts. The entire…read morestaff was caring, respectful and accepting and the quality of the hair care was great. They communicated well about my wishes, while still providing honest opinions about styles. I got an updated haircut and a feeling of joy. Cassandra, Sarah and the team are all friendly, professional and knowledgeable. I have a new home.

Where to start...hairstylist was nice but clearly very new. Felt like a very inexperienced person…read morewas handling my hair. I should have stopped then The highlights took forever( 4 hrs for shoulder length hair)and ended up with brassy hair. Put a toner on and wanted me to come back next week for another one? Cut my hair or actually really didn't at all. When washing my hair left shampoo in it and had to be told it was still in my hair once I arrived back at my seat. Lastly charged me almost $200 after all this for shoulder length hair. What a horrible experience. Will never go back horrible!

I recently got my hair cut and coloured at this salon, my hair didn't take to the colour because of…read morea previous colour I had on there, this was unexpected and not anticipated, I didn't know what colour I had on there as it had been so long since I had been to a hairdresser. It turned out that my hair had build up from previous colours, this my hairdresser figured out, once I had the treatment to correct this I was amazed at how soft my hair felt, it felt like my hair again, something I hadn't experienced for years! And the colour could now take to my hair and not go a weird colour for once. A great salon, relaxing friendly atmosphere. Great staff and owner. Thank you Heather!

Considering I paid $260.00 shows that I don't mind paying for what I want. I ask for a senior…read morestylist because I wanted someone that has experience with both working with grey hair, but also curly. I spent months growing out the most of the blond colouring I had been doing for many years. I was wanted to transition to more grey with some lowlights. Brought pictures of the cut and colour I wanted. When all was done I wasn't completely happy with cut or the lowlights being distributed properly, but decided to live with it for awhile so at next appointment I could tell the same senior stylist exactly what I wanted. So I paid and booked next appointment. When I went back I pointed out what I wanted done both cut and colour. She did not take this well and was taking it personally. I was quite taken aback. I expected a much more professional attitude. Her exact words were "I don't think I can help you because you obviously didn't like what I did" My question to her was, "so are you telling me you refuse to make the changes I have asked for, even though I am willing to pay for it? " she again refused. Very very unprofessional. After that I was done. The worst part was she was The Owner.

Excellent, knowledgeable and friendly staff. Kalinda the owner is the ultimate professiona!. She…read morereally listens to what her customers want and she goes above and beyond to ensure they are happy with the results. I highly recommend Envy to anyone seeking a truly top notch stylist. Easily the best salon in Kingston Ontario.

I had thought I would be the client from hell as I have NOT used a hair stylist for maybe 6-7…read moreYEARS! The reason being I have never liked what a stylist had done despite my instructions about my VERY THIN STRAIGHT hair. Have been hacking it off myself all these years! Well today I walk away feeling REALLY ATTRACTIVE with my beautiful haircut to my problem hair. I don't know the stylist's name but she had the chair nearest to the cash register. I wish I had given her a BIGGER tip! Maybe I will start to come to the salon before I resume cutting it myself. Can you maybe reply telling me her name please? Pamela Allen https://www.artfulhome.com/

Hands down this guy is a gem to the hairdresser world ! My highlights are spot on to my inspo pics…read more! Infact my hair is better than my inspo pictures ! Thanks Jimmy you're one of a kind ! Candi

Jimmy is a knockout hair stylist that you simply don't find everyday. My hair was a literal mess…read morewhen I went to his salon - way over processed and outgrown. He suggested a few things re: cut and colour - to tell you the truth, I wasn't sure BUT he is so professional that I felt it was worth it to see what he could do. What he did was THE best. I loved the color and I loved the cut. So much so, that I went away, traveling for the past year, and rather than risk a crappy cut and color, left my hair alone, to return to Jimmy when my traveling ended. I can't rave highly enough and strongly recommend him.

I've been coming to Luce for almost a year now, on a tip from a friend who used to live in…read moreKingston. I like the smaller atmosphere that's here, rather than some of the other salons downtown that have expanded to larger and less personal vibes over time. I also love the personalized service here. I guess what I'm saying is that the folks at Luce really do build a relationship with their clients, and with my stylist Erica, I always feel like we're just picking up the conversation from where we left off the last time I was in. They also have a killer referral and frequent customer program. If you refer someone to your stylist, they'll save $20 on the first cut and you'll save $20 on your next cut. And, as a regular, every 5th cut is free! There are a good range of products for sale here, but there is never pressure to purchase, which I always appreciate. So if you decide to check them out, you should probably ask for Erica, and tell her I sent you!

I went to Luce this past weekend as part of my friend's bridal party. They were great at getting…read moreus all started on time and seemed excited to be part of my friend's big day. In the past, I have had some atrocious updo's (we are talking cry-your-eyes-out-and-wash-it-all-out-when-you-get-home updo's), so I was pretty nervous to say the least. My stylist, Allister, was very friendly and quickly put me at ease. I showed him some pictures of the side-pony style that I had in mind and he completely exceeded my expectations. The style that he created was far more intricate and beautiful than I ever could have ever imagined and looked great from all angles! What's even better is that it lasted all day long. It still looked perfect after hours on the dance floor that evening. I really wish that he lived in Toronto as Kingston is an awfully long way to go for a good stylist! I am not sure of the names of the other stylists who worked on the wedding party, but everyone's hair looked wonderful! Highly recommend this salon!

The vibe is amazing at this converted factory building. Massages are great. Can't say…read moreanything about the hair services since I didn't have a cut and style there. Highly recommend.

Great staff, great facilities. Mariah Wong is the best masseuse I've ever had. Front door staff…read moreis very welcoming and they offer so many things.

Told to leave my number and my call would be returned. 2 days ago. Wanted to re book after my…read moreinitial appt. was cancelled by you.

This was the worst sugaring experience I ever had in my life. First time doing Brazilian in Canada…read moreand ended up BLEEDING on my most sensitive spot. I had an appointment with Sara. When I came in and undressed she didn't even sanitize the zone before applying sugar paste and went straight to the point. She was going in very quickly applying huge chunks of paste, ripping it on and not even putting a hand on the zone to calm down the pain. The whole Brazilian took her about 15 minutes and after extreme pain she said that I was done and gave me a rag to wipe the rest of the sugar. I was shocked that she didn't offer me any gel or cream after to calm down the area and when I wiped it, it was bleeding!!! In pain and in complete shock I went downstairs to tell this to receptionist on which I received an answer that it is completely normal because my hair follicles got pulled off but I NEVER had this effect back in Ukraine. Now I am in complete pain and they didn't offer me any solutions except "come back and try our laser package, it's much quicker and so convenient ". I paid 50 dollars for this....